Complaints
Winward Casino - Declined payout, no email, no reasons
My $1,050 payout is postponed for more than 5 days.Without any email and reason, the payout demand has been declined and switched back to my account. Having a live talk and recently educated that audit been directed, no additional data available.I ha...
RESOLVED Read more7Reels Casino - A month despite everything haven't been paid my $4,000
After finishing my betting necessities and sending unlimited reports I have been consistently deferred in my pending $4,000 computer aided design withdrawal demand for longer than a month at this point. A great many reports, all that they have reques...
RESOLVED Read morePlanet 7 Casino - Submitted withdrawal demand on 4/8/19 with no reaction
I presented a withdrawal demand for $308.31 on 4/8/19 and have not gotten a reaction. I have connected with client care through visit and email and have likewise submitted records with no reaction from anybody. The site states endorsement takes 5-7 d...
RESOLVED Read moreDafabet Casino - Account Bolted & Withdrawal denied
Hello, this is Julian.I made my account at dafabet in 01/19. I played a ton of gambling club games. My account is totally verfied and I made a few withdrawals. Then my account went up and my parity was 122.038,00€ when dafebet the entirety of the u...
RESOLVED Read morePlanet 7 Casino - Payout postponed for quite a long time
I have been attempting to get my payout from planet 7 since 2/22. I needed to transform it to two separate payouts of 750 on 3/2 since they were not reacting to my withdrawal. I have had at least 30 visits with them and I get an alternate story each ...
RESOLVED Read morePlayGrand Casino - Been requested archives that I've sent multiple times over, accepting copy messag...
I made a withdrawal of 2000 Canadian In February am as yet accepting similar messages requesting archives . I have sent 're reports I was requested. What's more, got an email expressing they weren't sufficiently clear and need the quick code. Well th...
RESOLVED Read moreSlots of Vegas Casino - Payout not got
I had presented a pull back of $400 on coordinate twentieth and still haven't got my rewards. I have reached client assistance a few times and they continue disclosing to me that they have raised it and to hold up 48 hours. Following 48 hours I get i...
RESOLVED Read moreMalinaCasino - Incredibly moderate payment
I made a few store with my cards. One is Maestro, and one is Mastercard. I won 170.000 HUF (around 600 USD) and I needed to pull back. My choosed technique was bank move. They dismissed them, since I didnt utilize this technique to store. Is it genui...
RESOLVED Read moreDunder Casino - Unfit to finish check and pull back rewards
On 25/04/19 at 04:06 I made a solicitation to pull back £2701.55I was messaged and requested to finish ID check. I quickly transferred a duplicate of my visa and a service bill. Soon after this I was solicited to transfer a duplicate from the front ...
RESOLVED Read moreSvenbet Casino - No withdrawal following a month
Hello, I have paid in 250€ without utilizing a reward on the 24th of Spring and win another 250€ around the same time. After one day I need to pay out the 500€. You dismissed the withdrawal and gave me just the 250€ back that I paid in. Prese...
RESOLVED Read moreClub Player Casino - Withdrawal of $100 being totally overlooked
I've been attempting to get my $110 from Club Player for months.I began the mission November 8, 2018 to be accurate. I've done given my data to them again and again as though they have amnesia! I realize the sum got endorsed. So whats the issue? I've...
RESOLVED Read moreGrand Fortune Casino - Over postponed payments
I have four pending payments - pending since 17/3 . on 17/3-$2498, on 18/3-2500, 21/3-2500. 8/4-2000. Just initial one is endorsed from that point forward on 18/4. following a month alleged after updates on talk. As yet holding back to send to me. th...
RESOLVED Read moreBitStarz Casino - Can't get my rewards
I as of late joined and made a few stores utilizing my charge cards totalling practically 1200$. I played and mentioned to pull back 900. Be that as it may, they wont take care of me to my Mastercard and just are giving me the instadebit and ecopayz ...
REJECTED Read moreRuby Slots Casino - Deferred $600 payment
I mentioned a withdrawal of $600 on 2/19/2019. I was told it was being prepared. Next time I checked my equalization they had returned the $600 in my account on the web. This happened once more.One rep said I played the $600 another said it was pendi...
RESOLVED Read moreWunderino Casino - Check and payment deferred once more
Hi there,Again Wunderino is attempting to mess about and postpone the verification-process.My Account was at that point confirmed yet the payout technique changed from that point forward (Paypal) and they need another confirmation for Banktra...
RESOLVED Read moreGunsbet Casino - Rewards Appropriated & Account Shut Without Legitimate Support
HelloI as of late joined to this gambling club and made a store from my financial balance. I won around $1000 then request a withdrawal. I presented my ID, my charge card, a service bill. At that point I get an email saying they needed a depiction of...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.