Megawins Casino - Serious penetrate of terms & conditions
User: Finn Bergnaum, Disputed casino: Megawins Casino, Status: RESOLVED, Amount: 38609 €, Published: 17.12.2018
Dear KoiSlots support,
Summary:
On the eighteenth of September 2018, I opened an account at this gambling club and made my first store. I gave all the necessary records to confirmation purposes so as to have a success prepared. Everything was acceptable and my account was confirmed.
I have had betting issues and in this manner I have self barred myself at a great deal of club brands.
Megawins is a piece of the known Direx Gathering. I am a resident of the Netherlands. Here is the connection to their terms and conditions. https://help.megawins.com/terms-and-conditions/terms-and-conditions-of-megawins/terms-conditions-of-megawins
In 3.2.8. of their terms and conditions it is expressed: Clients from Netherlands are limited from playing for genuine cash and Bitcoins.
In 3.10. of their terms and conditions it is expressed: In the event that you are a player from France, Spain, the Netherlands, the UK, US or any of its states, you won't be permitted to play genuine cash betting games including bitcoins. These terms and conditions have been powerful from: May 25th 2018 and Last Refreshed: July third 2018.
At all of Direx gathering's gambling clubs, players from the Netherlands are confined. At this gambling club just as you may peruse in their terms and conditions, yet they acticated my account, confirmed my account with all the vital archives, let me store gigantic sums, let me bet and so forth, prepared a few withdrawals and so forth.. This is against their own terms and conditions, in this manner it is unlawful. It is a serious penetrate of their terms and conditions and against their own country, their gathering's strategy etc.
As I have presented a protest before, with some different focuses I will skirt that.
I have sent a few sends to Megawins, I will send them seperately to support@askgamblers.com, according to recommendation of your own client care operators. Right now they have blocked access to my account, with no earlier notification. I can't get to my account, in this way I can't send you the store transcript. What I will do is, I will give you my bank articulation with the stores to their gambling club featured, from the first store to the last store. I saved through my creditcard too, I am sending those announcements too. What more demonstrate would i be able to give for you to see the stores.
The concerned sum equivalents to all the more then 35.000 euros from the eighteenth of september onwards.
Unfortunately they are not reacting to my questions to settle this issue. I got an email, that the issue is raised to the supervisor at Megawins.
Megawins has shockingly not accepted obligation as an expert gambling club that would secure its clients and act as indicated by terms & conditions, law and dependable gaming approaches.
Solution: All cash kept to be come back from the primary store to the last store. Any rewards I had they may deduct from the saved amount.
Comments
17.12.2018
KoiSlots
Dear @Finn Bergnaum,
Please make a point to refresh your grievance as needs be and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Objections Team.
17.12.2018
Finn Bergnaum
Dear KoiSlots,
Thank you for your message. As Megawins isn't letting me get to my account and isn't sending me my store transcripts, I have experienced all my bankstatements and creditcards. I have sent you the bank proclamations as well.
The all out saved sum we are discussing sums: Euro 42.609,-
I made some extra stores too through paysafecard, I may have missed those. They can check in a flicker of an eye what the aggregate sum is. They may deduct any rewards. There has been 1 win of around 4.000,- . That would make the aggregate sum Euro 38.609,- .
There has been another noteworthy slip-up from their side. I had a self rejection set at Sway's gambling club, which is a piece of the Direx Gathering however joined under the laws of Malta. I had another self avoidance set at Gunsbet Gambling club, which is likewise part of the Direx Gathering, enrolled and set up under the laws of Curacao. Precisely equivalent to Megawins gambling club. However my self prohibition was additionally not clung to. This is against all mindful gaming approaches. I have sent you the verification of this also.
I truly request that they assume liability, recognize their misstep and fumble, be a socially dependable gambling club and pay me back all the kept cash since the primary store till the last deposit.
18.12.2018
Megawins Casino
Dear @Finn Bergnaum,
We checked your account, when you had wins you were paid, everything is regular.
We don't acknowledge players from the Netherlands, this happened as of late, in this manner, your account has been shut and can't be reopened.
Kind Regards,
Megawins Casino
18.12.2018
Finn Bergnaum
Hello Megawins,
What sort of answer are you giving me. You have penetrated all terms and conditions. Peruse the above grievance cautiously.
Your terms and conditions are effectieve from may 25th 2018. Last Refreshed July third 2018. Dont lie it happened as of late. I was looking through remarks about your gambling club at KoiSlots site and another Dutch player affirms you dont acknowledge players from the Netherlands from an extended period of time prior.
You let me bet for genuine cash which is a break of your terms and conditions and acknowledged me. Moreover you didn't cling to my self prohibition which was set up at gunsbet and weaves gambling club, both piece of Direx N.V.
Other than this, send me all my account history, every one of my stores, all my visit transcripts.
You may keep any withdrawal. Pay me back the entirety of my stores from the eighteenth of september onwards till the last store right away. Dont act like a maverick gambling club. You have not clung to Mindful gaming approaches and terms and conditions. Ive sent all evidence to KoiSlots.
18.12.2018
Finn Bergnaum
@ KoiSlots, it appears they dont comprehend the issue, it would be ideal if you cause them to clarify. Plz meddle for this amateurish gambling club to react in a Capable manner.
I likewise experienced the remarks about megawins on KoiSlots. An enlisted client remarked on the eighth of August 2018 - Netherlands is a confined nation on Megawins!!!!! Plz do check the review!
18.12.2018
Finn Bergnaum
@ KoiSlots, if it's not too much trouble approach them for strong confirmation to show that Netherlands was simply added to the rundown of limited nations and not permitted to put genuine cash bets. I made an account on the eighteenth of September 2018. I have strong evidence they are lying and the probition for the Netherlands was route before that. Also ask them for what good reason they didn't hold fast to my self prohibition at gunsbet from their gathering under same purview. What a lousy gambling club this is. They neglected to cling to their OWN expressions and conditions wretchedly. Give me my cash back or have the goodness to come clean.
18.12.2018
Finn Bergnaum
Megawins terms and conditions:
Viable from: May 25th 2018
Last Refreshed: July third 2018
3.2.8. Clients from Netherlands are confined from playing for genuine cash and Bitcoins.
3.10. In the event that you are a player from France, Spain, the Netherlands, the UK, US or any of its states, you won't be permitted to play genuine cash betting games including bitcoins.
1.5. At whatever point we alter these Terms and Conditions in a manner that would confine your present rights or in any case might be to your hindrance, we will tell you preceding such changes producing results and you will be required to re-affirm your acknowledgment. In the event that you don't consent to the refreshed Terms and Conditions, you should quit utilizing the Websites.
4.5. We will keep all data gave as close to home information. You reserve the option to get to individual information held by us about you. No information will be obliterated except if legally necessary, or except if the data held is not, at this point required to be saved with the end goal of the relationship - > I have mentioned my own information a few times. They are not offering it to me. I need my total exchange history, all my visit transcripts (my talk transcripts will likewise show they didn't regard Capable Gaming Approaches), account data and so on. I request all my account data quickly, you are obliged by law.
