Royal Panda Casino - Won't let me pull back my own £20 store
User: Muhammad Tremblay, Disputed casino: Royal Panda Casino, Status: RESOLVED, Amount: 20 £, Published: 28.05.2019
I can't pull back my £20 store. I have given my driving permit, bank articulation, bank card and photograph of myself with my dtiving permit and still havent been confirmed to pull back my cash. I have not in any case made a wager I just made the store at that point adjusted my perspective. I cannot comprehend why I have to much id when I havent even put down a wager with this cash. It is as long as a day among reaponses and I am exhausted of giving recognizable proof to myself
Comments
29.05.2019
Royal Panda Casino
Dear Muhammad Tremblay
Thank you for extra data just as for your progressing persistence and collaboration with our check group. We've reached you through email in regards to that. We comprehend your interests with respect to our check procedure and might want to apologize for any bother caused.
Generously note that as per statement 8.2 of our terms and conditions (https://www.royalpanda.com/terms/) we'd prefer to request that you turn over your store once before mentioning you withdrawal or acknowledge a 10% charge. This specific condition has been set up to take care of the costs we acquire for giving payments (payment entryways, organization, and so on)
Once this is done we'll gladly process your withdrawal.
on the off chance that you have any further inquiries in regards to your withdrawals, or whatever else, kindly don't stop for a second to connect with our client support – we're glad to help.
Kind regards,
Illustrious Panda
02.06.2019
KoiSlots
Dear @Muhammad Tremblay,
Please let us know whether there's a report with respect to your continuous objection. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut in like manner. Kindly remember that according to the AGCCS expressions giving updates in an opportune way is a must.
Thank you for your cooperation.