Silver Oak Casino - Heard only reasons with regards to my deferred payments
User: Jewell, Disputed casino: Silver Oak Casino, Status: RESOLVED, Amount: 1601 $, Published: 08.06.2019
Made first withdrawal demand April 24th for $380. Finished recognizable proof procedure with hooyu on April 26th. It took various endeavors to give ID archives lastly got my account information refreshed on may 10th.
On may fourteenth my withdrawal demand was endorsed for $212.00. On may fifth I made a withdrawal demand for $1500. This was affirmed may 27th for $1300 something. I comprehend they process payments independently yet from that point forward I have had various discussions with help . It sez 7 to 10 business days to send payments to outsider payments processor. It's been well past
On may 21 23 29 and June fourth I had discussions with help and I have email duplicates of transcripts. In all cases they showed withdrawal solicitation will be raised to fund. The last one today demonstrated first withdrawal has not yet been sent to outsider processor however no reasons given
I had sent follow up messages to their account zone yet never recd a reply.
As I have a virtual bank which utilizes outsiders to process wire moves which isn't allowed by silveroak gambling club I should get my rewards by means of check.
I was told on various events that I would get email with FedEx following number so I can screen check process and got nothing.
What is the status of my first withdrawal solicitation of $212.00 which was affirmed may fourteenth and second withdrawal demand endorsed may 27th of around 1300
When would i be able to hope to see these checks
Comments
12.06.2019
Silver Oak Casino
Hi Randall- -
I'm upset for the challenges you've been encountering with this.
First, I should tell you that we've been having major issues with our check processor. Accordingly, we've been moving players from checks to wires. For your situation, in any case, we would not have the option to do this as you don't have an account with a physical foundation. Further, regardless of whether we had the option to get checks gave at this moment, our processor would not give a check to you, realizing this was a virtual account.
This leaves us in somewhat of a dubious circumstance. On the off chance that conceivable, the most ideal route forward would be in the event that you had the option to open an account at a bigger financial foundation, in their branch.
Please let me know whether you can do this.
All the best,
Tawni
12.06.2019
Jewell
Twain
Kid a great many reasons.
I won't attempt to open an account at a block and engine bank. I have recd a check from another club like yours who could likewise not send wire move and I store the check with no issues.
On the off chance that your having issues with your 3 gathering processor, at that point get another one. Dont blame it so as not to pay out a client winnings.
Send my withdrawal demand $212 and second endorsed withdrawal of $1300 something to the processor so I can get my check. No more reasons
I'm additionally expecting an email with FedEx following number as guaranteed by your staff for observing
Thank you
16.06.2019
Silver Oak Casino
Hi Randall- -
Please comprehend this has been an extremely troublesome circumstance and not the slightest bit has this been a 'pardon not to pay rewards.' Had it been, would we have reached players to move their payment method?
Regardless, there is uplifting news in one or the other is we have made sure about another check processor. Your payment was sent off to the processor, Tuesday: 6/10 Paid $1561 + $40 Administration Expense for exchange's #98312985 ($212) & #98548640 ($1389). I would hope to have following on this towards the center of one week from now (potentially sooner).
When your following comes through, I'll be back with an update.
Tawni
16.06.2019
Jewell
Tawni
Acquittal my dread yet I have a chain of messages returning to April 24th when I made my first withdrawal which included slows down guarantees and absence of answers.
From what I was told by Annabelle of your client assistance zone it should take 3 to 10 business days for me to see the check and I ought to get getting an email from fund with FedEx following number. Your now disclosing to me you ought to have the following number this week.
It would show up things are pushing ahead and I plan to get my rewards in the following week or so.
17.06.2019
Jewell
Twani
I just recd a FedEx envelope which remembered a check for the measure of $1561.01 U.S.
In spite of the fact that I didn't get earlier notification with FedEx following number I did at long last get my rewards.
Thank you for your brief activity and really following through on your guarantee
Randall
17.06.2019
KoiSlots
Based on submitter's last post KoiSlots Protests Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.