Numerous different sites on the web, affirm that Netherlands was a confined nation on Megawins, route before I turned into a part on the 28th of september.
https://www.askgamblers.com/online-casinos/megawins-casino-review/ - > Explored ON AUGUST 8. 2018
Constantly played with fun... Netherlands is presently restricted!
Kindly don't lie, assume liability that you couldn't stick to terms and conditions.
Benevolently move me back the entirety of my stores from the eighteenth of september 2018 till my last store. Any rewards you can deduct from the refundable amount.
19.12.2018
Megawins Casino
Dear @Finn Bergnaum,
You had wins and misfortunes on your account, every one of your successes are paid and there is no remaining balance.
Your account was for all time shut because of a limitation in your jurisdiction.
Thank you for mentioning your subtleties; an email will be sent to you containing your account stores, withdrawals and rewards inside the following 24 hours.
Kind Regards,
Megawins Casino
19.12.2018
Finn Bergnaum
Guys listen plz dont act unconsciously. Peruse my sends cautiously.
I made my account on the eighteenth of september 2018.
The Netherlands limitation was at that point viable by then. I have given all of you the evidence. You let me bet sums which ought not have been conceivable. Your terms and conditions 3.2.8 & 3.10.
Everything is expressed in your terms and conditions that are successful from May 25th 2018 and Last Refreshed July third 2018. On the web, KoiSlots survey sectio's, on a few sites you can see Netherlands was limited route before the eighteenth of September.
Therefore I quickly request a discount of every one of my stores from eighteenth september 2018.
Dear KoiSlots plz intercede. They are not acknowleding their mistake.
20.12.2018
KoiSlots
Dear Megawins Casino,
We would acknowledge whether you could furnish KoiSlots Club Objections Group with all subtleties alluding to the question, including yet not constrained to:
- player's date of registration;
-player's enlisted subtleties and whether these are coordinating Netherlands profile;
-full history of every one of player's stores and withdrawals
- reasonable clarification why the Netherlands is expressed as confined nation in two of your terms
3.2.8. Clients from Netherlands are confined from playing for genuine cash and Bitcoins.
3.10. On the off chance that you are a player from France, Spain, the Netherlands, the UK, US or any of its states, you won't be permitted to play genuine cash betting games including bitcoins.
but is absent in the Term
3.1.8. Clients from the accompanying nations ("Confined Nations") are not permitted to store and play genuine cash games: USA and its regions, UK, Spain, France. The Club can't ensure fruitful handling of withdrawals or discounts if player breaks this Confined Nations policy
-why the administrator acknowledged players as well as stores from players who are clearly enlisted and playing from a nation which should be limited upon in any event two of their terms
Aforementioned proof please send straightforwardly to the KoiSlots Grumbling Group at support@askgamblers.com
Thank you in advance.
22.12.2018
Megawins Casino
Dear @KoiSlots,
Thank you for stepping in. I can affirm an email was simply sent to your @support clarifying the details.
Kindest Regards,
Megawins Casino
22.12.2018
Finn Bergnaum
Dear Megawins thank you for reacting. I am trusting that as a prestigious club you will assume liability and recognize the inconsistencies from you side and settle the issue. By taking a gander at your trackrecord I am trusting you will. Generously send me my account stores, account subtleties, talk transcripts and so forth, all information you have about me to my mail as guaranteed inside 24 hours 2 days Breaking terms and condition is a genuine delicate issue and will bring you just as your gathering negative exposure and shame.
23.12.2018
Finn Bergnaum
@ KoiSlots, have they sent you the necessary data. Im getting tired of this obscure gambling club. Took more than 38 thousand euros from me. Till date they have not sent me data I had asked them and to which they answered on tenth december, sick get it inside 24 hours.
23.12.2018
Finn Bergnaum
@ Megawins. To stop it. I am astounded by your idiocy. You have no legitimate ground to remain on. You let me register, checked my account and let me bet for genuine cash in spite of the fact that Im from the Netherlands and your T&C confine that and were successful before me joining. Illicit < content expelled > and an extreme infringement of your terms and conditions. You legitimately discount me every one of my stores since my enrollment, deduct any rewards for my benefit. 38000 euros approx ought to be settled in a split second. In some other case I will contact all experts in this world and drag you in so much disgrace. Antille Telephone (your permit holder will be pleased).
POGG, nearby papers, Dutch gaming commission, EC, Universal Relationship of Gaming Controllers and have them investigate your gaming practices and anomalies including your Mindful gaming practices.Cut the < content evacuated > and settle this asap.
23.12.2018
KoiSlots
Dear @Finn Bergnaum,
Please remember that KoiSlots Grievances Group keeps up zero resilience towards verbal hostility or some other sort of conduct which could be considered as hostile. It would be ideal if you forgo utilizing harsh appellations starting now and into the foreseeable future, else it might bring about your present grievance being rejected.
Kindly note, that a portion of the words have been expelled from your most recent message.
Thank you for your cooperation.
25.12.2018
Finn Bergnaum
Dear @ KoiSlots. Is there any critical update working on this issue? Thanks!
25.12.2018
KoiSlots
Dear all,
Please remember that KoiSlots Protests Group is as yet anticipating from Megawins Club a point by point reaction as well as extra explanation for all the questions raised in our objections post from December the12th
26.12.2018
Finn Bergnaum
Dear @ KoiSlots & Megawins.
Megawins is by and large extremely quiet on the issue. I think that its alarming to see that there isnt't an answer. On Dec twelfth you had approached Megawins for data. On Dec fourteenth they answered that they had recently sent an email. Obviously the data is as yet deficient. The disturbing part here is that the concerned sum is over 38.000 euros. I would acknowledge whether they recognize their mix-ups and inconsistencies and return me my cash at a most punctual accommodation. I guess they are not criminals and might want to reestablish their name in honor.
28.12.2018
Finn Bergnaum
@ Dear KoiSlots. A couple of days have passed, Megawins was dynamic at the outset yet once you requested data they sadly went quiet. Would you be able to mercifully request that they send the data requested on the twelfth of Dec. Many individuals are watching this post, each day that goes without a goals doesnt help their validity and will bring about an extreme trust issue for them. KoiSlots is where a great many players go to. I need my cash gave back to me, we are not discussing hundreds yet a large number. I have seen other same cases on KoiSlots and gambling club's have assumed liability, possibly on the grounds that they were authorized somewhere else then Megawins. There is an open negative opinion about gambling club's authorized in Curacao and by not settling this issue and reacting in a satisfactory mannen they would demonstrate they have a place with those deceitful casino's. @ Megawins, you may be pondering the thousands you took from me wrongly and possibly not having any desire to restore, your löss would be way greater. @ Megawins I despite everything have confidence in your cooperative attitude and trustworthiness to understand the issue. The sum is colossal, you may need time to settle inside with the board, yet an update from your side would be exceptionally appreciated.
29.12.2018
Megawins Casino
Dear @Finn Bergnaum,
We checked your account, when you had withdrawals from wins, you were paid promptly.
There is no outstanding equalization on your account to pay.
Kind Regards,
Megawins Casino
29.12.2018
Finn Bergnaum
@ KoiSlots support. Is Megawins kidding? Is there some computerized answer or something?
