Complaints
MaChance Casino - Deferred desk work check and payment
Goodafternoon,I am experiencing difficulties with the time it takes till my archives are verified.Multiple times have I had reached the client support.It is about a payment of 1030 euro.Everytime I ask when my reports will be confirmed they think of ...
RESOLVED Read moreSlots of Vegas Casino - Deferred payments more than month
Hi - I reuqested 2500$ and confirmed records yet dropped and sent cash back to my account and I mentioned withdrawal again it is as yet pending and it is in this procedure forward and backward from all the more then a month. If it's not too much trou...
RESOLVED Read more1ACasino - Withdrawal still not paid out
I began playing at 1acasino in May. They give great rewards on each store, I like that. I before long won 450 Euros, and requested a withdrawal in the wake of completing the reward. The check procedure was truly quick, I got my cash following 2-3 day...
RESOLVED Read moreNovibet Casino - Exploring my account for 25 days after 64k win
I am keeping in touch with you to raise an objection about: Novibet I opened a Novibet account on the ninth May and hit a success 64k win which was completely bet, I was permitted to pull back 8k which cleared into my financial balance no issues. At ...
RESOLVED Read moreRuby Slots Casino - Not getting my withdrawals
Total due: $2450.00I have one endorsed payment of $1350 that was affirmed on 6/6 and one pending withdrawal of $1100.00 dated 6/4/19. As ordinary, it took a long time for them to get my desk work together, however I have gotten one little store from ...
RESOLVED Read moreRoyal Ace Casino - Deferred $1,600 Payment
Submitted a withdrawal on 5/9/2019 for $2000 ($1600 after reward expelled), finished check on 5/15/2019, and withdrawal was affirmed on 5/17/2019. Visit specialists have over and over expressed it would be a couple of more days. No one ever picks up ...
RESOLVED Read moreSlots of Vegas Casino - Incapable to make things directly for players with regards to payments
Slots of Vegas owes me 2 affirmed withdrawal in the measure of 2237 and 1711 aggregate of 3948. I'm asking KoiSlots coz they are the main ones that could help . Tawni is the best individual to help . I m opening this protest for tawni to take a shot ...
RESOLVED Read moreLincoln Casino - Won't acknowledge my substantial ID and won't give me a motivation behind why
I won $1,600 playing at Lincoln Gambling club and endeavored to pull back my rewards. The club previously mentioned my drivers permit & verification of address so as to pull back. I submitted all that they mentioned. First email once more from Li...
RESOLVED Read moreBet It All Casino - Expelled all assets after reward termination, presently declining to discount my...
Hi,On 4 June 2019, I joined with Wager Everything gambling club and kept $100 to get a reward of $50 and 100 free twists. I played my free twists and was playing space games over two or three days and was making the most of my time at this gambling c...
RESOLVED Read morePrism Casino - Unfit to get refreshes on my payouts status
on june 6 I mentioned a payout for 750 and 200 since they said its my firstime liquidating out they offered an express payout in which because of their site dark backround I cannot see the what are they asking in the structure unmistakably so I simpl...
RESOLVED Read moreBronze Casino - Unpaid winning
Hi. I have been utilizing Bronze gambling club. At the point when I attempted to pull back my rewards, I was informed that I expected to send archives for check, which I done and was informed that everything is alright. I have now held up 7days and t...
RESOLVED Read moreCasino Sieger - Payout of €900 deferred once more
Hello.My account is confirmed and I have made withdrawal previously. My payout was affirmed 17.06, yet nothing got till today 24.06.At first I hung tight endorsement for 5 days with no reason.Also I have just been in this circumstance with this club....
RESOLVED Read morePlayamo Casino - Slowing down on a 0.007 BTC payment
June 16, 2019 01:13, I do a cashout from Playamo and following a couple of moments I visit with their help to handled it so I can make a withrawal. The help disclosed to me that my solicitation is now sent to monetary division so I quietly stand by o...
RESOLVED Read moreNovibet Casino - Account bolted and no information for well longer than seven days at this point
My account with Novibet is blocked, I can't sign in, and can't get any data from the live visit administration. It has clearly been given to the security group with no clarification. I have hung tight longer than seven days at this point for a clarif...
REJECTED Read moreGuts Casino - Slowing down confirmation and €5,200 withdrawal
I enlisted to this online gambling club and chose to check out it seeing incredible audits here. I had my clench hand withdrawal and everything was alright, my account was confirmed and everything was alright so they payed me out. After that I played...
REJECTED Read moreTangiers Casino - Confirmation and withdrawal issues
I have presented my charge card subtleties multiple times. Twice yesterday and once three weeks back. A document transfer office is utilized. The previous evening my account was appearing as confirmation affirmed. I did a withdrawal today and it was ...
REJECTED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.