Complaints
Mr Green Casino - Three weeks and still have not gotten my withdrawal
I've been attempting to get my 3500 dollars two days after my solicitation they at last chose to approach me for every one of my records which I at that point sent to them immediately which I got an email expressing my personality has been confirmed ...
RESOLVED Read moreSlotsMillion Casino - Withdrawals deferred for quite a long time
Hello,Withdraw delay! I composed a prior gleaming survey of Slotsmillion Gambling club and their pulling back procedure, and now I might want to withdraw it. I am presently standing by about one month for little pull back of $700 and two entire weeks...
RESOLVED Read moreFantasino Casino - Payment deferred for 3 weeks
I am being told since 21st of May that withdrawals have an issue and that I will get an email when the withdrawals are back on. So far nothing has been gotten and it's been all that could possibly be needed time for them to fix withdrawals. I've been...
RESOLVED Read moreMagical Spin Casino - Not paying me my rewards
So I saved to magicalspin.com on the twelfth of April, and won 4318€. Right off the bat I needed to contact the multiple times to try and take a few to get back some composure of anybody, and afterward they guaranteed that they will begin paying me...
RESOLVED Read moreSlots of Vegas Casino - Experiencing difficulty getting paid
I won $3182. On 1/21/19 mentioned $2350. On 2/1/19 $2350 endorsed on 4/4/19 cash was redeposited. Archives had been sent on 9/24/18. I did a visit on 4/29/19 to see whenI would be paid and was told it was redeposited on 4/4/19 on the grounds that my ...
RESOLVED Read moreSyndicate Casino - Issues with a €1,900 withdrawals, out of line account conclusion
I have opened an account at Syndicate Gambling club a week ago. I was fortunate and had a few rewards and made three withdrawal altogether. One to my Visa card and two to my Mastercard. The one with Visa was alright and the cash has been transfered t...
RESOLVED Read moreRaging Bull Casino - Not been paid out for withdrawals
Withdraw 3 x on seventh May 2019.Docs affirmed preceding 7 May1st withdrawal endorsed 07 May2nd withdrawal endorsed 22May3rd withdrawal affirmed 30 MayAlways told matter has been heightened on helpline a d talk line.Still nothing got. This is shockin...
RESOLVED Read moreEclipse Casino - Gigantically postponed confirmation just as payment
I pursued this gambling club 12 days prior and played through the betting prerequisite of the free equalization. They require a store for the withdrawal, so I kept 25$ and played it through and wound up with 100$ equalization. On 21.5.2019 I presente...
RESOLVED Read moreKaramba Casino - Consistent reasons not to process payment
Hi I made a withdrawal from karamba on Sunday of £350 and £600 to my skrill account.On Monday I reached them and they said that I made the withdrawal of £350 to skrill and £650 to my card. I clarified that is not the case and the two withdrawals ...
RESOLVED Read moreSilver Oak Casino - Heard only reasons with regards to my deferred payments
Made first withdrawal demand April 24th for $380. Finished recognizable proof procedure with hooyu on April 26th. It took various endeavors to give ID archives lastly got my account information refreshed on may 10th.On may fourteenth my withdrawal de...
RESOLVED Read moreUnique Casino - Not maintaining Dependable Gaming Strategy
Sent an email on the 18 May requesting that they close my account - no response to date. Carried on saving as this was the main gambling club where I was unable to set my own cutoff points or close/freeze my account so just club where I was as yet re...
RESOLVED Read moreSloto' Cash Casino - Bitcoin Store Not Credited
In the morning on May 21st, I made a $43 USD Bitcoin store to Sloto Money Gambling club. This was an effective exchange and the sum was charged from my e-wallet. Sloto Money was one of the absolute first gambling clubs I at any point played with and ...
RESOLVED Read moreSloty Casino - Postponed withdrawal, only reasons and no assistance
Tried to pull back £900 which said it would take 48hrs to process and no confirmation required, after 48hrs I go to talk to perceive any reason why it's no handled to be advised I expected to send documentation to be checked. Following 3 days of sen...
RESOLVED Read moreSloty Casino - Declining to pay my rewards guaranteeing 'normal check' for a quarter of a year
12th of January I stored 300 to sloty gambling club and won 7717€. They at that point requested that I check my account by heading off to a guaranteed notar, and getting a few records from that point. Now I previously began to get dubious about thi...
RESOLVED Read moreNetBet Casino - Postponing payment on checked account
I am keeping in touch with you to raise an issue about: NetBet Live CasinoThe issue that I have encountered was my account has been on favorable terms for near one year. I refreshed my bank card on the 23 May 2019 and afterward won £18 around the sa...
RESOLVED Read moreSlots.Lv Casino - Never got my payment
I never got my assets after Slots.lv affirmed demand. I reached them and they expressed that the exchange was endorsed. I realize it has been some time however I didn't have the foggiest idea where to go until I discovered this website.YOUR SLOTS.LV ...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.