The theme is: serious break of terms and conditions!
They dont even answer you KoiSlots with the information mentioned, they dont answer me. They have not sent you data u mentioned on 12 Dec.
What's going on here???? For the wellbeing of God help me!
Megawins let me store and play with genuine cash despite the fact that it is obviously expressed in their terms and conditions from third July that players from Netherlands won't be permitted to play for genuine cash and so forth
Plz HELP with this reckless gambling club. There isn't even a supervisor taking this major issue up.
29.12.2018
Finn Bergnaum
@ Megawins, it is clear now you don't give anything about your players, you are a trick gambling club authorized in Curacao. You are in support of ransack your players and roar with laughter with your permit holder.
You don't answer on the concerned issue, you abstain from sending proof requested. You dont care about GDPR laws, you mock Mindful Gaming arrangements and dont take your own Terms and Conditions genuine. I have now sent to you an official Subject Access Solicitation as per GDPR.
Most likely you are postponing sending proof and answering to KoiSlots, so the grievance gets shut here and you take care of your gaming position to take your side.
By and by on 12 Dec KoiSlots asked you the following:
Dear Megawins Casino,
We would acknowledge whether you could furnish KoiSlots Club Protests Group with all subtleties alluding to the question, including however not constrained to:
- player's date of registration;
- player's enlisted subtleties and whether
these are coordinating Netherlands profile;
- full history of every one of player's stores and withdrawals
- reasonable clarification why the Netherlands is expressed as limited nation in two of your terms
3.2.8. Clients from Netherlands are limited from playing for genuine cash and Bitcoins.
3.10. On the off chance that you are a player from France, Spain, the Netherlands, the UK, US or any of its states, you won't be permitted to play genuine cash betting games including bitcoins.
yet is absent in the Term
3.1.8. Clients from the accompanying nations ("Confined Nations") are not permitted to store and play genuine cash games: USA and its regions, UK, Spain, France. The Club can't ensure effective handling of withdrawals or discounts if player penetrates this Limited Nations policy
- why the administrator acknowledged players or potentially stores from players who are clearly enlisted and playing from a nation which should be confined upon in any event two of their terms
Previously mentioned proof please send legitimately to the KoiSlots Grumbling Group at support@koislots.com
Thank you in advance.
29.12.2018
Finn Bergnaum
Please see connection. On the off chance that you approve their permit, you see once more, Megawins Gambling club isn't permitted to offer their administrations in the Netherlands.
Exactly in accordance with their terms & conditions last refreshed third July 2018. This is promptly turning into a criminal case.
29.12.2018
Finn Bergnaum
@ Megawins. I will ask you again to peruse the last 2 sends and react as needs be.
I will charge you for tolerating me to your gambling club notwithstanding being a player from the Netherlands. You let me make my account on eighteenth september 2018, despite the fact that your terms and conditions don't permit it. You permitted me to store colossal sums, despite the fact that your terms and conditions don't permit it, you permitted me to put genuine cash bets, in spite of the fact that your terms and conditions don't permit it, and the law doesn't permit even 1 of these things. Your betting activities should be in consistence with the guidelines forced by CFATF and FATF too, which is unmistakably not the case my dear Megawins.
Weighty fines are being given by the Dutch Betting Controller to betting administrators for serving Dutch clients. I found my solutions from Certria and SoftSwiss too. You are working under a Curacao permit and it is illegal for you to acknowledge Dutch players. The Curacao National Bank is venturing up too and questions have been raised by the Dutch Government. Curacao is one of the four nations in the Realm of the Netherlands and truly not permitted to acknowledge players from the Netherlands. It pisses everybody of when you do that.
It is possible that you settle this issue meaning you return me every one of my stores on a positive note or we will move together on every single imaginable stage. I don't think Direx, nor Antillephone will be glad about this when it goes to a more significant level. The best thing is I despite everything get limited time messages from you, you continue focusing on me.
You can't get away from the GDPR go about too. You got my Subject Access Solicitation already.
Ideally you comprehend this English and don't offer me garbage responses like a pre-modified robot.
Again a delicate update: All stores made to your gambling club from the eighteenth September 2018, should be returned. When this occurs, we close the case and I shun making further strides. Little signal from my side, you can keep the withdrawals I made. The sum is around 38.000 Euros (thirty 8,000). In any case, again it ought to be a modest quantity for you contrasted with all the chaos that could come your direction.
Have incredible occasions ahead!
01.01.2019
Finn Bergnaum
@ Megawins. I will ask you again to peruse the last 2 sends and react as needs be. This is only a suggestion to be conscious to your players and respons to inquiries when they are set up.
I will charge you for tolerating me to your club in spite of being a player from the Netherlands. You let me make my account on eighteenth september 2018, in spite of the fact that your terms and conditions don't permit it. You permitted me to store immense sums, in spite of the fact that your terms and conditions don't permit it, you permitted me to put genuine cash bets, in spite of the fact that your terms and conditions don't permit it, and the law doesn't permit even 1 of these things. Your betting tasks should be in consistence with the guidelines forced by CFATF and FATF also, which is unmistakably not the case my dear Megawins.
Weighty fines are being given by the Dutch Betting Controller to betting administrators for serving Dutch clients. I found my solutions from Certria and SoftSwiss too. You are working under a Curacao permit and it is taboo for you to acknowledge Dutch players. The Curacao National Bank is venturing up too and questions have been raised by the Dutch Government. Curacao is one of the four nations in the Realm of the Netherlands and truly not permitted to acknowledge players from the Netherlands. It pisses everybody of when you do that.
It is possible that you settle this issue meaning you return me every one of my stores on a positive note or we will move together on every conceivable stage. I don't think Direx, nor Antillephone will be upbeat about this when it goes to a more elevated level. The best thing is I despite everything get limited time messages from you, you continue focusing on me.
You can't get away from the GDPR go about too. You got my Subject Access Solicitation already.
Ideally you comprehend this English and don't offer me hogwash responses like a pre-customized robot.
Again a delicate update: All stores made to your club from the eighteenth September 2018, should be returned. When this occurs, we close the case and I abstain from making further strides. Little motion from my side, you can keep the withdrawals I made. The sum is around 38.000 Euros (thirty 8,000). In any case, again it ought to be a limited quantity for you contrasted with all the wreckage that could come your direction.
At last: You don't utilize geo area, neither do you limit the Netherlands in your sign-up, which is obviously deceptive and maverick. Other than this when I made my account on the eighteenth of September 2018 and sent all of you the necessary archives for account confirmation like identification, service charge, duplicate bank card, you as an administrator knew by then that I am from the Netherlands. You clearly committed an error here. You endorsed my reports, you affirmed my withdrawals to a dutch financial balance, since I needed to state bank name, iban, bic, and bank address while making a withdrawal. All acting illegal, against the use of your permit and against your own terms and conditions. I will allow you this week to settle the issue and discount me my stores. In some other case, there will be legitimate activity and universal introduction to this case. You took over 40.000 euros from me, it's anything but a sum that I will process this and let it cruise by. You will encounter that on the off chance that we don't agree. I am not undermining, I am asking you to treat your clients in a legit way and make an effort not to ransack them.
