Slots Village Casino - Withdrawal Dropped and deliberately deferred
User: cloyd.rodriguez, Disputed casino: Slots Village Casino, Status: RESOLVED, Amount: 100 $, Published: 10.09.2019
Please , I need assistance, I was misled by Town openings, they gave me 25 twists and I waggered them and I was advised to store atleast $10 earlier withdrawal , in the wake of saving $16 I was advised to send reports for confirmation, I sent my ID which was clear and 3 months bank proclamation that has my Physical location, I was told I was confirmed soon after sending them, I was advised to pull back, I made withdrawal demand, it was pending for like 5days(which was more than their suggested audit period) I checked my Account I found that they dropped the withdrawal, I asked their accounting division what was the explanation behind dropping, they revealed to me I needed to present the Ecopayz ID for me to get my cash, yet I entered it in during the withdrawal in any case, I took the screen capture of my ecopayz indicating my ecopayz accoung ID, I sent them, they disclosed to me my withdrawal will be investigated 2 days from that time, fine, I hung tight for 2 additional days, and there was nothing, I sent them an email inquiring as to for what reason did I not get anything, they said they have had specialized blunders, that was the place I understood I was defrauded, even now I despite everything have not gotten anything, if it's not too much trouble assist me with recovering my cash, town spaces misled me. What's more, I don't think they have the right to be authorized since they are cheating honest individuals through their deliberate postponement of payout through pointless excuses.Please help me.
Comments
10.09.2019
KoiSlots
Dear @cloyd.rodriguez,
Please make a point to refresh your protest in like manner and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for coordinating the KoiSlots Grievances Team.
10.09.2019
cloyd.rodriguez
The measure of withdrawal demand I made is $100. As appended on the screenshot
11.09.2019
Slots Village Casino
Hello,
We trust this message discovers you well.
Please note that as per the records of your account, you have not affirmed your withdrawal strategy data to the Accounting group, in this manner they have mentioned it so as to have the option to process the payout.
Please allude to the Financial page:
SlotsVillage requests from all Individuals the relating data of their favored withdrawal technique by means of email to accounting@slotsvillage.com
Since we have now gotten your Ecopayz data, it would be ideal if you note that your withdrawal demand has been explored and endorsed and the rewards should arrive at your account inside most extreme 24 hours.
Please affirm once the assets have contacted you and kindly don't spare a moment to tell us should you need assistance with whatever else.
Regards,
Spaces Village
11.09.2019
KoiSlots
Dear @cloyd.rodriguez,
Please make a point to refresh your issue in an opportune way and let the KoiSlots Grievances Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grievance will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
11.09.2019
cloyd.rodriguez
Thanks so much KoiSlots, I simply got the $100 from villageslots into my Ecopayz Account😊😊 I am happy you could help.
11.09.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.