Royal Ace Casino - Not Conveying Checks Any longer, sitting tight for 5 months

User: beatty.aglae, Disputed casino: Royal Ace Casino, Status: RESOLVED, Amount: 16078 $, Published: 23.03.2019

Having significant issues with RoyalAce and them done sending me the watches that I have been looking out for, some of which were submitted in NOVEMBER of 2018. Bolster keeps on raising however is being advised it's in fund's grasp and they're simply not sending the looks at. Some have "prepared" yet not being sent. Have documentation of several messages to 2 diverse celebrity hosts they despite everything can't get money to send the checks. This is what the most recent is:
RoyalAceCasino: A check for $1250 that has prepared on January 25, 2018 yet not been sent at this point; Another check handled on 2/22 for $1000 yet at the same time not sent; 3 different watches that are sitting within proper limits withdrawal demand holding on to process and be sent for the accompanying amoutns: $2500, $2500, and $1828.17. It ought to be noticed that 3 of these check demands are from NOVEMBER and 2 from later in February.
Planet7: One watch that was placed in for on January 5, and afterward endorsed on January 28 for $1875 yet has not been sent. I'm including this here since RoyalAce and Planet7 are subsidiary and I have demonstrated records at both places.

Comments

27.03.2019
Royal Ace Casino

Hi Jeffrey- -
I am sorry for the troubles you've been encountering with this.
I've looked into your account and lamentably, your records are presently outdated. I've sent you an email seeing this- - when I get the essential bits, I'll have the option to start having your payments issued.

All the best,

Tawni

27.03.2019
beatty.aglae

Wow....I hung tight more than 90 hours for an answer of something that I previously did almost a month back? I submitted reports to your group just as 2 unique hosts from your gambling club (Scott Logan and Gordon Brian). I could backdrop my home with the quantity of messages that I have set aside the effort to attempt to catch up on with this case.

I need to likewise remind and sincerely inquire as to whether my archives were outdated when I previously submitted for payments in November of 2018? I'll answer right now....they were not and in reality my solicitations fell well inside the year date of my records being endorsed toward the finish of last February 2018.

It's irritating to once more be given another detour for something I have just done. Truth be told I have sent my records to your group and really have recovered a few reactions that things were "all set" presently. So let me ask, for what reason am I getting this sort of reaction from you?

I will AGAIN send my data in Straightforwardly TO TAWNI and it will show the February 16 dates of submittal. Kindly don't take 90+ hours to return on and reveal to me something that I unmistakably have just done. This is getting embarrassing....

28.03.2019
KoiSlots

Dear all,

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06.04.2019
KoiSlots

Dear all,

Please be educated that the inside issues we have been encountering with the KoiSlots Gambling club Protests Administration/AGCCS/system have been effectively settled and it is presently back to ordinary operational state.

10.04.2019
KoiSlots

Dear Regal Ace Casino,

Please let us know whether there's some report in regards to this case.

14.04.2019
Royal Ace Casino

Hi Jeffrey- -
I've quite recently kept an eye on your account and I see a verify was sent, not long ago: 3/13 Paid $1210 + $40 Administration Expense for exchange #44957936. As per the following, the check was conveyed to you, on the 15th.

The wire subtleties you gave show a PO Box to the beneficiary location - the location must be a physical conveyance address.

Now, we can sort your next payment either with a money order or by wire. Since we gave the principal payment as a check, we should trust that that check will be affirmed by our processor as paid, before we can give your second payment.

Please let me know whether you'd prefer to proceed with another check or on the off chance that you'd incline toward a wire, kindly send me an email with the right address.

Much appreciated,

Tawni

14.04.2019
beatty.aglae

I gave the location to my bank early today. It would be ideal if you keep open until the sum total of what cash has been gotten by wire/check.

18.04.2019
Royal Ace Casino

Hi Jeff- -
I am sorry for not hitting you up sooner.

I've recently sent you an answer to your email- - the recipient address you gave isn't correct.

Please hit me up at the earliest opportunity so I can have the funds to be paid to you sent off.

Much appreciated,

Tawni

18.04.2019
beatty.aglae

For the record I answered to Tawni 5 days back with the location I thought she was requesting from my bank. I messaged her to check whether she got it each resulting day. Tragically I presently observe she is requesting my location which was somewhat confounding yet regardless I gave to her email ASAP and I expectation will begin setting off the wire moves right away.

Please keep ticket open as payments need to begin now.

21.04.2019
KoiSlots

Dear Illustrious Ace Casino,

Please let us know whether there's some report with respect to this case.

25.04.2019
Royal Ace Casino

Hi Jeff- -
As I referenced in my most recent email answer, another payment has just been sent off to our processor on this account: 4/4 Paid $2230 + $20 Administration expenses for exchange #46149817($1000)/47907909($1250). I would expect you'll discover the assets in your account in the following day or something like that (if not already).

Additionally, I have to apologize for my last email, as the notes on your account were not appropriately refreshed - indeed, there are a few additional withdrawals to go. I'll have this data messaged to you, later today.

