Casino Moons - Account shut and pending $500 withdrawal still not got
User: jerod56, Disputed casino: Casino Moons, Status: RESOLVED, Amount: 500 $, Published: 02.07.2019
I kept 500 nine days prior had a play around on the live gambling club and won a piece and afterward finished back at 500 so said I'd pull back, the previous three days iv been informing there online visit about what's taking such a long time as my subtleties had been checked and it says As long as 5 days withdrawal process not 9 and was told the equivalent ought to be done soon, at that point today I went to sign in and my account has been erased with still no indication of my 500 withdrawal, I've messaged there help and have no answer, is this website a Trick for sure?
Comments
02.07.2019
Casino Moons
Hello,
We trust this message discovers you well.
Please note that we have checked on your account and it is completely empowered, so please clear store and treats and attempt to sign in once again. Should you get any blunder message, if it's not too much trouble let us know so we can investigate it.
In regards to your withdrawal demand, if it's not too much trouble be educated that it was declined because of the way that your account has been arbitrarily decided for a Confirmation Procedure. This comprises of The executives choosing a couple of irregular accounts with pending withdrawals, so as to audit all account action, including recently gave reports and game meetings.
This is a standard technique, so the new payout demand that you have set on the account will be looked into when the check is completed.
Thank you for your understanding and comprehension. For any additional data, kindly don't spare a moment to get in touch with us.
Respects,
The Gambling club Moons Team
06.07.2019
KoiSlots
Dear @jerod56,
Please let us know whether there's a report with respect to your progressing grievance. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
06.07.2019
Casino Moons
Hello,
We trust this message discovers you well.
Please note that your withdrawal demand has been affirmed and the assets should arrive at your account inside most extreme 7 business days.
Thank you for your understanding and comprehension. For any additional data, kindly don't spare a moment to get in touch with us.
Respects,
The Gambling club Moons Team
09.07.2019
KoiSlots
Dear @jerod56,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an absolute necessity.
Thank you for your cooperation.