1xBet Casino - Postponing $4,000 payment and account check

I am confronting challenges with 1xbet gambling club from most recent 3 days, I won some measure of cash and I raised a withdrawal demand. I made an underlying store of 900 usd and I won 3100 dollars, I didn't utilize the reward sum, as I am an ordinary in betway and betin. From the outset they requested that I check my character by sending archives which I did and according to appended they give bogus vows to hold up under with them I have sent all the necessary reports they still havent confirmed . After that they are not permitting me to play any club game and not permitting to pull back anything and according to connected screen shot it gives me a message indicating 'withdrawal blocked'.

When I reached client care, they requested that I send letters to security office. I sent a few sends to security group to illuminate this issue, however from most recent three days I am not getting update from the group and no appropriate reaction is given from the group. I am truly baffled with this administration and looking for help by presenting a grumbling here.