Complaints

Slot Madness Casino - Withdrawal endorsement delays

I put in for a $2500 withdrawal demand on January 28 2019. I had just sent in my CC desk work and it had been affirmed. My withdrawal demand is as yet appearing as pending. I have messaged them a few times, have not gotten any great reactions. Had a ...

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Palace of Chance Casino - Postponed Payouts of $5,092

Hello I had some extraordinary successes with Royal residence of Chance back in December 2018. I won and mentioned 4 separate withdrawals totaling $5,092. I went through the hooyu account confirmation and sent in archives, on different occasions. One...

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Winner Million Casino - Not sending rewards

I have griped on a close to consistent schedule since last November. When is this site going to shut down. It is denying individuals of thousands. I have moronically burned through thousands and won £3000 pounds by and large. I have gotten £1000 of...

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Dreams Casino - Withdrawal endorsements deferred once more

On 1-29-18 I won huge and made three separate withdrawal demands for $2500, $2500 and $2000.30, regarding the "$2,500 will be endorsed per payroll interval" limit at Dreams. The principal demand was endorsed on 2-15 and I got it on 2-21; marvelous! T...

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b-Bets Casino - Sitting tight for my pull back over multi month

Hi,My withdawal of 2100 Eur was "handled" on 1 Feb, 2019. They express that withdrawals take 2-5 business days. Starting today fourth Walk, 2019 (multi month after withdrawal demand) I have not yet gotten a penny. Live talk bolster continues letting ...

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Palace of Chance Casino - $2,400 withdrawal still not got

First time to withdrawal. Love gambling club however cant find straight solution fir payout. Been confirmed, sent reports. Everytime I visit its along information of what I have just done. I simply need to know whether I'm getting my store or may Mas...

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Raging Bull Casino - $2750 Withdrawal

I have won altogether $2750 while playing on seething bull. I presented every one of my reports multiple times now and still am uncertain if im checked. I have conversed with live talk and they are not extremely accommodating. my last discussion I in...

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Betzest Casino - Withdrawal issue

I enrolled there couple of months back, and played with no limitation or cutoff points, while loosing possibly around 200-250 euro in that period. Than one day, when I attempted to acces to site, I discovered message all over my screen that my nation...

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Rembrandt Casino - Haven't got payment

I got decent rewards 17.2.2019 and when equalization was 8910e I needed to make withdrawal. Tad later my withdrawal was dropped and I was asked records. At long last I got reports endorsed and had the option to make withdrawal. Most extreme withdrawa...

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Betzest Casino - Withdrawal strategies inaccessible

I might want to pull back 7 700 nok from betzest. First they revealed to me they had specialized issues with skrill, At that point neteller. Presently it is likewise in regards to bank wihtdrawal. Regardless of what I attempt they concoct a similar a...

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Planet 7 Casino - No activity on payments due

I have been attempting to find support with these withdrawals since December 15, 2018. 12-15-18 $775 - reward = $540, 12-31-18 $2500-bonus= $2100 and 1-6-19 $500 no reward = $500. I know there are three techniques each taking 5 to 10 days, administra...

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Royal Ace Casino - Withdrawals surpassing time span

My first withdrawal was gotten longer than seven days prior yet I can't get my next 4 withdrawals absolutely $3,782 to leave pending despite the fact that they have been raised while conversing with live talk. The withdrawal that ought to be endorsed...

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PokerStars Casino - Shut my account yet wont state why

Hello,After I lost $900 a couple of days prior, I got an email from Pokerstars 2 days after, that my account was shut. They request to the 'Terms of Administration'. This demonstrates Pokerstars has the option to close an account. This is 'fine' yet ...

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Betzest Casino - Postponed €535 payment

I have a gaming account on betzest.com. The account has been completely confirmed. I have been saving and pulling back cash for a long time. Be that as it may, as of late they have remembered my nation for the rundown of confined nations and I don't ...

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Genesis Casino - Deferred withdrawals of £11153.02

I have been cherishing my involvement with the Club and have so far made one withdrawal effectively to my bank after completely confirming my account. Anyway I presently have eight pending withdrawals which are currently past the expressed 48 hour pe...

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Betzest Casino - Deferred payout over month

In start of January I won and caused a to pull back, to skrill account. (Additionally confirmed account). When for around 3 weeks no cash was transfered, I began to ask them in talk. They reacted, that they have issues with skrill payouts and I shoul...

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You are one step away from submitting your complaint

Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.

Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.

Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.