Complaints
Bovada Casino - Deferred $417 Withdrawal
I'm as of now getting the go around at Bovada. I'm attempting to withdrawal a measly 417$ in the wake of storing 100$ with a 50$ reward. I bet well over 1000$ to open the reward and now my BTC withdrawal is in the 96th hour. I originally talked with ...
RESOLVED Read moreCasino Superlines - Postponed $1,300 Withdrawal
Dear KoiSlots,In the accompanying message I might want to report an issue in regards to Club Superlines.On Friday 21-06-2019 I did a store of a sum of 700,- and went to the blackjack table and made 1300,- of it.After that I succesfully did a pull bac...
RESOLVED Read moreRembrandt Casino - Withdrawal issues
Hello KoiSlots, possibly you can intervene once more. After Svenbet a week ago, I presently have issues with Rembrandt gambling club. Payment was made last Monday (100 hours back) and status is still new and I can drop it. Is around 248 euros. Again ...
RESOLVED Read morePlanet 7 Casino - Deferred $2,500 Payment
Submitted a withdrawal on 5/11/2019 for $2500, finished check on 5/14/2019, and withdrawal was endorsed on 6/4/2019. Talk operators have over and again expressed it would be a couple of more days. No one ever picks up the telephone and when I leave a...
RESOLVED Read moreCasino Joy - Postponed £1,700 Payment
Dear Ask Card shark I played the openings with Gambling club Bliss and won around £1,700. I went to pull back my cash and was requested check records. I gave all the records that was mentioned: Driving permit, Selfie, Address report, and payment rec...
RESOLVED Read moreCasino Moons - Account shut and pending $500 withdrawal still not got
I kept 500 nine days prior had a play around on the live gambling club and won a piece and afterward finished back at 500 so said I'd pull back, the previous three days iv been informing there online visit about what's taking such a long time as my s...
RESOLVED Read moreBovada Casino - Deferred $2,500 payment for seven days
so my companion educated me regarding bovada how incredible they are. So I chose to join and made my first store and got a reward. I began playing spaces and I got much increasingly energized when I began winning. I had the option to rollover the rew...
RESOLVED Read more24Bettle Casino - Deferred €33 Withdrawal
I made a withdrawal on 17. June 2019. Today, 24. June, after I am now checked, my withdrawal is as yet absent. The Talk Backing/Email support disclosed to me distinctive Data. The Status of my withdrawal is as yet not endorsed. Had a similar Issue on...
RESOLVED Read moreUnique Casino - Not regarding dependable gaming demand
Hi, I requested an uncertain conclusion because of issues of ludopathy in August 2018 which is shut. This month with no issue can be revived and play again and backsliding into betting. I could go into my account 400 €, the gambling club is uniquec...
RESOLVED Read moreBetsafe Casino - Withdrawal Payment to Financial balance Still Not Got
I am a KoiSlots part who depends on network criticism to figure out which online gambling clubs to play at. One of those was Betsafe Gambling club which had shimmering audits with quick payouts (2-5 business days for bank transfer).With a touch of ka...
RESOLVED Read more22bet Casino - Deferred withdrawal of £1,750
Hi.I'm getting amazingly concerned.I as of late joined to 22bet, for the underlying free game wager offer (I lost).I additionally appreciate live roulette (excessively a lot to be reasonable). I won some cash and am anticipating simply over £1700 in...
REJECTED Read morePokerStars Casino - Account is still briefly solidified
I enrolled an account in May. Stored cash won a piece. Changed out same strategy for procurement. At that point account was solidified. I had made 3 additional stores yet I cannot do anything with my account. I sent in all reports mentioned by Pokers...
UNRESOLVED Read moreUptown Aces Casino - Void payment disarray
I got an email offer which had a store reward and furthermore a coupon to utilize post the store bonus.i experienced the whole play-through gathering the maximum wager rules and saw the status changed to withdrawal for my cash. I at that point procee...
RESOLVED Read moreRizk Casino - Withdrawal acknowledged, yet never paid
On the 29/5 I made a withdrawal of 3.000,- NOK. The withdrawal was immediately affirmed and status changed to «approved». At that point the cash was expelled from my player account. Until this point, 18/6, I have not gotten the cash on my financial...
RESOLVED Read moreBovada Casino - Account bolted and $1,900 balance obstructed for two months
Long story short, Bovada won't pay me my cash ( 1,900 dollars). it has been almost 2 months of slowing down and consider backs that turn into dead end - having no other alternative I chose to post here. I initially sent authority documentation in on ...
RESOLVED Read moreBovada Casino - Withdrawal issue and incapacitated account
I have been a devoted client since 2012. I presented a solicitation for a withdrawl on 6/6/19 for $1950. They despite everything made them pending on 6/15/19. I dropped that withdrawal and mentioned another withdrawl for $9500 on 6/16/19. They at tha...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.