Sloty Casino - Declining to pay my rewards guaranteeing 'normal check' for a quarter of a year
User: Rafael Pouros, Disputed casino: Sloty Casino, Status: RESOLVED, Amount: 5717 €, Published: 07.06.2019
12th of January I stored 300 to sloty gambling club and won 7717€. They at that point requested that I check my account by heading off to a guaranteed notar, and getting a few records from that point. Now I previously began to get dubious about this gambling club. I did all that they asked and proceeded to get my declarations from the notar and checked my account with them. They at that point continued to pay me 2000€ and I felt this is it and everything is finished.
After that, they have been perfoming a "standard check" for 3 months and saying that they will get in touch with me when it's set and the administration has affirmed my withdrawal. 3 months!! They despite everything are stating something very similar and I've been to their talk on numerous occasions.
This is especially beginning to feel like a trick and I don't have a clue what to do any longer. I despite everything have 5717€ stuck in their gambling club. Kindly help.
Comments
06.08.2019
KoiSlots
This protest has been revived according to Sloty Gambling club solicitation and KoiSlots Objections Group might want to give it one more help out the two gatherings required into the question coming to an acceptable resolution.
06.08.2019
Sloty Casino
Dear Rafael Pouros,
Thank you for setting aside the effort to contact us.
I have checked your account and can see that the entirety of your withdrawals have been paid according to our withdrawal arrangement. Expressions of remorse about the postponement in the check procedure - this is because of exacting guidelines we have to follow to.
I am happy everything has been settled and on the off chance that you need help with future please consistently don't hesitate to PM me :)
06.08.2019
KoiSlots
Dear @Rafael Pouros,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut appropriately. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.