Complaints
Rizk Casino - 32000 nok pull back from third May at present not in my financial balance
Hello!I have utilized this gambling club site for perhaps 1 year now and it has worked immaculate after I have confirmed and done all that I should, I was too cheerful about their quick pulls back that occasionally just took 1 day however frequently ...
RESOLVED Read moreZodiac Casino - Urged to store, withdrawal not paid
I played the spaces with Zodiac Club and maganaged to win £3,500. I went to pulled back my cash on 24th April 2019 and still have not gotten my cash regardless of giving every one of the 6 of the reports that Zodiac have gradually mentioned from me ...
RESOLVED Read moreBronze Casino - Postponed withdrawal with no data from gambling club
HelloThis is my first objection , I ought not utilize it before in various gambling clubs I made store 16/05/2019 and began playing in same day , extra has been bet . So I chose pull back 200E . 17.05 08:35 am I sent all reports for endorsement and g...
RESOLVED Read moreGunsbet Casino - Cashout issues
I have an endorsed money out of 1100€ from the date of 11 of may and still I lack my cash to my financial balance, I have contact bolster commonly and each opportunity they concoct distinctive story relies upon who you talk with. Furthermore, proce...
RESOLVED Read moreIVI Casino - Deferred €1,000 withdrawals
Hi,I played at ivi gambling club, there I saved with neteller and paysafe. In any case, last tuesday I Made a decent success and needed to withdrawl my funds.At first i have an email to check my neteller account (wich I comprehend kyc arrangement). S...
RESOLVED Read moreCasino Cruise - Postponed payment for close to 30 days
I won 600 on basic roulette utilizing money. I mentioned the withdrawal on the 27th, I had just presented every necessary record 23 days after the fact they have still not sent the assets, Whenever I get in touch with them they state its being handle...
RESOLVED Read morePokerStars Casino - Account checked however pull back pending for 20+ days
Despite my account being confirmed, my £793.83 withdrawal has been pending for more than 20 days now and I have gotten ZERO correspondence from pokerstars.This is unsatisfactory, there is no reason for this, and regardless of whether there was they ...
RESOLVED Read moreSpartan Slots Casino - Deferred $700 payment
I have mentioned withdrawal for as long as about fourteen days for USD700.First withdrawal came back to the account following 5 days, no email. Contact live talk, and being told it is under survey, and solicitation me to pull back once more. I have d...
RESOLVED Read more1xBet Casino - Postponing $4,000 payment and account check
I am confronting challenges with 1xbet gambling club from most recent 3 days, I won some measure of cash and I raised a withdrawal demand. I made an underlying store of 900 usd and I won 3100 dollars, I didn't utilize the reward sum, as I am an ordin...
RESOLVED Read moreMr Green Casino - Postponing account confirmation and €3,600 withdrawal
5 days back I made a withdrawal in Mr Green, first they hold up as far as possible and approaches me archives for check, I sent all what was inquired. Before I have made numerous fruitful withdrawals. They revealed to me vertification takes max 48h. ...
RESOLVED Read moreMegawins Casino - Payment of €6,500 postponed with no explanation
I play in this gambling club since over a half year and I store a ton there, I won one time 1200€ and they continue with my withdrawal inside 10 minutes, I won since 5 days around 6500€ and till now the witdrawals still pending.I contact the cele...
RESOLVED Read moreSlots of Vegas Casino - No payment and no data
I been holding up since Spring still no watch that continue giving me the go around they continue saying do stress your check ought to be there soon I requested to talk with a director they said no they a little while ago would raised on the fifteent...
RESOLVED Read moreRoyal Panda Casino - Won't let me pull back my own £20 store
I can't pull back my £20 store. I have given my driving permit, bank articulation, bank card and photograph of myself with my dtiving permit and still havent been confirmed to pull back my cash. I have not in any case made a wager I just made the st...
RESOLVED Read morePlanet 7 Casino - Postponed $1,400 payment
I pulled back $1400 on the 28th of April 2019 its still in pending stage! This is my subsequent time pulling back rewards and last time I needed to stand by nilly a half year to get it however thought I'd give the gambling club one more opportunity a...
RESOLVED Read moreBetzest Casino - After two months still not paying out my cash
Hello. I can not pull back assets from 03/12/2019 from www.betzest.com. I enrolled, won the principal store reward as per all the principles, enlisted my account. He put the whole sum won on the withdrawal, sat tight for a payment of 7 days, didn't p...
RESOLVED Read moreSlotsMillion Casino - Bombed withdrawal issue still not settled following 4 months
I joined at a gambling club I checked my character and bank detailsI kept at a gambling club with my own well deserved cash I at long last won after a huge number of dollars spent I mentioned a withdrawal The withdrawal was handled to my unique given...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.