Betzest Casino - Dropped and deferred withdrawal
User: balistreri.jammie, Disputed casino: Betzest Casino, Status: RESOLVED, Amount: 9430.74 kr, Published: 26.12.2018
Hi! Betzest is postponing a withdrawal of 9426sek (around 900euros) . First they where deferring my check procedure saying that there was an inappropriate adress in my records which there wasn't. Subsequent to thinking of them a few times they admited they where wrong and my account was checked.
Then I made a withdrawal on the second of december which they dropped following a couple of days yet couldn't give me any data concerning why it was dropped. So I made another withdrawal on fifth of december and was informed that I will include the cash inside 3-5 working days. Presently its 5 working days back yet the cash despite everything haven't left my betzest gaming account. I composed help and the main answer I get is that they have specialized issues and that they will illuminate me further when they have more information.
Comments
29.12.2018
balistreri.jammie
On december thirteenth I got an email from client service saying they settled their specialized issues and that my withdrawal will be handled as quickly as time permits. Be that as it may, today they dropped my withdrawal again and their client care simply reveal to me something very similar over once more, accusing that they have specialized issues and can't give any more data. They would prefer not to help at all and simply request that I be patient and hang tight for refreshes from their account department.
17.06.2019
KoiSlots
This grumbling has been revived because of the announced ability for the benefit of Betzest Gambling club the executives to do all that they can to illuminate their old objections. KoiSlots Grievances Group is glad to give these old cases one increasingly chance for a fruitful resolution.
17.06.2019
Betzest Casino
Dear Sir,
Benevolently note that the exchange it's been finished.
We are genuinely upset for any bother caused.
The club is under new administration, and from now on
we will give it our best shot to determine each issue in the most limited conceivable time frame.
Kind Regards
Gambling club Manager
17.06.2019
KoiSlots
Dear @balistreri.jammie,
Please make a point to refresh your issue in an opportune way and let the KoiSlots Objections Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut as needs be. Kindly remember that according to the AGCCS expressions giving updates in an opportune way is a must.
Thank you for your cooperation.