Sloty Casino - Postponed withdrawal, only reasons and no assistance
User: vbayer, Disputed casino: Sloty Casino, Status: RESOLVED, Amount: 900 £, Published: 07.06.2019
Tried to pull back £900 which said it would take 48hrs to process and no confirmation required, after 48hrs I go to talk to perceive any reason why it's no handled to be advised I expected to send documentation to be checked. Following 3 days of sending distinctive documentation, bouncing however circles and holding up I at long last arrive at where they concur they have all the reports they need yet they at that point take 3 days to confirm the last record, when my account was at long last completely checked they said my withdrawal would be prepared again inside the following 48hrs. So it's presently been well over 48hrs its still not prepared, they are currently saying they didn't confirm my archives until today so I've sent them evidence it was totally checked on Thursday and they've presently changed there story to another reason about me being dependent upon an arbitrary security check.
I've likewise messaged a protest to Sloty direct and got no reply.
This has been continuing for more than 10 days now and is appalling.
Comments
02.08.2019
KoiSlots
This grumbling has been revived according to Sloty Gambling club solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to an acceptable resolution.
02.08.2019
Sloty Casino
Dear vbayer,
Thank you for setting aside the effort to get in touch.
I have checked your account now and can see that your withdrawal was at that point paid :) Statements of regret for the deferral - this was simply while your account was being confirmed with the right documentation.
On the off chance that you need any further help please let me know and well done on your win!
02.08.2019
KoiSlots
Dear @vbayer,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.
Thank you for your cooperation.