b-Bets Casino - Sitting tight for my pull back over multi month

User: Shania Bartell, Disputed casino: b-Bets Casino, Status: RESOLVED, Amount: 2100 €, Published: 12.03.2019

Hi,
My withdawal of 2100 Eur was "handled" on 1 Feb, 2019. They express that withdrawals take 2-5 business days. Starting today fourth Walk, 2019 (multi month after withdrawal demand) I have not yet gotten a penny. Live talk bolster continues letting me know there is an examination in money office and they're investigating the postponement. They generally guarantee to inform of any updates by means of email anyway weeks pass by and nothing changes. My account is completely checked. This is totally unsuitable, I demand this to be settled immediately
Need your help.
Thank you

Comments

19.03.2019
KoiSlots

This protest has been revived according to b-Wagers Gambling club solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the contest coming to an acceptable resolution.

19.03.2019
b-Bets Casino

Dear Player,

The payout solicitation of 2100 euro has been endorsed on fourth February and part into portions. According to our terms and conditions, the most extreme payout sum every week is 1000 euro. In this manner, the primary portion of 1000 euro of this withdrawal demand has been conveyed on the day it was affirmed ( 4 Feb). Our budgetary group has made a few endeavors to wire this sum as bank move. Lamentably, those were fruitless for reasons outside our ability to control. Your bank has not acknowledged the exchanges. We have now mentioned this payment to be moved through e-wallet. This is to be dealt with in the next days and you ought to get your rewards on your Skrill account. If you don't mind permit a couple of days for this procedure to be finished and check your Skrill account for the principal portion of your payout.
With regards to the second portion this will be taken care of appropriately once we have affirmation that the e-wallet move is successful.

Kind Regards,
B-wagers The executives Team"

20.03.2019
KoiSlots

Dear all,

Please be educated that on account of inside issues with the KoiSlots Gambling club Protests Administration/AGCCS/system we are right now unfit to deal with your case in like manner. We anticipate that the issues should be taken care of by Spring nineteenth and up to that point your case will stay with status 'Open'. Until further notification, KoiSlots Objections Group is mercifully mentioning you to avoid further presenting on your grumbling. When AGCCS has returned to typical operational state, you will be educated immediately.

Please acknowledge our genuine expressions of remorse for all the burdens caused and thank you for understanding.

22.03.2019
Shania Bartell

I still not got cash to my Skrill account.
Please give me the date when you send cash to my Skrill wallet

29.03.2019
KoiSlots

Dear all,

Please be educated that the inner issues we have been encountering with the KoiSlots Gambling club Protests Administration/AGCCS/system have been effectively settled and it is currently back to typical operational state.

02.04.2019
KoiSlots

Dear @Shania Bartell,

Please make a point to refresh your issue in an auspicious way and let the KoiSlots Protests Group know whether you got the payment. Please be in mindful in case you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut accordingly.

Thank you for your cooperation.

02.04.2019
Shania Bartell

Hello! I still not got money.
2 months have passed and still NOTHING.
Seems as though they misled me :(

02.04.2019
KoiSlots

Dear b-Wagers Casino,

Please let us know whether there's some report with respect to this case.

01.05.2019
KoiSlots

This protest has been revived according to b-Wagers Gambling club solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the contest coming to a palatable resolution.

02.05.2019
b-Bets Casino

Dear Player and KoiSlots,

We might want to refresh on this case as we have an affirmation of effective payout. The €2,100 from your withdrawal demand has been completely checked (the two portions) by our fund group who affirmed this sum was effectively moved to you by means of Skrill - which is your favored payout strategy. Compassionately check your Skrill account for the exchange and confirm.

Kind Regards,
B-wagers The executives Team

02.05.2019
KoiSlots

Dear @Shania Bartell,

Please try to refresh your issue in an opportune way and let the KoiSlots Grievances Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is a must.

Thank you for your cooperation.

02.05.2019
Shania Bartell

Hi!
Truly, I can affirm accepting €2100 to my wallet. Be that as it may, there is another withdrawal request for the measure of €218, which I have not gotten at this point (since 26 Walk).
Would we be able to tackle this issue here, or should I make another complaint?

02.05.2019
b-Bets Casino

Dear Player,

We can see that the payment of €218 was additionally noted to be effective alongside your part payout. It would be ideal if you give verification of missing payment to support@b-bets.com so we can look further into this. This can be a screen capture of your approaching exchanges on your Skrill account for April.

Kind Regards,
B-wagers The executives Team

02.05.2019
Shania Bartell

Here is my Skrill wallet screen capture with all exchanges for the last 30 days

02.05.2019
Shania Bartell

As you can see I got just 2086 EUR

02.05.2019
b-Bets Casino

Dear Player,

The aggregate sum of your payouts is €2318 and they have been sent to your Skrill account as one exchange.
Kindly be reminded that as it is noted in our terms, there is an exchange expense of 10% applied by the payment supplier (Skrill) for e-wallet moves. This is the motivation behind why you see an alternate sum on your end. The €2086 is the sum after the exchange charge is deducted.

Kind Regards,
B-wagers The executives Team

02.05.2019
KoiSlots

Dear @Shania Bartell,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.

Thank you for your cooperation.

02.05.2019
Shania Bartell

The issue has been resolved.
Expresses gratitude toward KoiSlots

02.05.2019
KoiSlots

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.

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