01.01.2019
Finn Bergnaum
One last thing I might want to add to show how tricky Megawins really is.
We all realize that Netherlands is a limited nation. Account was made on the eighteenth of September, and confirmed by sending duplicate of visa, service charge, bank card and so forth. On the eighth of October a withdrawal was credited to m Dutch Financial balance.
All along Megawins realized I am from the Netherlands through:
-Check of my documents
-Payment technique for Perfect (they offer Perfect, yes my individual compatriots): Perfect is only accessible to individuals holding a Dutch financial balance (IBAN). This can be either a private or a business account.
-All payments experienced the accompanying PSP they use: Stichting Escrow Icepay
03.01.2019
Finn Bergnaum
@ Megawins. You are ponderously quiet. After all the proof each other gambling club would have made suitable move. It appears clients dont matter to you and laws & commitments you have as a gambling club not one or the other. I will anticipate a settlement this week. From monday onwards we would bid on each worldwide stage and stage and have an examination begun. I would anticipate an authority response.
05.01.2019
Finn Bergnaum
Dear player's community,
As all of you can see playing at such a club is anything but a decent alternative. I would emphatically suggest everybody before considering playing at this club to peruse the grumblings, see which locale and permit they fall under and would prescribe you to abstain from utilizing this gambling club, as they are not in business to take care of player related issues, nor is the Ace Licensor. Your well deserved cash isn't secured and you won't discover any assistance.
Outline of the issue I as of now have with this casino:
I am from the Netherlands and enlisted an account on the eighteenth of September 2018 with Megawins. Around the same time, I had my account checked by sending in duplicate of identification, service charge, duplicate of bank card and so forth, the typical KYC methodology and withdrawal necessities. By then the club realized I am from the Netherlands.
I have a betting issue, and self prohibited myself at numerous other well known casino's. Additionally from a similar gathering, for example, Sways gambling club (24-07-2018) and Gunsbet Gambling club (25-09-2017 for 1 year).
Over a time of 2,5 months I played over 40.000 Euros at Megawins and lost everything and afterward in the principal seven day stretch of December 2018 they shut my account, with no notification and clarification. I asked various occasions the explanation through mail with no reaction, and afterward got an answer here on KoiSlots, expressing we shut it since Netherlands just got confined as of late. See answer Megawins here on tenth December 2018. This is totally bogus.
It is incredible that such club's are permitted to work. I could think there would be individuals out there who ended their own life since they had issues with such tricky casino's. There ought to be solid guideline and activity against these casino's, with the goal that such things never occur. Fortunately there are numerous capable, legitimate and extraordinary online gambling club's out there.
As of date, Megawins Gambling club doesn't have the goodness to answer to issues and send verification KoiSlots asked for.
Their Terms & Conditions express the following:
3.2.8. Clients from Netherlands are confined from playing for genuine cash and Bitcoins.
3.10. In the event that you are a player from France, Spain, the Netherlands, the UK, US or any of its states, you won't be permitted to play genuine cash betting games including bitcoins.
3.1.8. Clients from the accompanying nations ("Limited Nations") are not permitted to store and play genuine cash games: USA and its regions, UK, Spain, France. The Gambling club can't ensure fruitful preparing of withdrawals or discounts if player penetrates this Confined Nations policy
In two of their terms Netherlands is a limited nation and in one of the terms it's anything but a confined nation. So confounding and not compact. These are similar Terms & Conditions such club's chance to when they need to confine God knows what number of things and players are influenced adversely.
I made an account on the eighteenth of September 2018, and their terms and conditions are keep going refreshed on the third of July 2018.
In the event that you check the Antillephone permit validator (Ace Permit holder), which says the accompanying:
Barred regions: Under this permit, aside from its own determination and legalities, the permit holder isn't approved to offer its administrations in the domains of USA, Netherlands, France, Dutch West Non mainstream players and Curacao. Before revealing such resistance, it would be ideal if you ensure the permit holder isn't working under different licenses, permitting the legitimate activity in the above regions.
So in spite of being from the Netherlands and regardless of having checked my account in the main seven day stretch of enlistment they let me play and bet enormous sums which I kept through Perfect, yes Perfect. Another point to be noted.
1. Megawins Club offers the Perfect payment strategy. Perfect is only accessible to individuals holding a Dutch Financial balance. 95% of my stores to this gambling club were Perfect stores. Every single Perfect payment experienced the accompanying PSP they use: Stichting Escrow Icepay, that holds the cash in a between time account which is a RABOBANK account. End: They effectively target Dutch players, let them store through Perfect, while Netherlands is confined by law, by their own terms & conditions and by their own permit. Another point to be noted. The interesting part is that by doing a withdrawal I additionally needed to state bank address: Amsterdam.
2. All dependable betting locales and there are hundreds have Geo blocking and know on premise of IP that the nation is confined. By and large, at gambling club's that are genuinely there for clients, there is no choice to pick the Netherlands or any nation that is confined as an enlistment nation. At all dependable casino's, the point at which you click on join button it says: Shockingly enrollment has all the earmarks of being limited for your country.
From the beginning they realized I am from the Netherlands, yet didn't trouble, however let me bet tremendous sums and afterward when they thought now we have looted him enough they shut my account. This is very shameful.
On numerous occasions I requested my absolute account information through live talk, through email, through KoiSlots stage, with all visit history, exchange subtleties, dates when store limits were set and so on and so forth. None is given till date, unfathomable isn't it.
I have now sent them an official Subject Access Solicitation under the GDPR demonstration. They are obliged by law to send this data, yet hello who thinks about laws. There are different inconsistencies at this club, likewise with respect to Dependable Gaming. I need to demonstrate this through my visit history which I have requested too. multiple times I set up a month to month store breaking point of 100 euros to ensure myself, yet hello who thinks about security of clients! A store limit period must be toppled after the set time frame is finished. Nobody can handicap this on your own solicitation. Inside the time of as far as possible they multiple times impaired my solicitation in a split second. You would think OMG amazing, yes it is extraordinary I know.
All great gambling club's that have experienced severe directing prerequisites and are there to serve clients to make some great memories, have wellbeing measures set up, maintain dependable gaming and act as indicated by law. This gambling club breaks them all!
Might you want to know how much cash we are discussing her: Over 40.000 euros in stores. My entire live investment funds, which they took.
They penetrated their permit commitment (see the part: Antillephone permit validator), ofcourse they didn't abuse my privileges. All of you should be roaring with laughter. I know. They just screwed me totally.
So a little recap:
1. Befuddling terms & conditions (not compact, loaded with contradictions)
2. Offering Perfect payment strategy (elite for clients holding a Dutch Ledger, while Netherlands is limited, by law, by their confounding T&C, by their permit commitment.
3. Letting me join on eighteenth of September 2018, doing the KYC technique, checking my account in that equivalent week with duplicate identification, address confirmation through service charge, duplicate bank card, Yet shutting my account following 2,5 months when they thought I had placed enough cash in their cash box. They realized I was from the Netherlands from the beginning.
