Karamba Casino - Consistent reasons not to process payment

Hey All,

Got the money for out were paid effectively a couple of days back ( 31st of May), appears as though player neglected to refresh the thread

Best Regards,
Gives up Karamba !!

Dear @sveum,

Please make a point to refresh your issue in a convenient way and let the KoiSlots Grumblings Group know whether you got the payment. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your objection will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is a must.

Thank you for your cooperation.

Complaint has taking a surprising turn

On Thursday 30th a client care rep Anna and her supervisor arranged every one of my reports I was in live talk for 2 hours.

On 30th around evening time live visit let me know in certainty my archives were not acknowledged. The payments office was shut and I was advised to contact back toward the beginning of the day
On the morning of the friday 31st I addressed there live talk group who said I despite everything expected to gracefully an archive. I requested to address a chief and was advised there director is addressing the payments division and they comfirmed that they won't process the withdrawal without this archive. I requested that they check yesterday's talk as this has been arranged as of now and was told I was lying... I clarified my closest bank is longer than an hour away and the reaction I rceived was... That is your concern no withdrawal will be handled without a certain document.

So I spent just shy of £50 in taxi charges to get this report jump on live visit to be informed that its no longer needed

So karamba cost me £50 of my own cash getting an archive I didn't require regardless of me revealing to them this on various occasions.

Tried to make another cashout today and by and by being requested archives in relatation to an old card. In spite of this being settled the last time

Joke of a company

Dear sveum,

We are upset for the experience you depicted. Lamentably guideline cases are now and again precarious to fathom. If it's not too much trouble don't hesitate to get in touch with us through talk from 8.00 am till 1am

Best Regards
Karamba Team

This was nothing to so about regulation

Last Wednesday I reached use about my withdrawal somebody called Anna and her supervisor addressed the payments group and I went through two hours on live talk getting my archives approved.

The following day I went on visit and was told my reports were not affirmed and I needed to get a composed letter from my bank concerning a past card
I clarified Anna arranged this the earlier day - I was told I was lying

I inquired as to whether they could check my past talk with Anna to comfirm what I was stating is right - they wouldn't do so

I requested to address a trough I was informed that a chief called babs would email me in a couple of hours - after 5 minutes I got told that the director would never again be messaging me that they have addressed the payments group and I won't get my withdrawal until they get this letter

By and by I requested that utilization check past visit as the entirety of my records got endorsed the earlier day - I was told no they Weren't and no withdrawal would be prepared without this

I clarified that my closest bank is longer than an hour away and is too far to even think about taking my child with me - I was informed that is my concern and that no withdrawal will occur without this letter.

So I get a taxi to the bank to recover this letter and home which cost over £50

I at that point go on live visit and address stefan I clarify I have this letter he says I needn't bother with a letter as the entirety of my records were acknowledged yesterday. I clarified what a director and client care specialist disclosed to me today and he said they shouldn't have said that as its mistaken.
I at that point address anna soon thereafter who likewise reveals to me I needn't bother with tat report.
So this is nothing to do with guideline this is to so with poor client assistance and the board. I had to pay £50 in taxi admissions to get a record they didn't require regardless of me previously letting them know this.

I submitted a question and just result was they prohibited me from any future rewards 😂
I requested a duplicate of every one of my exchanges from that timespan and they made me demand a sar that was more than about fourteen days back I despite everything have not get them.
Likewise note that karamba hold up until the last moment to react to your complaint

Dear sveum,

For any issue not identified with your money out (, for example, rewards ) we welcome you to contact our client service by chat.

Regards
Karamba Team

This has nothing to do with rewards I don't know were you got that from.

This has to do with my last money out in which mistaken data brought about me going through cash due to karamba erroneous requests
Concerning reaching live help I have done that yet they are sad as u can peruse above
Additionally I mentioned all my talk logs so I can post them here following seven days they find lly messaged me them however as opposed to giving me them all they just gave me one visit log.

Dear @sveum,

Please make a point to refresh your issue in a convenient way and let the KoiSlots Grumblings Group know whether you got the payment.

KoiSlots Objections Group could comprehend player's dissatisfaction and disillusionment of being left to hang tight for a considerable length of time or days from the previously mentioned club brand before they audit and check the account, we might want to remind player that every single online gambling club has the selective option to decide and apply its own confirmation strategy and methodology relying upon the prerequisites set inside their permitting understanding. Lamentably, KoiSlots Objections Group can't impact such confirmation arrangement in any capacity. We suggest looking for additional assistance before the administrative body of the Karamaba Gambling club.

Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is a must.

Thank you for your cooperation.