SlotsMillion Casino - Bombed withdrawal issue still not settled following 4 months
User: zheidenreich, Disputed casino: SlotsMillion Casino, Status: RESOLVED, Amount: 300 $, Published: 27.05.2019
I joined at a gambling club
I checked my character and bank details
I kept at a gambling club with my own well deserved cash
I at long last won after a huge number of dollars spent
I mentioned a withdrawal
The withdrawal was handled to my unique given bank subtleties that were lamentably those of an old financial balance that I had since shut
I given new bank subtleties and was advised when the cash skiped back to there account they would advance it to my new ledger
I'm as yet holding up
It's been 4 months
How is this not a sensible grumbling when slotsmillion have done nothing to assist me with getting my payment or to research what happened to the money
Comments
27.05.2019
KoiSlots
Dear @zheidenreich,
Please make a point to refresh your objection as needs be and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Grievances Team.
27.05.2019
SlotsMillion Casino
Hi zheidenreich,
I am going to see this immediately and give you an update when possible.
Might you be able to please impart your username/email at SlotsMillion in a private message?
Thanks in advance,
Thomas - SlotsMillion.
27.05.2019
KoiSlots
Dear SlotsMillion Casino,
KoiSlots Grumblings Group might want to advise you that player's login subtleties could be found inside the warning email sent from our grievances system. Be that as it may, to abstain from losing time we have quite recently sent these physically as a private message.
27.05.2019
SlotsMillion Casino
Hey KoiSlots,
Thank you for sending the information over.
I by one way or another got a notice with respect to your remark to the client's protest at 14:35 and got the notice for the objection at 14:55.
Regards,
Thomas.
27.05.2019
KoiSlots
Dear SlotsMillion Casino,
Please let us know whether there's some report with respect to this case.
27.05.2019
zheidenreich
The measure of bombed withdrawal is 300$
03.06.2019
KoiSlots
This objection has been revived according to SlotsMillion Gambling club solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the question coming to an acceptable resolution.
03.06.2019
SlotsMillion Casino
Hi zheidenreich,
Might you be able to please let KoiSlots know whether they can close the objection or not?
Thank you in advance,
Thomas - SlotsMillion.
03.06.2019
KoiSlots
Dear @zheidenreich,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.
Thank you for your cooperation.
03.06.2019
zheidenreich
Yes we have chosen to sort it legitimately
So it tends to be viewed as settled for the time being
03.06.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.
12.07.2019
KoiSlots
This objection has been revived according to submitter's solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the contest coming to a good resolution.
14.07.2019
zheidenreich
KoiSlots you have given slotsmillion the tick of endorsement and dependent on that I decided to confide in slotsmillion and have kept a lot of cash there
had I realized that I would not get rewards when I at long last won , I would basically not have opened an account with slotsmillion in any case
I feel like they are letting down many individuals and it's not fair
17.07.2019
SlotsMillion Casino
Hi zheidenreich,
Subsequent to looking again into your case, I can see that your underlying payment made in January that returned to us was hate as needs be on the twelfth of June. We have mentioned the confirmation for that payment.
Note that our payment supplier has had some additional slownesses in June because of bank occasions in Canada, where it is located.
You may have seen that we are confronting issues with the payments toward your locale with our present supplier. We are, at this very moment, incorporating another answer for maintain a strategic distance from further postponements in the future.
Expectation the assets will arrive at your account very soon. Kindly let us know.
Regards,
Thomas - SlotsMillion.
20.07.2019
KoiSlots
Dear @zheidenreich,
Please let us know whether there's a report with respect to your continuous grievance. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.
21.07.2019
zheidenreich
This matter is still certainly NOT settled .
One more week has passed I'm despite everything hanging tight for an aggregate of 3 withdrawals.
The aggregate sum be owed is $2550
The most recent reaction I've gotten from slotsmillion celebrity bolster operator Felix was simply one more unclear reason expressing that there payment supplier must have a sack log of payments to process and they ought to get around to effectively preparing my money outs before the following week's over
I locate this ludicrous and accept slotsmillion know precisely what's happening
They haven't furnished me with verification of payment
They are causing me a lot of distress
22.07.2019
zheidenreich
Still realize cash got and they continue disclosing to me it ought to show up any day now
They've been stating it week after week
24.07.2019
SlotsMillion Casino
Hi zheidenreich,
Payments from early June are beginning showing up on the financial balance of our clients. For all withdrawals from late of June they will show up soon.
Best regards,
Olivier
25.07.2019
zheidenreich
Yeah and shouldn't something be said about the other two late withdrawals these have likewise not been paid
It's nearly been a month
29.07.2019
KoiSlots
This protest has been revived according to SlotsMillion Gambling club solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the debate coming to an agreeable resolution.
29.07.2019
zheidenreich
Still right now looking out for withdrawals that I made a month ago.
They mentioned nitty gritty bank proclamations to demonstrate I haven't got the cash yet
Just appears to be futile however I joyfully gave
I don't know how a cash move could take this long
03.08.2019
KoiSlots
This grumbling has been revived according to SlotsMillion Gambling club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to a good resolution.
03.08.2019
SlotsMillion Casino
Hi zheidenreich,
In the wake of researching inside, I can see you have gotten 1 of the 3 payments. The two residual payments have been sent with our new payment processor the 25th of July. In light of the inputs we got is working quite well. You ought to get the cash between 3-5 working day.
Have a flawless Saturday,
Olivier – SlotsMillion
07.08.2019
KoiSlots
Dear @zheidenreich,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.