Resolution:
All stores made to this gambling club, from the second my account was confirmed till the day they shut it, returned immediately.
I had a few withdrawals summing around 4.000. They may deduct this sum from the stored sum.
I will turn in another suggestion. Consistently they gave cashbacks to my account: They may deduct these cashbacks also from my all out stored sum.
The consuming inquiry is: Will Megawins answer on this string and to the specific issue/questions/inquiries posted (significant). An in dept knowledge from their side.
Ofcourse I will distribute this on all worldwide and neighborhood arranges, every single social medium channels identified with betting, and illuminating all managing & administering bodies that exist and starting a legitimate examination if a reaction/fitting goals to this grave issue isn't reached.
Thank all of you and Glad New Year!
08.01.2019
Finn Bergnaum
Dear player's community,
As all of you can see playing at such a club is certainly not a decent choice. I would emphatically suggest everybody before considering playing at this gambling club to peruse the protests, see which locale and permit they fall under and would prescribe you to abstain from utilizing this gambling club, as they are not in business to take care of player related issues, nor is the Ace Licensor. Your well deserved cash isn't ensured and you won't discover any assistance.
Outline of the issue I as of now have with this casino:
I am from the Netherlands and enrolled an account on the eighteenth of September 2018 with Megawins. Around the same time, I had my account confirmed by sending in duplicate of identification, service charge, duplicate of bank card and so on, the standard KYC strategy and withdrawal prerequisites. By then the club realized I am from the Netherlands.
I have a betting issue, and self barred myself at numerous other famous casino's. Likewise from a similar gathering, for example, Weaves club (24-07-2018) and Gunsbet Gambling club (25-09-2017 for 1 year).
Over a time of 2,5 months I played over 40.000 Euros at Megawins and lost everything and afterward in the main seven day stretch of December 2018 they shut my account, with no notification and clarification. I asked various occasions the explanation by means of mail with no reaction, and afterward got an answer here on KoiSlots, expressing we shut it since Netherlands just got confined as of late. See answer Megawins here on tenth December 2018. This is totally bogus.
It is inconceivable that such gambling club's are permitted to work. I could think there would be individuals out there who ended their own life since they had issues with such misleading casino's. There ought to be solid guideline and activity against these casino's, with the goal that such things never occur. Fortunately there are numerous mindful, fair and incredible online club's out there.
As of date, Megawins Gambling club doesn't have the conventionality to answer to issues and send confirmation KoiSlots asked for.
Their Terms & Conditions express the following:
3.2.8. Clients from Netherlands are confined from playing for genuine cash and Bitcoins.
3.10. In the event that you are a player from France, Spain, the Netherlands, the UK, US or any of its states, you won't be permitted to play genuine cash betting games including bitcoins.
3.1.8. Clients from the accompanying nations ("Limited Nations") are not permitted to store and play genuine cash games: USA and its regions, UK, Spain, France. The Gambling club can't ensure effective handling of withdrawals or discounts if player breaks this Limited Nations policy
In two of their terms Netherlands is a confined nation and in one of the terms it's anything but a confined nation. So confounding and not compact. These are similar Terms & Conditions such gambling club's chance to when they need to limit God knows what number of things and players are influenced contrarily.
I made an account on the eighteenth of September 2018, and their terms and conditions are keep going refreshed on the third of July 2018.
On the off chance that you check the Antillephone permit validator (Ace Permit holder), which says the accompanying:
Prohibited domains: Under this permit, aside from its own steadiness and legalities, the permit holder isn't approved to offer its administrations in the regions of USA, Netherlands, France, Dutch West Non mainstream players and Curacao. Before revealing such resistance, if you don't mind ensure the permit holder isn't working under different licenses, permitting the lawful activity in the above regions.
So regardless of being from the Netherlands and in spite of having confirmed my account in the main seven day stretch of enlistment they let me play and bet immense sums which I saved through Perfect, yes Perfect. Another point to be noted.
1. Megawins Gambling club offers the Perfect payment strategy. Perfect is only accessible to individuals holding a Dutch Financial balance. 95% of my stores to this gambling club were Perfect stores. Every single Perfect payment experienced the accompanying PSP they use: Stichting Escrow Icepay, that holds the cash in an interval account which is a RABOBANK account. End: They effectively target Dutch players, let them store through Perfect, while Netherlands is confined by law, by their own terms & conditions and by their own permit. Another point to be noted. The entertaining part is that by doing a withdrawal I likewise needed to state bank address: Amsterdam.
From the start they realized I am from the Netherlands, however didn't trouble, yet let me bet colossal sums and afterward when they thought now we have burglarized him enough they shut my account. This is very shameful.
On different occasions I requested my all out account data through live visit, through email, through KoiSlots stage, with all talk history, exchange subtleties, dates when store limits were set and so on and so on. None is given till date, unfathomable isn't it.
I have now sent them an official Subject Access Solicitation under the GDPR demonstration. They are obliged by law to send this data, yet hello who thinks about laws. There are different abnormalities at this gambling club, additionally with respect to Mindful Gaming. I need to demonstrate this through my visit history which I have requested also. multiple times I set up a month to month store cutoff of 100 euros to ensure myself, however hello who thinks about assurance of clients! A store limit period must be toppled after the set time frame is finished. Nobody can debilitate this on your own solicitation. Inside the time of as far as possible they multiple times crippled my solicitation in a flash. You would think OMG mind blowing, yes it is unimaginable I know.
All great gambling club's that have experienced severe managing necessities and are there to serve clients to make some great memories, have wellbeing measures set up, maintain dependable gaming and act as per law. This gambling club breaks them all!
Might you want to know how much cash we are discussing her: Over 40.000 euros in stores. My entire live investment funds, which they took.
They penetrated their permit commitment (see the part: Antillephone permit validator), ofcourse they didn't damage my privileges. All of you should be roaring with laughter. I know. They just screwed me totally. Their Lord Permit holder has affirmed this. I have verification of this.
So a little recap:
1. Confounding terms & conditions (not compact, loaded with logical inconsistencies).
2. Offering Perfect payment strategy (select for clients holding a Dutch Financial balance, while Netherlands is confined, by law, by their confounding T&C, by their permit commitment.
3. Letting me join on eighteenth of September 2018, doing the KYC technique, confirming my account in that equivalent week with duplicate identification, address check through service charge, duplicate bank card, Yet shutting my account following 2,5 months when they thought I had placed enough cash in their cash box. They realized I was from the Netherlands from the beginning.
Resolution:
All stores made to this club, from the second my account was checked till the day they shut it, returned immediately.
I had a few withdrawals measuring roughly 4.000. They may deduct this sum from the saved sum.
I will turn in another suggestion. Consistently they gave cashbacks to my account: They may deduct these cashbacks also from my all out kept sum.
The consuming inquiry is: Will Megawins answer on this string and to the specific issue/questions/inquiries posted (significant). An in dept knowledge from their side.
Ofcourse I will distribute this on all global and neighborhood organizes, every single social medium channels identified with betting, and educating all controlling & overseeing bodies that exist and starting a legitimate examination if a reaction/fitting goals to this grave issue isn't reached.
Thank all of you and Upbeat New Year!
