Complaints

Planet 7 Casino - Report confirmation issues

After presenting my ID a few times the gambling club is declining to acknowledge it expressing they require drivers permit or visa. As my permit is precluded I can't give A present one, just my terminated permit which has the significant subtleties a...

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Planet 7 Casino - Withdrawal demands postponed

Hello I submitted 2 solicitation on Feb 27th both for $2,000 I split the solicitation equally because of limitations on the gambling club site about sum that could be pulled back. Presently 1 of the 2 payments was endorsed and a week ago I was at las...

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Silver Oak Casino - Postponing my withdrawals

I won 8600 dollars back on the thirteenth of Spring and mentioned 3 withdrawals in the measure of 2500 each and a fourth withdrawal for 1100 for each the arrangement at silver oak for as far as possible on bitcoin. They are as yet pending. I then dro...

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Casino Sieger - As yet hanging tight for withdrawal mentioned weeks back

I made my first withdrawal at the 3th of walk. tenth of walk my withdrawal was confirmed. I promptly made a withdrawal (700eu) on the tenth of walk. It took seven days to favor my withdrawal. They disclosed to me that I would get the cash a week ago ...

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Raging Bull Casino - Deferred payment of $7,500

I have been playing Seething bull since 2018 and have just had a payment (which was additionally postponed) so I know my records and subtleties are fine. I had a day of reckoning with a success of $7,500 and due to the $2,500 withdrawal limit I neede...

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b-Bets Casino - Withdrawal more than 3 weeks deferred

I had a withdrawal endorsed on second Walk. All records were checked before the second. Following a couple of days I went on live visit to see were the cash was. They instructed me to hold up until the ninth. No payment got and they disclosed to me i...

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Planet 7 Casino - Payment not handled on schedule

Have requested withdrawal to be processed..there rules are 7 business days, it's been 9 business days. Have had issues at this gambling club before moreover. It's just $500 buts its my $500. It takes everlastingly to get anything from them, continue ...

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Dreams Casino - Declined payments

My Name is Tiarnie < family name expelled >, I'm a part at Dreams Casino.User Name Bluelotus1Last year in december I was fortunate enough to have won a generous measure of cash. My archives have all been checked and my bank subtleties have been...

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Winner Million Casino - Non responsive respects withdrawal

Hi, I have kept at Victor million club and won 800 euros yet the withdrawal has been sat pending for about fourteen days at this point and all types of contact have demonstrated lethargic however the site has an opportunity to in any case send limite...

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Bet It All Casino - Store limits disappeared

On 15.1.2019 I mentioned a store breaking point of 100€ week after week at Wager Everything. Since I felt a compelling impulse to play progressively after my withdrawal handled and felt I expected to control myself. They affirmed in live visit that...

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Mr.Bet Casino - Declined payment from birthday reward

On 27th of september 2018 I got a glad birthday email from mr.bet, saying I got 100e reward cash for my birthday. Rather than the said 35x betting there was 105x betting, which I requested that the help fix however nothing was done in 3 weeks so I be...

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Svenbet Casino - Withdrawals not paid out on schedule

Hello!I have enormous pull back issue with this gambling club. I made account this site 28.12.2018, at that point I'm made hardly any stores this site and made not many pulls back and first all going fine, they paid out my pulls back previously howev...

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Club Player Casino - Endorsement of Withdrawal is Past due

The terms & conditions on the Club Player site express the accompanying "All withdrawal solicitations will be explored inside 7 business days from the date of the solicitation." Directly, I have four withdrawal demands that are past 7 business da...

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Royal Ace Casino - Not Conveying Checks Any longer, sitting tight for 5 months

Having significant issues with RoyalAce and them done sending me the watches that I have been looking out for, some of which were submitted in NOVEMBER of 2018. Bolster keeps on raising however is being advised it's in fund's grasp and they're simply...

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Dreams Casino - Zero correspondence with regards to payments

I comprehend it might take a couple of days to get everything all together yet This club has zero correspondence with regards to pulls back. I played with no reward on my stores I am attempting to pull back 600As far as offices and all this is a web ...

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Club Player Casino - Payment not paid

Requested withdrawal of $2500 7 weeks prior yet it has not been endorsed at this point. My keep going twist was on July 19, 2018. I am requesting your assistance since I was determined to have disease in August of 2018, from that point forward I have...

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You are one step away from submitting your complaint

Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.

Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.

Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.