Complaints

Winner Million Casino - Disregarding question and pending payment

Deposited £325, won £400. Withdrawal remains pendingNo answers to email in seven days, Live visit shows on the web, talk interfaces after I am in the line however seldom get an answer when associated. On one day the visit associated and I left it a...

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YoyoCasino - Postponing withdrawals, even they are professing to pull back 20k€ every month

I joined at yoyo gambling club a couple of days prior. One of the key criterias is that they have high month to month withdrawals limits, as I'm playing high stakes. So I had a touch of karma and had the option to win altogether 4.000€. So I made m...

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22bet Casino - Deferred payment and account confirmation

I need to put my grievance to the gambling club 22bet, I reveal to you my experience I have made salary in this gambling club of 2350 euros with no difficult I could enter, in the last pay of 600 euros went to the measure of more than 4000euros and r...

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GoWild Casino - Unreasonably Denied Rewards

On the second November I stored $80 into my online account and played a few games from about 9pm to 2am.I won a measure of $5,000 and pulled back $4,500 however then I played a further $1,000 and pulled back $3,500 which was to be moved through bank ...

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22bet Casino - Postponed payment and no data

After multi week of playing, attempted to pull back 12000 pesos last oct 27 in the wake of storing 4000 pesos at first. Gave all the necessities required for check around the same time. I attempted to catch up regular through email, yet they send me ...

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Playamo Casino - Bank Withdrawal Issue

On the 8/11 I pulled back a measure of 2k that I had won. I pulled back the sum to a similar charge card I saved with which was my ANZ ledger. I talked with an assistance administrator who guaranteed me everything was fine the sum was handled and mov...

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Winner Million Casino - Withdrawal stuck pending and can't get a reaction from the gambling club

Hi, I moronically joined to champ million without perusing any surveys. I made £450 of stores and have pulled back £250 of rewards. I have sent the entirety of my check archives through their site transferring capacity anyway I can't get hold of an...

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22bet Casino - KYC process needs serious enhancements

I presented my archives supporting ID so as to pull back assets. This was completed 14 days prior (21 of Oct). When requesting an announcement (as no direction is offered recorded as a hard copy on to what extent this may take) I have written to help...

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22bet Casino - Slowing down payment with no explanation

Hello , I chose to play with 22bet a couple of days back. I had around 800 euros winning in my account by 28/10/2018. I made a withdrawal of 200 Euros on 28/10/2018 and it was affirmed by the system. I have sent my records for endorsement and they we...

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22bet Casino - Withdrawal of $6 still not handled in the wake of getting a lot of meaningless evasio...

I saved 13$ & 40$, at that point I was attempting to test 22bet.com's purported quicker withdrawal inside 15 minutes by means of Skrill. At that point I pulled back 6$. It has just been taken 7 days yet at the same time it's pending. I reached on...

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GoWild Casino - However to get an affirmed withdrawal

On the 30th of Sept I got two messages affirming my Visa Charge card withdrawal had been endorsed and prepared by GW Club (Go Wild affiliate?)All of my distinguishing proof and supporting archives were endorsed and my account verified...As of the ten...

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22bet Casino - Withdrawals as yet pending, slowing down confirmation process

Waiting for a pull back of 1500 €uros on my account for about fourteen days, their security offices requested numerous reports with hazy directions and is no answering to my messages for about fourteen days and hanging tight for an affirmed withdra...

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Betchan Casino - Holding up 3 weeks on a $1,500 payout

I have reached this gambling club concerning my payout of $1500 from September nineteenth I have not gotten payout and it's been over 20days I have needed to catch up each and every day to be revealed to it's a blunder with there system then 3 days b...

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22bet Casino - Declined withdrawal and shut my account

I attempted to pull back my cash. They rejected my withdrawal and shut my account with no explanation. I simply lost to the 864€. I have sent all the reports they were asking, on various occasions lastly records were acknowledged. At that point I a...

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22bet Casino - Set my account on a 0€ limit, no withdrawal, no reward, no answer

So, it appears as though the best way to connect with this organization is by presenting a grievance on here.After a littler success a couple of evenings prior, 22Bet chose to restrict me to 0€ wagers. They don't answer any of my messages, and thei...

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22bet Casino - Every one of my endeavors to demand a withdrawal denied for reasons unknown

I attempted to pull back my cash 2 months prior, it was 4500 AUD. They support from the start time, and following a fourteen days Pausing, I still dont see my cash in my financial balance. So I start ask their client care, at that point they denied m...

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You are one step away from submitting your complaint

Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.

Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.

Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.