Dreams Casino - Declined payments

Dear all,

Please be educated that in light of interior issues with the KoiSlots Gambling club Grievances Administration/AGCCS/system we are at present unfit to deal with your case in like manner. We anticipate that the issues should be taken care of by Spring nineteenth and up to that point your case will stay with status 'Open'. Until further notification, KoiSlots Grumblings Group is generously mentioning you to forgo further presenting on your protest. When AGCCS has returned to ordinary operational state, you will be educated immediately.

Please acknowledge our true expressions of remorse for all the bothers caused and thank you for understanding.

Dear all,

Please be educated that the inward issues we have been encountering with the KoiSlots Club Objections Administration/AGCCS/system have been effectively settled and it is presently back to ordinary operational state.

This grievance has been revived according to Dreams Club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to an agreeable resolution.

Hi Tiarnie- -
I sent an email to you, back on Spring thirteenth, mentioning your wire subtleties. I've not yet gotten your answer, so I've simply re-sent the email.

Please hit me up at the earliest opportunity so I can start arranging your withdrawals.

Much appreciated,

Tawni

Dear @jalyn27,

Please let us know whether you have coordinated the gambling club and sent the necessary data. Please be in aware in the event that you neglect to react inside the given time KoiSlots Grievances Group will have no other alternative yet to dismiss this protest upon submitter's reluctance to cooperate.

Yes I have answered to Dreams Gambling club. I have sent them all messages among them and I, featuring the way that I never got an email from Tawnia on the 13/03/19 and this is the first occasion when I have had any contact with such individual.
I will send all messages and screen captures of each contact ive had with Dreams Gambling club in regards to my withdrawals.

Hi Tiarnie- -
I'm not in the workplace yet today- - when I get in, I'll keep an eye on your account and return to you.

Tawni

That would be phenomenal Tawni

Ideally with great news

Hi Tiarnie- -
I'm glad to tell you that everything is presently all together and your first withdrawal was sent off to our processor, Friday: 4/4 Paid $2410 + no expenses for exchange #70558832. I would expect you'll discover the assets in your account towards the finish of this current week. ;- )
I'll return in a couple of days with a report on your next withdrawal...

Tawni

Thank you for telling me, as it is Friday here in Australia, I'm trusting sick see the payment today.

Hi Tawni,
Simply telling you that shockingly I have not gotten the assets you were trusting I would. In spite of the fact that feeling somewhat frustrated, I can sincerely say that I'm not astounded. I was likewise trusting that I would have gotten notification from you at this point, considering you said youll get in contact in a couple days...again not astounded.
I addressed an individual called Tony Wood on the 27/03/2019. Most extreme fulfillment with Tony's client support and will request Tony everytime I have the miss fortune to need to contact live visit. Would you be able to please assist me with understanding why on this specific day, Tony had the option to give me his/her assertion, however to have inexplicably figured out how to have my first withdrawal ($2410) affirmed and prepared on the equivalent day!!!????
03/27/2019 05:29 AM Manager Withdrawal Approved! -$90.00
03/27/2019 05:29 AM Manager Withdrawal Requested -$90.00
03/27/2019 05:29 AM Wire Move Withdrawal Declined $90.00
03/27/2019 05:29 AM Wire Move Withdrawal Approved! -$2,410.00

Gee fairly confounding wouldn't you say?

I do apologize for my tone, yet you should comprehend the disappointment and stress that it appears myself as well as various individuals that have honestly delighted in breathing easy at your gambling club need to experience. Just to pull back the cash that we won. Sadly it sort of removes the fun from it, wouldn't you concur?
Only one more inquiry I was trusting you could respond in due order regarding me. For what reason do we need to send you our ID subtleties/financial balance subtleties on various occasions to be asked again to send through the equivalent private data. Since the way things are, Dreams Club has every one of my subtleties directly down to the spot I was born!!!????? Trying to say again that I sent this data in excess of multiple times!! Where did my data GO????
Kind respects
jalyn27

Hi Tiarnie- -
First, I should apologize, as I'm not constantly ready to react as often as we'd all like. While I may not rush to answer, if you don't mind realize that I'm keeping steady over your account (and all other people who are on my list).

I totally comprehend your dissatisfaction with things- - I share your disappointment too. Since I don't work with the Records Office, I can't address how/why they get things done. Luckily, I work exclusively with our Payment Administrators, which permits me to slice through quite a bit of what is so frustrating...and I can complete things. ;- )
I might want to inquire as to whether at all conceivable, that you just get in touch with me in regards to your withdrawals. Including different offices will probably add to the disarray and more terrible, might create additional deferrals - this is the exact opposite thing I need to have occur for you.
I've minded your account and I see your next withdrawal is set to be sent to our processor, later today.

Once I have affirmation this has been arranged, I'll be back with another update.

Tawni

Thank you for your reply

Hi Tiarnie- -
I've recently kept an eye on your account and I see your next withdrawal was sent off to our processor, Saturday: 4/20 Paid $2500 + no expenses Wire III for exchange #71247790.

I'll return in a couple of days with news on your next withdrawal...

Tawni

thank for the update

Hi Tiarnie- -
I'm simply registering to tell you that your next withdrawal will be sent off to our processor, tomorrow. When I have the exchange subtleties, I'll be back with another update.

Tawni

Dear Dreams Casino,

Please let us know whether there's some report in regards to this case.

Everything appears to going alright. Much obliged to you for the update.

Hi Tiarnie- -
I've quite recently kept an eye on your account and your next withdrawal was sent off, a week ago: 5/2 Paid $2500 + no charges for exchange #71584922.

Your next withdrawal will be endorsed Friday and sent off to handling, Monday. ;- )
I'll return in a couple of days with another update...

Tawni

Hi Tiarnie- -
I'm simply flying in to keep this grumbling from expiring.

As I referenced in my last answer, your next withdrawal will be sent off tomorrow.

Expectation you've been having an incredible Moms Day...

Tawni

thank you for keeping me upto date on my complaint

Dear Dreams Casino,

Please let us know whether there's some report with respect to this case.

Hi Tiarnie- -
I've kept an eye on your account and I see another payment was sent off to our processor, toward the beginning of today: 5/21 Paid $2500 + no charges for exchange #71963064. I would expect you'll discover the assets in your account, right on time next week.

Only one more to go! ;- )
I'll return in a couple of days with another update...

Tawni

KoiSlots Grievances Group has quite recently expanded the reaction time period with an additional 96 hours trusting that Fantasies Gambling club the board will before long bounce in with a report on this complaint.

Hi Tiarnie- -
I've examined your account and I see your next withdrawal will be sent off to our processor, Friday. When I have affirmation this has been arranged, I'll be back with another update. ;- )
Tawni

Dear Dreams Casino,

Please let us know whether there's some report in regards to this case.

Hi Tiarnie- -
I'm so satisfied to tell you that your last withdrawal has been sent to our processor: 6/1 Paid $500 + no expenses for exchange #72278006. I would expect you'll discover the assets in your account right on time one week from now (potentially sooner). ;- )
Once more, I am sorry for the entirety of the challenges you've encountered with this.

I wish all of you the best,

Tawni

Dear @jalyn27,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.

Thank you for your cooperation.