08.01.2019
Finn Bergnaum
In request to settle the case, I have now proposed them a settlement. There has been lawful breaks from the start and permit infringement. This is demonstrated no doubt. I have proposed them the following:
The concerned sum is over 40.000. With Certain withdrawals and cashbacks it gets to around 35.000. They may keep another 20%. Making the returnable sum 28.000 euros.
I will formally abstain from some other lawful measures and informing intl just as neighborhood betting bodies and media.
This is a proper signal, despite the fact that they have been acting legitimately.
In the event that we can concede to this, we can close the case immediately.
08.01.2019
Finn Bergnaum
* not been
08.01.2019
Finn Bergnaum
Just to refresh all of you: As it is clear Megawins damaged client rights and penetrated their permit by Antillephone, I today 31st Dec 2019 went on their site. The primary change they made was to expel Perfect as a payment strategy. I commend you, the progressing grievance had some beneficial outcome. I trust you react to the proposition I have sent in, as clearly you are correcting things now and act like a club that shows the KoiSlots endorsement of trust logo on their site. I trust you comprehend you weren't right and exploited the circumstance.
I twofold checked again and it tends to be closed by 1000% you realized I was from the Netherlands because of my numerous stores through Perfect and the KYC strategy I completes in the principal seven day stretch of joining and by doing the withdrawal.
When you break your permit commitments, you are contrarily influencing your clients. There ought to be a few results. At the point when it is totally certain that you acted illegitimately it ought not require some investment to acknowledge and correct things so we can hail you and you genuinely merit the KoiSlots testament of trust you have put on your site.
I trust you react to my proposition as a socially Dependable gambling club and one that can really be trusted. What's more, I trust by this we as a whole learn.
Thank you.
10.01.2019
KoiSlots
Dear all,
Please remember that KoiSlots Grievances Group is as yet anticipating from Megawins Club a point by point reaction as well as extra explanation for all the questions raised in our protests post from December the12th
11.01.2019
Finn Bergnaum
Unfortunately Megawins Club doesn't react to KoiSlots, of which it gladly shows the 'declaration of trust' on their site. It appears they don't have an appropriate group to deal with grievances on social gatherings or somewhere else, taking care of player questions/protests is non existent. They haven't answered to my proposition also. The proposition has been sent to them by email too. An update would be valued.
When so much evidence is given about the case, its fairly despicable that there isn't even an attempt to determine the issue. This gambling club doesn't put clients first.
15.01.2019
Finn Bergnaum
@ Megawins, would you be able to have the tolerability to answer when you get objections? You truly do not have the duty to try and attempt to settle certifiable complaints.
15.01.2019
Megawins Casino
Dear @Finn Bergnaum,
Thank you for your messages, if you don't mind have confidence we are going however them all in incredible detail and you have the most extreme priority.
Kind Regards,
Megawins Casino
15.01.2019
Finn Bergnaum
Dear Megawins. This is the main fitting reaction I have gotten from you, thank you for that. It consoles me that you are chipping away at an answer for comprehend this case.
17.01.2019
Finn Bergnaum
@ Dear Megawins. The concerned issue is continuous since ninth December 2018, very nearly a month has passed. My solicitation to you is to finish up the issue generous and discount the stores. The issue has been clear and would welcome that we currently put any misinformation to rest and redress things. Because of this I have arrived in a great deal of money related and individual pain. Generously act sensibly and start the proces of restoring the stores. Thank you.
19.01.2019
Finn Bergnaum
@ Megawins. Generously update us on the issue. When would we be able to expect an answer and return of the deposits.
22.01.2019
Finn Bergnaum
@ Megawins, last time you reacted in an expert way. Days have passed again and we have mentioned you for an update! Generously react and advise us when you will begin the way toward discounting the stores. Its been longer than a month, that my cash (approx 40 thousand euros) is in your possession.
I have ended every further advance as a result of your message here. This doesnt mean you can again begin not answering to messages posted here.
23.01.2019
Megawins Casino
Dear @Finn Bergnaum,
Your issue has been raised and you can be guaranteed it's getting our fullest attention.
We compassionately approach you for your understanding at this time.
Best Regards
Megawins Casino
23.01.2019
Finn Bergnaum
Dear @Megawins,
Thank you indeed for your answer. The circumstance has weakened for me to such an extent, that my house will be unloaded if matters are not arranged at a soonest comfort. My unassuming solicitation to you is, realizing the issue is eacalated, if the procedure can be accelerate. Could u let me know when we can anticipate an answer/answer, with the goal that the discounting procedure can begin. Thank u.
26.01.2019
Finn Bergnaum
@ Dear Megawins,
Please answer and sort things out together. It would be ideal if you wind things up.
30.01.2019
Megawins Casino
Dear @Finn Bergnaum,
We are speaking with Curacao as mentioned, we will answer to you and to @KoiSlots when we have an update.
Kind Regards,
Megawins Casino
01.02.2019
Finn Bergnaum
Dear @KoiSlots. As all of you can see we are as yet anticipating a reaction. Nothing has been settled starting at yet. It is tragically requiring some investment, while that shouldn't be the situation. As Megawins answered before, the case is raised to the Curacao authorities. I encourage this issue to be settled as time is running up for me just as for them.
As should be obvious, Megawins got another player audit today. I quote 'They are exhaustive on ensuring you are who you state you are. Which while a touch of irritating at that point, makes for a progressively secure betting experience'. Other Minor inconvenience is that spinomenal games are not playable for Australian Players, however they are not sifted through like different suppliers that don't acknowledge Australian players, so now and then you will tap on an opening and get the not permitted in your nation message.
Like I referenced previously, they finished my KYC technique in the principal seven day stretch of enrollment. They had all the data about me, everything was uncovered to them. Lamentably they continued penetrating their permit from the principal day of my enlistment, by likewise offering Perfect, which is solely for Dutch financial balance holders. With everything taken into account they even can square access of games as should be obvious by knowing the area.
Shockingly they committed errors and continued rehashing that botch intentionally. Each and every other gambling club, regarding their permit commitment, finishing the KYC strategy, tolerating stores through Perfect, would have just recognized their error and apologized for the torment they have caused and would have amended things. Other than this their confounding terms and conditions with logical inconsistencies from the beginning isn't useful for clients.
Curacao authorities once answered to me, I quote: 'Curaçao eGaming has no association with that site and along these lines
any references made to Curaçao eGaming as one of the Ace Permit holders
are bogus and deceiving'. In this manner I am interested to know who these authorities are. At any rate my grumbling ought to be managed by law and betting guidelines. I most likely expectation, the way toward discounting my stores starts in the blink of an eye.
Thank you!
03.02.2019
Finn Bergnaum
It is a distressfull circumstance that Megawins is setting aside such a great amount of effort to discount me my stores. It is evident most assuredly you have acted in a non proficient, rebellious way. Sifting through this shouldnt take you this much time. Is it difficult to recognize the missteps and discrepencies and right it. On your site you have just made a move! It shouldnt matter if there is a huge entirety of sum included. I can start different measures and start a showcasing game, which I won't do. In any case, I earnestly demand you to begin the way toward discounting my deposits.