Tawni

25.04.2019
beatty.aglae

Thanks Tawni for understanding that payment sent off to the processor. I anticipate seeing that payment in the following day or somewhere in the vicinity.
I'd prefer to likewise observe later today the diagram of payments to originate from the data I messaged you the previous evening in regards to the screen capture of the withdrawals totalling $14,328.33 so we can raise my account finishing got to an acceptable level and finished off for both planet7 and royalace. Much obliged to you to such an extent.
Please keep ticket open until totally resolved.

28.04.2019
KoiSlots

Dear Imperial Ace Casino,

Please let us know whether there's some report with respect to this case.

02.05.2019
Royal Ace Casino

HI Jeff- -
As I referenced in one of my email answers to you, another withdrawal has just been sent off to our processor: 4/11 Paid $1230 + $20 Administration charges Wire III for exchange #48154167.

In regards to your most recent email, we can just wire up to $2500 in a 7-business day time span and they must be paid in sequential request. This would mean there are six additional payments to be issued.

I'll return in a couple of days with news on your next withdrawal...

Tawni

02.05.2019
beatty.aglae

Thank you Approach Card sharks for keeping this ticket open. Tawni I value you proceeding to take a shot at my case. I might want to see you answer the inquiry that I have kept on presenting more than once above:
1. What will be the specific payments that I am to get from the processor starting now and into the foreseeable future? That is not requesting them to all be paid out this present week...that's me requesting that you look forward and figure what it will be so I recognize what I will get in the future.

Starting today I have gotten one wire move since me opening these tickets on Walk 8. My expectation is they will currently quicken to one like clockwork. Once more, I ask that you please layout a reasonable response to address #1 so I know precisely what the last 6 payments will be from the processor so I realize the amount I'll be receiving.

Thanks,

Jeff

05.05.2019
KoiSlots

KoiSlots Grumblings Group has been educated that Regal Ace Club delegate probably won't have the option to react to progressing grievances until Tuesday, 23rd of April, consequently the time period is being stretched out with another 96 hours.

09.05.2019
Royal Ace Casino

Hi Jeff- -
I've just given you the measures of the payments to be given. I can't, be that as it may, give you the specific dates the payments will be sent to our processor. As it stands at the present time, we're at 7 business days between payments, which would be at the top end. In the event that we have more noteworthy handling accessible, at that point payments will go out somewhat faster - I just can't see into the future.

Your next withdrawal will be sent to our processor, toward the beginning of today. When I have the exchange data, I'll make certain to refresh you.

Tawni

09.05.2019
beatty.aglae

Thanks for the update. To refresh you on what I'm seeing on my end:

The last store I have found in my account was what you sent off to the procedure on April 4 and made it to my account on April 15. I haven't seen anything hit my account now for just about 10 days.

Please keep on updating me as often as possible so we can work to get this paid off and ideally it will quicken to the 7 days or less between payments since right now I haven't seen that yet. Value your regard for the issue just as Ask Card sharks website.

thanks,

Jeff

13.05.2019
Royal Ace Casino

Hi Jeff- -
I've monitored your account and I see another payment was sent to our processor, a week ago: 4/24 Paid $2500 + no Administration charges for exchange #48626766.
I'll return in a couple of days with news on your next withdrawal...

Tawni

13.05.2019
beatty.aglae

Thanks Tawni! Value the updates and the faster handling of payments of late! Happy to see the end coming nearer in sight to ideally wrapping these last 6 payments up!

17.05.2019
Royal Ace Casino

Hi Jeff- -
I've felt free to place in the solicitation for your next withdrawal to be given. When I have affirmation this has been arranged, I'll be back with another update.

Tawni

17.05.2019
beatty.aglae

Thanks Tawni...will simply keep a running record of what's as yet pending on this site also for following purposes. 5 pending withdrawals still on the site in addition to what's as of now been sent to processor that I'm holding on to be wired.

Value the updates as always!

21.05.2019
KoiSlots

Dear Regal Ace Casino,

Please let us know whether there's some report with respect to this case.

25.05.2019
Royal Ace Casino

Hi Jeff- -
I've quite recently kept an eye on your account and I see another payment was sent off to our processor, yesterday: 5/9 Paid $1828 + no Administration charges for exchange #49338519.

I'll return in a couple of days with another update...

Have an incredible weekend,

Tawni

25.05.2019
beatty.aglae

Thanks Tawni...haven't seen that hit my financial balance yet however will search for it. See that I have 4 pending withdrawals still to polish off and want to see another procedure asap to keep this moving to envelop with May if conceivable. Take care!

29.05.2019
Royal Ace Casino

Hi Jeff- -
I've placed in the solicitation for your next payment to be given - when I have refreshed notes, I'll be back with another update. ;- )
Tawni

29.05.2019
beatty.aglae

Thanks...still searching for the one paid from 5/9 to appear in my financial balance and will search for the one to process before long out of royalace asap. Value you being on it until finish. Demonstrating 4 all the more as yet pending to process in royalace.

01.06.2019
KoiSlots

Dear Illustrious Ace Casino,

Please let us know whether there's some report with respect to this case.

