Ruby Slots Casino - Not getting my withdrawals

User: Eudora, Disputed casino: Ruby Slots Casino, Status: RESOLVED, Amount: 3836 $, Published: 30.06.2019

Total due: $2450.00

I have one endorsed payment of $1350 that was affirmed on 6/6 and one pending withdrawal of $1100.00 dated 6/4/19. As ordinary, it took a long time for them to get my desk work together, however I have gotten one little store from this gambling club so I realize they have all that they need. At the point when I reached them yesterday, the talk rep didn't make reference to the endorsed one of $1350 in limbo land. She just referenced the little one recently stored and gave me no reaction the missing store. I might want a status on the exchange that was endorsed n 6/6 of $1350 and might want my pending withdrawal of $1100.00 dated 6/4 to be prepared through.

Comments

04.07.2019
Ruby Slots Casino

Hi Peggy- -
I am sorry for the troubles you've been having with this and I'm glad to help have this settled for you.

I'm not in the workplace until later today- - when I get in, I'll take a gander at your account and return with answers.

Tawni

04.07.2019
Eudora

I would welcome you hitting me up today. You've done this in the past to restart the clock and never trouble reacting until the 96 hours is up. I've seen it finished with others on here as well. That is totally Uncalled for and Amateurish! I would value a reaction TODAY as your email Explicitly expressed you would react TODAY!

04.07.2019
Eudora

I apologize for the discourteous comment, anyway managing these gambling clubs has demonstrated only a bad dream! I realize you are toward the back and lamentably leaves you open to the managing the poor client care got. You were sufficiently caring to help with my issues with SOV, so I'm confident you will help here also.
Once more, I have a withdrawal that was endorsed on 6/6 and another that is as yet pending from 6/4. Both are past the general rules. Give you can give a status asap that would be great!

08.07.2019
KoiSlots

Dear Ruby Openings Casino,

Please let us know whether there's some report with respect to this case.

12.07.2019
Ruby Slots Casino

Hi Peggy- -
I understand you are disappointed, yet please comprehend I have an inconceivably full plate. I do my absolute best to deal with every single grievance as fast as I can. As a result of the termination clock at KoiSlots, I must choose the option to organize players dependent on the quantity of hours remaining.

Please recollect - I dealt with your issue last time and I'm surely glad to do as such, indeed. I care about each complaint...it is never my goal to slow down/postpone anybody, whatsoever.

I've just had your first withdrawals sent off to our processor: 6/25 Paid $1796 + no Administration Charge for exchanges #72660965 and #73898395. I need to be splendidly forthright with you- - our processor has an immense accumulation and as of now payments are a piece more slow to arrive at player's accounts. With banking occasions this week, I'm trusting your assets will arrive at your account right on time next week.

I've placed in the solicitation for your next payment to be given - when I have affirmation this has been arranged, I'll be back with another update.

Tawni

12.07.2019
Eudora

You "dealt with me last time?" This is your Activity and I'm truly sure You gather a check each week for carrying out your responsibility! Since you were sufficiently benevolent to call attention to that you have helped last time, I ought to likely note that I gave you an Incredible 5 star survey (in the wake of being requested for one) after you helped and explicitly referenced you by name.

Now to the extent YOUR Activity goes, don't come on here and glaringly untruth and state you're going to return to individuals that day just to overlook them again until the clock comes up )almost 4 days after the fact) We have gone through OUR well deserved cash at these gambling clubs and ought NOT be pushed off with falsehoods and go around. That is actually why individuals take as much time as is needed to come here!.

You didn't do anything with this one, so kindly don't assume acknowledgment like you have.. You said you pushed it along. NO, you didn't. You didn't do anything with it. I Settled all alone and was revealed to it was sent on 6/25 6:20:53 .A.M. I previously had my answer 3 days prior in light of the fact that you were unable to be tried to return and answer as YOU guaranteed. They were holding it since it was a check and not a wire transfer....

Once more, this is your activity. "Your unfathomably full plate" isn't my concern nor does it give you the option to lie, mislead and push individuals off. In the event that you can't deal with it, maybe this isn't the profession for you!

15.07.2019
Ruby Slots Casino

Hi Peggy- -
It's disillusioning that you barely care about me.
I've not misled you...I don't trick people...and I've been taking care of this activity about ten years, presently. I'm certain the a great many players I've aided would state I've done very well.

I had the option to have your last payments sent to our processor, Thursday: 7/4 Paid $2040 + no Administration Charge exchanges #75577424 & #75577486. Yes...I had this taken consideration of...not somebody else.

