Complaints
Casollo Casino - Postpone payment and check
Hi,i send reports to this gambling club on eighth regal. still no answer. likewise their visit has never been internet during this timeframe. I have left messages to them there, and furthermore attempted to contact again by means of email. I get no a...
RESOLVED Read more22bet Casino - Gambling club deferring check and declines withdrawal
Hi,I began an account at 22bet a day or two ago, I store 300 euros with my bank card. After a couple of days I needed to withdrawal all the cash I won (around 1050 euros, including my 300 euros). I was advised to utilize same technique as store, howe...
RESOLVED Read moreCampeonbet Casino - Campeonbet Gambling club - Gambling club is lethargic
Hello,I won a measure of 4300 euro in the wake of losing 10.000 euro. I got handily checked. They paid 1000 per day which is fine just 1 of my payments I just get an email from campeonbet that my payment is paid.No cash thinking about my financial ba...
RESOLVED Read moreBabeCasino - Deferred payment by BC
Total quiet by this gambling club in regards to my withdrawal. By utilizing the inner message system and email I cannot get a response on why my withdrawal is taking such a long time. Im completely confirmed at this point they cannot catch up with th...
UNRESOLVED Read moreTangiers Casino - Not speaking the truth about my withdrawals
This mind boggling gambling club online ever. I made a withdrawal on the 24th of August and sat tight for the 5 organizations days for an endorsement. Also, hello at long last on the August 30th it got endorse. (So fulfilling) great the terrible news...
RESOLVED Read moreBronze Casino - Unpaid rewards
I have played at Bronze club for at some point now. Anyway with my latest withdrawal I am baffled with the administration I have had. I pulled back £500 on the sixteenth August, following 5 days every one of my records were effectively checked. From...
RESOLVED Read moreCloudbet Casino - Club don't closes account
Dear,At August 13 I requested to close my account to my celebrity director, he affirmed that he read my content and he even answered.August 24 I lost another 0.114 BTC as they didn't shut my account, as by today they despite everything didn't shut it...
RESOLVED Read more22bet Casino - Withdrawal issues
Hi! I truly would prefer not to compose here, on the grounds that I don't figure it ought to be required. Be that as it may, this is my last possibility since I have issues with this gambling club as I can't pull back my rewards. I have been playing ...
RESOLVED Read moreSpartan Slots Casino - Simple Spaces not paying
Hello : The Austere Spaces club is as yet not paying . Pull back 2.023 euros on the 21st and I was informed that I was handled in 5 days. Recently the 28th was as yet natural and they don't answer to any mail.I request helpgreetings and thanksI've be...
RESOLVED Read moreBronze Casino - Deferred payment and not full withdrawal reserves
Ask Card shark - This is past a joke now, as should be obvious in the Image, withdrawal date was 18/08/2019, we are presently on 29/08/2019 (Check you schedule) which is 9 business days and still no payment has been made, its not difficult to work ou...
RESOLVED Read morePlanet 7 Casino - Withdrawal affirmed however getting go around
Ugh, I've perused enough from individuals here to acknowledge how horrendous Planet 7 is with regards to paying out withdrawals. I made a withdrawal demand on 7/31/19 for $2,500. After an extensive check process, the withdrawal was affirmed on 8/9/19...
RESOLVED Read moreSlots Village Casino - Withdrawal Dropped and deliberately deferred
Please , I need assistance, I was misled by Town openings, they gave me 25 twists and I waggered them and I was advised to store atleast $10 earlier withdrawal , in the wake of saving $16 I was advised to send reports for confirmation, I sent my ID w...
RESOLVED Read moreCasollo Casino - Deferring payment
Hello, I have been attempting to get my cash for around multi week now.I caused a to pull back on 755 EUR.I was told the pull back should take 48 hours. Presently it's just about multi week and still no cash on my account.I have been attempting to co...
REJECTED Read morePlanet 7 Casino - $814 withdrawal endorsed 7/3 yet no payment
I won and mentioned a withdrawal on 5/29/19. They at last affirmed my administrative work and endorsed a withdrawal for $814 on 7/3/19. After rehashed demands for help, I despite everything have not gotten payment. I get an alternate evasion story ea...
RESOLVED Read moreSpela Casino - Rewards retained and no correspondence!
I pursued Spela in August. Kept £100 and took their 100% reward offer. Fortunately when completing the process of betting I got done with a parity of £1921.25.I put in for a withdrawal of my winnings.I promptly messaged in my reports alongside tran...
RESOLVED Read moreRedbet Casino - Slowing down on account check and €6,500 payments
Hello,Redbet Client assistance - Ticket 1176926 (this is the reference number of all my Email correspondence with Redbet)Email: < email expelled >Beforehand i'd prefer to take note of that my account was at that point completely confirmed and t...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.