Complaints
Planet 7 Casino - Need assistance gathering $1,250
I need help gathering $1250 from Planet 7. The first win was for $7500 on August 22, 2018. Following quite a while of pausing, I was eager to get the accompanying payments in an auspicious way. 1/08 $23411/14 $24552/11 $1205Then the last payment didn...
RESOLVED Read moreEmuCasino - Duping players out of their rewards
Was playing blackjack live and the seller pulls out the cards 2-3-8-3-8 which ought to have made the vendor bust however rather the seller didn't filter the fourth card the *3* right or deliberately thus when the vendor checked the following card *8*...
RESOLVED Read moreStakes Casino - Long payment delay
Hi,On May first I made a store, got a reward and won some cash, approx 800 euro dollars.On May third I got an email cited "my account was effectively checked ".I have messaged them as of late and reacted (May 7) guaranteeing exchange process is 2-3 b...
RESOLVED Read moreMagical Spin Casino - Payment deferred longer than a month
I stored 200€ on Mysterious Turn club on 21/3/2019 and took reward of which betting necessity I finished in a similar night. Directly after the betting I caused an underlying to pull back solicitation of 2138,70.On 4/4/2019 I got 750€, however th...
RESOLVED Read moreSlots of Vegas Casino - Slow on withdrawals
I have been getting only the gone around from these individuals since Jan.2019. First it took 7x's of my presenting my administrative work for withdrawals. They at last affirmed the structures were acknowledged back in Walk 2019. I have a few pending...
RESOLVED Read moreRuby Slots Casino - Not having a ton of fun from betting!
Ruby spaces owes me 4614.56 with affirmed withdrawal for 2114.56 and 2500 dated back from Walk 18 and Walk 22 . This has been a fatigue and removing the fun of betting . I was alright when I lost my cash yet when I win don't give us hard time battlin...
RESOLVED Read moreRaging Bull Casino - Owed Over $1,699 Since Last Walk
I've been a celebrity client on favorable terms for more than 2 years, with all records set up. Back in Spring I won and submitted 2 withdrawals. One for $499, the other for $1400. Once ($1400) keeps on sitting in "PENDING" status since Spring eleven...
RESOLVED Read moreRaging Bull Casino - Finished confirmation, finished betting and now incapable to enter my account
Dear KoiSlots!First of all thank you for serving to verificate my account. This issue has comprehended. Yet, at that point what is going with this site... this is so crazy. I made my check total. They composed an email that my account is full verific...
RESOLVED Read morePlanet 7 Casino - Non payment and postponement of payment
I have stood by long enough since Walk 2, 2019 for two withdrawals and none has been paid. 1) 03/2/19 ID# 10237899 $250.00 dollars, wire move ( 9:52pm )2) 03/11/19 ID# 10298340 $350.00 dollars, wire move ( 1:25am )TOTAL Sum : $600.00I have addressed ...
RESOLVED Read more24Bettle Casino - Not preparing my payment demand
April 29, I passed the full check. the club doesn't process my payment demand. as indicated by their guidelines, it takes 48 hours.Help settle this with them.Also, on your site in the audit it is composed that they have a Neteller yield however they ...
RESOLVED Read more1xBet Casino - Postponing check and payment
I am confronting challenges with 1xbet gambling club from most recent 3 days, I won some measure of cash and I raised a withdrawal demand. From the start they requested that I confirm my personality by sending archives and neteller confirmation by se...
RESOLVED Read moreCasino Extra - Handled payment however not got at this point
Payment ID: 3214388 got prepared 4/26/2019 at 10:30:34 AM and I haven't gotten the cash on my Mastercard, which is the technique I used to get the funds.I previously went however the check procedure and the payment went from pending to processed.Any ...
RESOLVED Read moreNovibet Casino - Slowing down on a £105 withdrawal
Hi I stored £30 and another £60 on the sixth April 2019. At that point won £105 on the sixth April I pulled back this cash I at that point needed to verify myself so I sent the records through: international IDs, verification of address and confir...
RESOLVED Read morePlanet 7 Casino - Payment delay
I mentioned withdrawal of my rewards of $1502.55 on April 21, 2019. I sent every one of my archives which were checked on May 1, 2019. Planet 7 continues offering scripted responses on talk line that the withdrawal will be forms soon. Each 5ime I ask...
RESOLVED Read moreKahuna Casino - Deferred payment of withdrawal
I mentioned a withdrawal of $4000 on the fourteenth April. On the sixteenth April I got an email from the gambling club director exhorting me that as a celebrity client I would get expanded withdrawal restrains and sped up withdrawals. On the ninetee...
RESOLVED Read morePlanet 7 Casino - Deferred bitcoin withdrawal
I mentioned a bitcoin pull back in the measure of $600 on April 12. I sent my docs back in the fall with an amazingly baffling sit tight for my with drawl, I have been attempting to contact somebody who can affirm that every one of my docs are still ...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.