05.02.2019
Finn Bergnaum
Hello Megawins. This isn't proficient, and up to norm. It is taking you too long to even think about starting the way toward discounting. In spite of all chances and moral just as expert contemplations you are holding my cash. It doesnt suit you. This should be sifted through direly now.
07.02.2019
Finn Bergnaum
@ Megawins. We got your keep going answer on the 22nd of January. Today is the 30th and you don't answer. You should had a social webcare group. Plz remember you have around 40.000 euros which you ought to have brought effectively back. Is it typical to disregard the issue and dont give a penny about intl measures and responsibiltiy you have? We would value a legitimate and direct answer, it is really awful till date you don't send anybody the data it has requested. This cannot be the typical course of action!
09.02.2019
Finn Bergnaum
Dear all,
As should be obvious there is no answer here on KoiSlots. Fotunately we have gotten an answer on Most recent Gambling club Rewards and have been informed that the protest is with the Curacao authorities. Which authorities doesn't make a difference here. Every single imaginable authority have been informed by me just as this case is being prolongued without a legitimized reason.
I might want to sum up the issue again:
I am a resident of the Netherlands. On the eighteenth of September 2018 I made an account with Megawins Gambling club. Around the same time I finished the KYC strategy, by sending in my official archives, for example visa, verification of address, my dutch bank card and so forth. All got affirmed through the KYC strategy through security checks and so on, the standard technique at all casino's.
I have a betting habit and recently avoided myself from numerous other casino's. I became more acquainted with later on that this gambling club Megawins, by its permit commitments isn't permitted to acknowledge players from the Netherlands and offer their administrations. They are confined by their permit, which is given by Antillephone. Of course their T&C are likewise not in accordance with their permit commitments. If you don't mind see their T&C 3.1.8/3.2.8 and 3.10 as referenced commonly previously. Since may/starting July 2018 these limitations occurred.
What they did was they didn't follow up on the KYC system. Also the entirety of my stores to this gambling club were through Perfect which is a selective payment strategy for players from the Netherlands with a Dutch financial balance. I can furnish you with the bank proclamations once more, where you can see all the stores. Despite the fact that they are not permitted to oblige Dutch clients, they were offering a payment strategy elite to Dutch clients.
Following 2,5 months they shut my account when I lost everything, as I am a habitual better and stored over 40.000 euros. They completely annihilated me, my family, everything. Opening an account on the eighteenth of september, finishing the KYC strategy by sending in visa, official location, duplicate of my Dutch ING bank card around the same time, yet shutting my account following 2,5 months when everything was lost and saying Netherlands just got confined that is the reason. Essentially breaking their permit from the beginning, not following up on records gave during the KYC method, offering Perfect to store. They have been overstepping the law and each and every standard of duty and ethics.
I can send all the verification that you need, as everything is under lock and key and furthermore possessing KoiSlots. Their administrator continued tolerating stores through Perfect from an enlisted player from Netherlands and not following up on it, while the KYC methodology was finished, additionally conflicting with their permit, which they work by.
Fundamentally their tasks penetrated all morals and obligation a gambling club must take. They can square access to specific games when a client from a limited nation permits to play, however couldn't care less about whatever else.
Casinomeister, POGG all know about the case too and prepared to make a move. In any case, we have stopped that as KoiSlots and LCB are on it. Dutch Betting Position thinks about the case also, however has encouraged to initially placed trust in the Curacao authorities, before they make full move. I have additionally been encouraged to illuminate the National Bank Curacao, yet this is ended right now just as everybody is taking a shot at a resolution.
In the event that this case isn't unraveled likewise, at that point different measures would be fundamental, as including every one of these gatherings, nearby papers, service of money and service of equity, just as universal betting position to reveal an insight into this entire occurring and explaining this case.
As things are not turning out to be clear where and who is following up on this case, Antillephone will be brought into this too . I ask you that you settle this case desperately, as I don't have anything to cover up and will send all the confirmation you anybody wants. I have additionally presented a subject access demand under the GDPR go about as there are different anomalies viewing dependable gaming too. In the event that we bring that up, at that point your RG logo on your site will have no substance. You may do any exploration you need, however it would be to the greatest advantage of all gatherings required to acknowlegde the bad behavior and start the way toward discounting all stores right away.
We are not burning through any one's time here, yet have a commonsense case, that should be illuminated, not tomorrow but rather today.
13.02.2019
Megawins Casino
Dear @Finn Bergnaum,
We will answer to you and to @KoiSlots when we have an update. As of now we are speaking with Curacao as requested.
Kind Regards,
Megawins Casino
13.02.2019
Finn Bergnaum
Dear Megawins,
Value the update. Could u give us a date, delaying this unnecesarily doesnt fit the course, it is just about 2 months now. When is the situation finished up and my cash refunded?
17.02.2019
Megawins Casino
Dear @Finn Bergnaum,
Thank you for your answer. As you previously heightened this to the most significant level, that is the place it's being managed with.
Kindest Regards,
MegaWins
17.02.2019
Finn Bergnaum
@ Megawins, I love you ;- )! Nobody can be increasingly equivocal and mysterious then you. If it's not too much trouble determine a name and indicate the date I get my cash back.
21.02.2019
Megawins Casino
Dear @Finn Bergnaum,
We will keep on refreshing you and KoiSlots all through the procedure as we can.
Thank you for your understanding and understanding.
Kindest Regards,
MegaWins
22.02.2019
Finn Bergnaum
Hello, I ought to be appreciative to you? It is just disgraceful what you are doing here. You have taken a great deal of cash from me, do you get it? For what reason is it taking u ages? You penetrate your permit terms, target Dutch clients through Perfect, total (very severe KYC - see audits on KoiSlots), yet continue tolerating my stores. You believe that is moral? You were never permitted to acknowledge Dutch players or offer your administrations to them, this is against your Permit commitments, yet you even ventured it up and offered Perfect as a methods for payment! You didnt even follow up on my account confirmation, your administrator aimply continued tolerating stores, chose to disregard! This is amazingly dishonorable and nauseating. I need my cash back!
26.02.2019
Megawins Casino
Dear @Finn Bergnaum,
When we have news we will let you and Ask Players know.
Kindest Regards,
MegaWins
27.02.2019
Finn Bergnaum
@ Megawins, goodevening. Much obliged to you for the educational update. It is extremely disturbing that while you break your obligations and offer your administrations to individuals you are not permitted to, in any event, when you have full data on the player is upsetting. Besides it is with an extremely vindictive plan since you permitted stores more than 40 thousand. While you have penetrated all and not acted by standards/qualities and morals, which is demonstrated you despite everything need endorsement of an outsider to go to a goals. Poor Megawins, I c now why individuals write in their audits saying 'express gratitude toward God they have not kept with your gambling club'. Disgraceful! You would stomp on others and violate the law anytime.
03.03.2019
Megawins Casino
Dear @Finn Bergnaum,
You are welcome and we will be glad to furnish you with point by point reaction not long after the finish of your account review.
Kindest Regards,
MegaWins
07.03.2019
Megawins Casino
Dear @Finn Bergnaum,
We will expand the objection for you then everybody gets the full update, including Ask Speculators and their clients.
