IVI Casino - Deferred €1,000 withdrawals
User: ehauck, Disputed casino: IVI Casino, Status: RESOLVED, Amount: 1000 €, Published: 29.05.2019
Hi,
I played at ivi gambling club, there I saved with neteller and paysafe. In any case, last tuesday I Made a decent success and needed to withdrawl my funds.
At first i have an email to check my neteller account (wich I comprehend kyc arrangement). So I did, and they conformer that the archives i've send Where prepared and Okay.
After that I Made my withdrawl of multiple times €500,- so €1.000 in total.
They state all the withdrawls are prossesed inside 24 working hours. Withdrawls are prossesed somewhere in the range of 11am and 11pm. In any case, it's been 48 at this point, and everytime I contact the live talk I get the equivalent result;
I have sent your solicitation to the Money related Division, they will process your solicitation in the request for clients' line. Much obliged to you for getting, tolerance and waiting.
I'm truly have persistence yet I might want to know when my withdrawl would be prossesed.
I've perused on different grievances that they likewise experience the equivalent problems.
Besides the entirety of this, Ivi club is an extremely incredible and simple casino.
Comments
29.05.2019
ehauck
Complained has been settled, Thanks!
30.05.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.