Complaints

Playamo Casino - Would not pay 22k in rewards and shut my account under bogus charges

i as of late joined the playamo club as I done a touch of research on online gambling clubs and they looked trustworthy.so the day I went along with I kept $50 and another $50 and played live gambling club games, first the enormous wheel the roulette...

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22bet Casino - Utilizing ludicrous slowing down strategies with regards to payments

I have 2 grumblings against 22Bet gambling club. I have duplicated you on all correspondence with 22BET yet up 'til now you have not responded1. I made 3 stores with my Mastercard and won a littler entirety (5000 Swe kr). I mentioned a withdrawal whi...

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22bet Casino - Refusal to process withdrawal

I have been attempting to pull back my assets which I have turned over properly and played out various check errands on different occasions. Each time I get a declined withdrawal it appears the online advisors will either arbitrarily instruct me to d...

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22bet Casino - Withdrawal unjustifiably declined

The seventh september I did a pull back for 900 euro. They sent me that they required reports on my passpo­rt+­uti­lit­ybi­ll+­cre­ditcard obviously in seperate messages so when one of these Archives where done after 7-8 sends they requested m...

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Playamo Casino - Declining to pay $2,200

Hi, Toward the finish of August I saved $200 ($50 + $150) and played live blackjack and earned a sum of $2,200 inside 2 days. I attempted to confirm on numerous occasions, with no karma - there was constantly a reason. Toward the end when every one o...

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22bet Casino - Withdrawal of €1000 endorsed yet no data or answers a short time later

Hello, I made my first withdrawal 3 days back on Sunday 2 pm with 1000 eu , after 5 min it was affirmed yet following 3 days despite everything says anticipating for affirmation from administrator which is fine.. yet, it tends to be genuine that does...

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Wild Tornado Casino - Nation limited yet let me register and store multiple times - Would not discou...

I found the gambling club on the web and preferred the welcome bundle, so I went to the webpage and joined (utilizing the entirety of my legitmate data, including the nation I live in and place of residence). For the most part if a nation is blocked ...

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22bet Casino - Inconveniences pulling back assets

After pulling back my rewards (€250 and €183) around 9 financial days prior I got some other time an email from the 'support' from 22bet that I have to send some other time my adress affirmations. I went to live talk, support yet the assistance i...

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22bet Casino - Withdrawal of €2,000 apparently handled however never got

Hello, I made withdrawal of 2000€ to my MasterCard in 28.06.2018. Withdrawal was finished 07.06.2018, they state its paid yet I haven't get cash on my ledger. I approached support for help. They advised me to send my bank articulation, I send it. P...

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Winner Million Casino - Won't discount cash and shut my account

I opened an account here subsequent to perusing the t&cs I'm a uk occupant. The main limitation in the terms and conditions on uk players was playing the net Ent games. I needed to play microgaming - I attempted to make a store it gave no indicat...

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b-Bets Casino - Postponement in payments

Hi. My account was closed down because of enactment in Australia which I dont have no issue with. Before it being closed down I made a withdrawal for 1900 euro. After it was closed down their client assistance educated me that I had 310 euro left in ...

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b-Bets Casino - Withdrawals pending for more than 3 months now

Hello, I played at B-Wagers in walk the nineteenth. Since this time, I'm hanging tight for my rewards. After just about 3 months I got 2500€ of 6800€. I know the T&C for the withdrawals and I am completely checked with no issue. B-Wagers neve...

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Winner Million Casino - Deferred Withdrawal Since October

Hi, I utilized WinnerMillion a year ago and kept GBP500 and afterward pulled back GBP300. Since October this has appeared as prepared however hasn't really been finished. After various calls and messages it still hasnt been finished. Presently I am b...

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VegasCasino.io - Will not respect self-avoidance demand

Hello - On 11/20 I reached online talk and mentioned that my account be forever shut because of me having a betting issue. I was coordinated to email client care with my solicitation. I quickly sent an email mentioning conclusion and self rejection d...

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Playamo Casino - Unjustified reallocation of real rewards

Dear KoiSlots Team,i as of late enlisted at Playamo Club and made a couple of stores with aggregate sum of 430€. The primary stores I lost however with the last one began my fortunate time .I played European Roulette. I had leisure time over the mo...

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Playamo Casino - Disregarded affirmed Misfortune cutoff and let me lose every one of my rewards

On Saturday fourteenth May I completed the process of betting meeting with 10243eu on my account. After that I've set daily(24h) misfortune limit 1000eu and week by week misfortune limit 2000eu. Day after, on Sunday fifteenth I begin playing feeling ...

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You are one step away from submitting your complaint

Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.

Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.

Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.