PokerStars Casino - Account checked however pull back pending for 20+ days
User: Rico, Disputed casino: PokerStars Casino, Status: RESOLVED, Amount: 793.83 £, Published: 29.05.2019
Despite my account being confirmed, my £793.83 withdrawal has been pending for more than 20 days now and I have gotten ZERO correspondence from pokerstars.
This is unsatisfactory, there is no reason for this, and regardless of whether there was they haven't mentioned to me what that is.
Please process my withdrawal at the earliest opportunity so we can proceed onward from this.
Comments
30.05.2019
PokerStars Casino
Dear Rico,
Please note that your withdrawal has now been endorsed and sent.
regards,
Pokerstars
30.05.2019
KoiSlots
Dear @Rico,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.