Complaints
Slots of Vegas Casino - Still have not gotten $2179.00 payout
Ask for withdrawal around Spring twentieth, 2019. Endorsed on April fifth. Sent, I theory to processors, on 04-23-2019. Still no following number or anything. the sum total of what reports has been checked. Appear to be a horrendous long to get a che...
RESOLVED Read moreSpin Palace Casino - Limited from mentioning withdrawals, must sit tight for an entire week first
I make 300PLN store, no issue with that. At the point when I end play, I have 2900PLN and I need make payment to my EcoPayz account. At the point when I attempt I see blunder. I sent screen captures to help and I get answer that new accounts must hol...
UNRESOLVED Read morePlanet 7 Casino - I'm back. Pending withdrawals once more
Patience is a virtue...and while that might be genuine It's been once more a battle with this gambling club. I attempt and would like to determine my concern straightforwardly with the gambling club yet history appears to rehash itself with regards t...
RESOLVED Read moreDream Vegas Casino - More than one month looking out for discount
I played in Walk 17-and as yet pausing. They said my rewards of 500 was sent on Walk 17, at that point said it returned to them. I asked not certain for what good reason that is the point at which I have gotten winning a few times into my acct no iss...
RESOLVED Read moreSlots Village Casino - Deferral Pulls back
My first whithdraw take 5 days a dismissed , they state it was from before my first store and from reward and that why is dismissed, I explaying to them that the cash is from races prizes not from reward and I recived a react that is right and can ma...
RESOLVED Read moreMeridianbet Casino - Still haven't got my payment
I won 300e in Merideanbet club 16.4. I made pull back solicitation subsequent to playing meeting. Following not many days I saw pull back was still not came to my bank or I haven't got any endorse message about payment. I checked my account and could...
RESOLVED Read moreSpinUp Casino - Doesn't pay on schedule
I play in a club for quite a while Made a ton of stores. I requested the store of assets and passed the full confirmation of reports. It took over about fourteen days. In any case, when I requested a withdrawal just because, the chief educated me tha...
RESOLVED Read moreCool Cat Casino - Postponed payments from 4/18/2019
I am experiencing impressive difficulty with Cool Feline Gambling club hitting me up on my withdrawals. I have sent numerous Messages just to get the standard "go around" when requesting my compensation outs. I would value any assist I with canning g...
RESOLVED Read morePokerStars Casino - No criticism in respects of withdrawal
Hello,I am as of now being disregarded by PokerStars Gambling club in regards to my account being confined arbitrarily. My account has been working extraordinary for more than 4 years.On the second of May 2019, I endeavored to pull back and I had a p...
RESOLVED Read moreGala Casino - Silly payment delays
I opened an account at Function Gambling club prior this year. I stored £1.5k in Spring, no reward. I played widely in the Live Gambling club (generally Blackjack and Roulette) and had some great successes, expanding my parity to about £50k.I made ...
UNRESOLVED Read moreToptally Casino - Not Preparing Withdrawal by Mentioned Strategy
After winning around £500 at the club and noticing that they couldn't process payments to Mastercard (which I stored with) I mentioned the withdrawal through Skrill which is another technique I have used to store at the gambling club. In the wake of...
UNRESOLVED Read moreViggoslots Casino - Deferring payment for over 15 months
In January 2018, I won 14000 Euro at Viggoslots Club with no boni. The gambling club affirmed my success, yet deferred the payment. To begin with, I was paid 2000 Euro for each month. At that point, in June 2018, I was informed that they can't pay Ge...
RESOLVED Read moreRaging Bull Casino - No payment got after withdrawal has been affirmed
One month down the line my endorsed withdrawal haven't appeared in my account yet I despite everything have a withdrawal which I mentioned per month back as yet pending, how crazy is this withdrawal procedure, I have been approached to send bank subt...
RESOLVED Read moreWestCasino - West Club - Issue with an account and withdrawal
Hi, I have a colossal issue right now in Westcasino. I have been they client about couple of months and everything was fine before 7.4.2019. I have sended all records for them, and everything is affirmed. Be that as it may, in the sunday evening I wo...
RESOLVED Read moreWildblaster Casino - Store limit instrument not working
So far, I've been content with the Wildblaster gambling club - I even composed a positive audit on KoiSlots before the issues. Presently there is an issue and I need help.I have on 1.4. a day by day store breaking point of 100, - EUR set (affirmation...
RESOLVED Read moreCasino Winner - Issues with a €3,000withdrawal demand
I have isssue with Gambling club Champ. After a major success, I attempt to withdrawal my cash on my visa. They revealed to me I can't do it in my Mastercard. I'm presently attempting to do it with a bank move. I have issue with filling the structure...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.