I've likewise seen you have withdrawals at Spaces of Vegas. I will watch your account to ensure these withdrawals are arranged as they ought to be, be that as it may, I won't update you inside this grievance. This grievance is exclusively for Ruby Spaces and I don't blend objections from various casinos.

I won't be in the workplace until Tuesday, so it is likely the clock will slow down on this.

Tawni

16.07.2019
Eudora

Tawni,
It has nothing to do with intuition "little of you". It's tied in with setting the desires and following through..

I wrote a comment about you not hitting me up before, however you ought to likewise note I quickly returned and apologized, expressing gratitude toward you for your assistance the last time and clarifying my disappointment. You decided to remark on it in any case which is the reason I elaborated.

The final product to this is individuals are coming here on the grounds that they have gotten only the gone around from the gambling club. At the point when they come here to grumble, they get a similar go around.. On the off chance that you state you will accomplish something, do it...again it's finish. Last time you should send me an email. I never got it and needed to hold up an extra 4 days (96 hours) just to get an answer and the email. Your answer was that you thought you sent and it was in your draft box?!.. There have additionally been various occasions you have said you would get directly back to me, just to have the clock reset and it bringing about an additional 96 hours (4 days) for an answer. That is no better than what we get from the gambling clubs. I would much rather you be straightforward and state "Give me some an opportunity to investigate and I will hit you up" instead of YOU indicating a timeframe and not following through.

In conclusion, as I referenced before individuals put their well deserved cash into these club's possibly to get the all out go around when it was the ideal opportunity for payouts....I needed to send my doc's in 6 x's (also various messages, talks and brings ) over a course of 4 months before I at any point got a penny! I for one (and I'm certain numerous others on here too) have that ear set apart for something uncommon.. I have a multi year old child who was harmed in Afghanistan. He has since been Respectably Released from the Military and is attempting his to recover his life on track....which is no little accomplishment. MY rewards have been going straightforwardly to him to help with that. I'm very sure In the event that it were you and your kid , you would be incredibly disappointed too.

I value you keeping on my withdrawals with both Ruby and Openings of Vegas. I despite everything have not gotten the $1796 that was sent on 6/25. Or on the other hand the $2020 from 7/4. I will give you an update if and when I do.

19.07.2019
Eudora

It is currently July nineteenth I Despite everything have not gotten ANY of these payments! Completely strange! It has been well more than about fourteen days since 6/25. Why not follow your own rules for a change? This is fake and thought about burglary. Taking people groups cash and giving the nothing consequently is taking! That is all! I don't get my assets soon, My following stage will be to contact the charge card organization for Fraud!

22.07.2019
Eudora

6/25 payment at last got About 3 weeks after the fact! As yet looking out for : 7/4 Paid $2040 + no Administration Charge exchanges #75577424 & #75577486.

25.07.2019
Ruby Slots Casino

Hi Peggy- -
I've checked the processor detail and I see the payment from the fourth was affirmed as finished on the tenth. I would expect you would have gotten this at this point. Would you be able to please confirm?

Much appreciated,

Tawni

25.07.2019
Ruby Slots Casino

Hi Peggy- -
My mistake...the wire was really affirmed as finished on the eleventh. All things considered, you ought to have gotten this at this point. It would be ideal if you confirm.

Tawni

25.07.2019
KoiSlots

Dear @Eudora,

Please make a point to refresh your issue in an opportune way and let the KoiSlots Protests Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your objection will be shut in like manner. If you don't mind remember that according to the AGCCS expressions giving updates in an auspicious way is a must.

Thank you for your cooperation.

25.07.2019
Eudora

HI Tawni,

The main store I got was on 7/12 for $1754.90 ($1796.00 less my bank charge). I was informed that was for 5/16 endorsement of $446.00 and $1350.00 affirmed on 6/5/19. I did simply check the account again and see nothing for the - 7/4 Paid $2040 + no Administration Expense exchanges #75577424 & #75577486. Would you be able to affirm the sum that is appearing as deposited?

27.07.2019
Eudora

Good Morning Tawni,

I simply got the 7/4 Paid $2040 + no Administration Charge exchanges #75577424 & #75577486.. So I think we are good to go with Ruby Slots.

I value your help.

I realize you said you would watch my SOV account too, yet not refreshing here. Should I open another protest for that so I can get updates?

Thank you,

27.07.2019
KoiSlots

Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.

We might likewise want to utilize the event and recommend to player to submit new grumbling against the other gambling club being referred to, on the off chance that something turns out badly with their extraordinary payments which were not part of the present grievance and originating from Ruby Spaces Casino.

Thank all of you for your cooperation.

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