Kind Regards,
Megawins Casino
07.03.2019
Finn Bergnaum
@ Megawins, Much appreciated. You are observing this string effectively.
Everytime you let us know, me, that you are chipping away at something....you don't give the subtleties and don't respons to the entire issue is question. To come clean with you, I have lost expectation. I don't believe that by just conversing with you, you will settle this.
On the off chance that you can mention to me what I fouled up, I would be pleased.
I trust that you read the entire message.
Would you be able to clarify me the accompanying things, asked again and again.
1. By the commitments of your permit by your Lord holder, Antillephone, you are not permitted to offer your administrations to the Netherlands, you never were. I made an account on the eighteenth of September being a Dutch resident and finished my account confirmation. Nobody followed up on it.
2. You were offering the Perfect payment technique. 95% of my stores were through Perfect. As you most likely are aware, Perfect is explicitly for Dutch clients. While not following up on the KYC strategy, your administrator didnt give a **it about the Perfect stores, continued tolerating my deposits.
3. At the point when I lost around 40.000 you close my account. You ought to have shut my account directly after KYC consummation much after my first store. You annihilated my life....took advantag of me.
4. As a habitual speculator, while you were breaking all endeavors of a fit world star gambling club, you didnt even hold fast to my month to month store limits. They were multiple times erased by your staff following my solicitation. Hows that conceivable as a protector of RG.
5. Under the GDPR demonstration, which Curacao has marked under universal law, I have sent you an official subject access demand. It has been all the more then a month now, I havent got any of my account data from you. This is an intense administrative offense.
6. The main explanation this isn't yet heading off to every single other gathering, is on the grounds that I have the tolerability to sit tight for your answer, since I may accept that you will discover a goals and how hard it may be, acknowledge the errors in your procedure, and acknowledge you committed grave errors and influenced me contrarily.
7. As referenced previously, We, I, are generally hanging tight for a goals. My life you have just pulverized, I now simply need it back. I would anticipate that you should discount me every one of my stores short any week by week cashback or cashout.
09.03.2019
Finn Bergnaum
Dear Megawins,
Clearly you are messing aroung here and taking the piss. No issue proceed. On numerous occasions, I sum up the case and give you how your club wrecked things, still you don't care the slightest bit.
Please find joined a most recent article, as of late distributed. You may check the KSA site too.
There are 2 choices now. Possibly you settle the case this coming week or your service of Equity, service of Fund, National Bank of Curaçao and Sint Maarten, gets a point by point report on how you have taken cash from me and the KSA is told to make a move against you and your lord permit holder. I have been trusting that 2 months will settle this and you simply trifle with this. Quit taking a piss here!
You were in genuine penetrate. Oblige and do the needful. I am attempting to tackle this with you in a conscious issue without raising this to a degree it gets worldwide consideration and turns into a grave issue for you.
It is basic, I will repeat by and by.
1. I made an account with your site and finished the KYC strategy around the same time (a week ago September). Still you didn't square me, while you are carefully illegal by your Permit commitments to offer your administrations to Dutch customers.
2. You offered Perfect as a payment technique to me, which is only for Dutch clients. Your administrator continued tolerating stores through Perfect consistently.
3. I set up month to month store limits multiple times, as you show RG logo's on your site you don't follow up on it too. I have sent you an official SUBJECT ACCESS Solicitation under the GDPR demonstration, which the governemt of Curacao has marked also. It's been longer than a month, and I haven't got the data I requested, which implies you are defaulting here also. This could cause genuine repurcussions for you.
Please check the joined article also and the site of the KSA. We can settle this here, inside the coming week or we quit talking here.
Thank you.
13.03.2019
Finn Bergnaum
I will expand the protest for us as 10 hours are remaining.
17.03.2019
Megawins Casino
Understood, much appreciated.
I'm sorry we couldn't give you a further update and your account remains closed.
17.03.2019
Finn Bergnaum
As expected by a profoundly grimy club. You are so uninformed to all the proof given it is an unadulterated disfavor. Much under the GDPR demonstration you are ***cking individuals. Nobody who makes a move against your crimes. For what reason do you put center around my account? I dont care the slightest bit about my account! Do you not read sends? KoiSlots my solicitation to you is to keep this string open as I will continue refreshing on this issue. The entire world needs to see their direction or working, this inclusies Antillephone too. Both exceptionally shifty, manipulative and law ditching.
17.03.2019
Finn Bergnaum
< hostile substance expelled >. You hadnt reached any authorities in regards to the case, < hostile substance evacuated > and exploiting the position you are in. At the point when all verification is given and a club has < hostile substance expelled > defied all norms of their permit license, they offer a Dutch payment system, they dont follow up on the finishing of the KYC technique, they not react to a worldwide marked act, and don't discount approx 40.000 euros they have taken from a player, this is called gambling club maffia. < hostile substance expelled >
17.03.2019
KoiSlots
Dear @Finn Bergnaum,
Please remember that KoiSlots Grievances Group keeps up zero resilience towards verbal hostility or some other sort of conduct which could be considered as hostile. If it's not too much trouble abstain from utilizing injurious designations starting now and into the foreseeable future, else it might bring about your present protest being rejected.
Thank you for your cooperation.
20.03.2019
KoiSlots
Dear @Finn Bergnaum,
Please let us know whether you have submitted formal objection before the significant administrative body.
Thank you for your cooperation.
20.03.2019
Finn Bergnaum
Dear KoiSlots,
I have involved:
- Antillephone
- Curacao Service of Justice
- Curacao Service of Finance
- Universal Relationship of Gaming Regulators
- National Bank Curacao and Sint Maarten
- Curacao e-Gaming (they unmistakably state they have no association with Megawins or at all and express that any association with them is false)
For not holding fast to SAR under the GDPR have contacted:
- Department Telecommunicatie en Post
I am profoundly disheartened and need to perceive how this case is being taken up by these associations. If not comprehended and reached by Megawins I will go to the European Commission and other Betting specialists to stop these untrustworthy and defective operations.
I have likewise brought to the consideration the infringement of Fundamental Capable Gaming Approach.
I will have this case enlisted on Casinomeister and POGG also so as to make mindfulness for the community.
As there would be no correspondence on this work area with Megawins, I demand you to keep this post open, so I may refresh and illuminate others from the KoiSlots community.
20.03.2019
KoiSlots
Unfortunately, taking into account that the two gatherings associated with this question didn't reach to a common understanding and that player previously affirmed that he have submitted formal grumbling before the significant administrative body, KoiSlots Grievances Group have no other choice yet to close this protest as Unresolved.
As soon as KoiSlots Objections Group is being advised about the controller's official choice looking into the issue, we will consent and imprint this grievance accordingly.
We might likewise want to educate the player he is very free to email KoiSlots Gambling club Grumblings Group and update and if vital we will revive the case.
03.05.2019
KoiSlots
This grumbling has been revived according to submitter's solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to an acceptable resolution.
03.05.2019
Finn Bergnaum
Dear KoiSlots,
The contest has been settled. This grievance can be closed.
03.05.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.