Complaints
Betzest Casino - Dropped and deferred withdrawal
Hi! Betzest is postponing a withdrawal of 9426sek (around 900euros) . First they where deferring my check procedure saying that there was an inappropriate adress in my records which there wasn't. Subsequent to thinking of them a few times they admite...
RESOLVED Read more22bet Casino - Bad dream check process, fake account conclusion system
After saving right around 8000 NOK with this gambling club, utilizing Skrill and Paysafe cards, I at that point endeavored to Pull back 6000 of my equalization, which is presently just about 15000 NOK, that is the point at which the difficulties bega...
RESOLVED Read moreBetzest Casino - Withdrawal still not prepared following 11 days
12 days back, the ninth of December I pulled back 10800 NOK (Norwegian kroners) proportional to around 1250 USDI was educated that the ideal opportunity for a worldwide bank move was 3-5 days. I thought, alright. Sounds legitimate, and I paused. Howe...
RESOLVED Read moreMegawins Casino - Serious penetrate of terms & conditions
Dear KoiSlots support,Summary:On the eighteenth of September 2018, I opened an account at this gambling club and made my first store. I gave all the necessary records to confirmation purposes so as to have a success prepared. Everything was acceptabl...
RESOLVED Read moreWinner Million Casino - Disregarding question and pending payment
Deposited £325, won £400. Withdrawal remains pendingNo answers to email in seven days, Live visit shows on the web, talk interfaces after I am in the line however seldom get an answer when associated. On one day the visit associated and I left it a...
RESOLVED Read moreYoyoCasino - Postponing withdrawals, even they are professing to pull back 20k€ every month
I joined at yoyo gambling club a couple of days prior. One of the key criterias is that they have high month to month withdrawals limits, as I'm playing high stakes. So I had a touch of karma and had the option to win altogether 4.000€. So I made m...
RESOLVED Read more22bet Casino - Deferred payment and account confirmation
I need to put my grievance to the gambling club 22bet, I reveal to you my experience I have made salary in this gambling club of 2350 euros with no difficult I could enter, in the last pay of 600 euros went to the measure of more than 4000euros and r...
RESOLVED Read moreGoWild Casino - Unreasonably Denied Rewards
On the second November I stored $80 into my online account and played a few games from about 9pm to 2am.I won a measure of $5,000 and pulled back $4,500 however then I played a further $1,000 and pulled back $3,500 which was to be moved through bank ...
REJECTED Read more22bet Casino - Postponed payment and no data
After multi week of playing, attempted to pull back 12000 pesos last oct 27 in the wake of storing 4000 pesos at first. Gave all the necessities required for check around the same time. I attempted to catch up regular through email, yet they send me ...
RESOLVED Read morePlayamo Casino - Bank Withdrawal Issue
On the 8/11 I pulled back a measure of 2k that I had won. I pulled back the sum to a similar charge card I saved with which was my ANZ ledger. I talked with an assistance administrator who guaranteed me everything was fine the sum was handled and mov...
RESOLVED Read moreWinner Million Casino - Withdrawal stuck pending and can't get a reaction from the gambling club
Hi, I moronically joined to champ million without perusing any surveys. I made £450 of stores and have pulled back £250 of rewards. I have sent the entirety of my check archives through their site transferring capacity anyway I can't get hold of an...
RESOLVED Read more22bet Casino - KYC process needs serious enhancements
I presented my archives supporting ID so as to pull back assets. This was completed 14 days prior (21 of Oct). When requesting an announcement (as no direction is offered recorded as a hard copy on to what extent this may take) I have written to help...
RESOLVED Read more22bet Casino - Slowing down payment with no explanation
Hello , I chose to play with 22bet a couple of days back. I had around 800 euros winning in my account by 28/10/2018. I made a withdrawal of 200 Euros on 28/10/2018 and it was affirmed by the system. I have sent my records for endorsement and they we...
RESOLVED Read more22bet Casino - Withdrawal of $6 still not handled in the wake of getting a lot of meaningless evasio...
I saved 13$ & 40$, at that point I was attempting to test 22bet.com's purported quicker withdrawal inside 15 minutes by means of Skrill. At that point I pulled back 6$. It has just been taken 7 days yet at the same time it's pending. I reached on...
RESOLVED Read moreGoWild Casino - However to get an affirmed withdrawal
On the 30th of Sept I got two messages affirming my Visa Charge card withdrawal had been endorsed and prepared by GW Club (Go Wild affiliate?)All of my distinguishing proof and supporting archives were endorsed and my account verified...As of the ten...
REJECTED Read more22bet Casino - Withdrawals as yet pending, slowing down confirmation process
Waiting for a pull back of 1500 €uros on my account for about fourteen days, their security offices requested numerous reports with hazy directions and is no answering to my messages for about fourteen days and hanging tight for an affirmed withdra...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.