01.06.2019
beatty.aglae

I am anticipating the answer from RoyalAce/Tawni. I'd like see my account get organized here a piece. This has truly been pushed aside for a really long time since November of 2018. Since April 26 I have now gotten just 1 payment (on May 2) and now have gone more than 15 days without seeing a payment to my financial balance. I have four payments left to get and this ought to have all been wrapped up by June 1. For what reason would we say we are as yet dawdling here? This could have been finished at this point.
A payment was handled on May 9 yet at the same time nothing in my ledger. As yet the same old thing preparing from my pending withdrawals to the payment group. Would we be able to please speed up this throughout the following week to get a couple of these paid ASAP Tawni????

Sincerely,

Jeff

05.06.2019
Royal Ace Casino

Hi Jeff- -
Lamentably, we've had issues with our check processor, which has made us move those players mentioning checks, to wires. In doing as such, it's made somewhat of an overabundance/delay. I'm doing the absolute best I can for everybody, except we basically need more accessible processing.

I can reveal to you that another payment was sent to our processor, at the beginning of today: 5/21 Paid $2000 + no Administration charges for exchange #49807332.
I'll return in a couple of days with another update...

Tawni

09.06.2019
KoiSlots

Dear Imperial Ace Casino,

Please let us know whether there's some report with respect to this case.

13.06.2019
Royal Ace Casino

Hi Jeff- -
I've quite recently kept an eye on your account and I see your next withdrawal will be sent off to our processor, Friday.

When I have affirmation this has been arranged, I'll be back with another update. ;- )
Tawni

14.06.2019
beatty.aglae

I still have 3 additional payments holding back to be paid from the last November timeframe. Despite the fact that I was wanting to have this done before the finish of May after not completing anything for 22 days, I'm supported that 2 payments were wired over in the most recent week. Ideally these last 3 payments will process out of RoyalAce that are sitting as "pending" and go to the processor very soon and we'll get this wrapped up rather rapidly in early June?

18.06.2019
Royal Ace Casino

Hi Jeff- -
Hang in there...I'm completing things for you. ;- )
Your next payment was sent off to our processor as guaranteed, Friday: 5/31 Paid $2500 + no Administration expenses for exchange #50219852. I would expect the assets will arrive at your account towards the finish of this week.

I'll return in a couple of days with news on your next withdrawal...

Tawni

18.06.2019
beatty.aglae

Thanks...can we get the following one to the processor this week soon? Am taking some time off June 24 and need to finish off that ledger the wire moves are going to. Will these last 3 be in my account before at that point so we'll be done??? Would you be able to please ensure we make that mark? That multi day hold up without any payments truly set things back...

22.06.2019
Royal Ace Casino

Hi Jeff- -
I think we'll likely make it simply under that limited window. I just talked with our Payments Supervisor and inquired as to whether we could crawl this through in time and I got the ok.

Your next withdrawal will be sent off, Wednesday and I'll have data Thursday about your last payment.

Have an extraordinary weekend,

Tawni

22.06.2019
beatty.aglae

Ok, a debt of gratitude is in order for hitting me up. Will be intriguing to see as there are 2 pending withdrawals still to be conveyed. On the off chance that one is being conveyed on Wednesday, June 12 I don't know how both will be paid by June 24 yet will be anticipating perceiving how it will occur. thanks!

26.06.2019
Royal Ace Casino

Hi Jeff- -
Very little of an update today, other than as I referenced in my last answer, your next withdrawal will be sent off to our processor, tomorrow.

I'll return in a couple of days with more news.

Tawni

26.06.2019
beatty.aglae

Frustrating to not see answers to my questions.

1. For what reason haven't I gotten the assets yet from the store that should have been made on June 7 to my ledger? (today is June 11)?

2. How are we going to get the last 2 withdrawal demands paid by June 24 when they have been sitting in RoyalAce as "pending" until the end of time? Will they be consolidated together at last when they go to processor together?

Please give answers and how about we get this ALL wrapped up.

thanks,

Jeff

30.06.2019
Royal Ace Casino

Hi Jeff- -
I don't have any thought what store you're talking about from June seventh. Please re-read my past answer from that date.

The withdrawal I was talking about was sent off to our processor on Wednesday, as guaranteed: 6/12 Paid $2500 + no Administration charges for exchange #50646262.

Your last withdrawal has just been endorsed and I anticipate that this should be sent to our processor, later today.

While I comprehend your disappointment, I trust you understand I've been doing everything I can to have things done as fast as workable for you.

I'll return in a couple of days with affirmation on the last withdrawal.

Tawni

30.06.2019
beatty.aglae

I was alluding to the one paid on 5/31 that you said I would get that earlier week. Got it June 11. All great on that. Presently looking out for the last 2 payments now! One for $2500 and one for $500 to wrap up!

03.07.2019
Royal Ace Casino

Hi Jeff- -
I'll check toward the beginning of the day for processor affirmations. I accept we're going to get you through in a last possible second. ;- )
Tawni

07.07.2019
beatty.aglae

Just see that the last 2 payments came through!
This can be closed...thank you Tawni and KoiSlots!

07.07.2019
KoiSlots

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.

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