PokerStars Casino - No criticism in respects of withdrawal

Dear @Thomas Kiehn,

Please make a point to refresh your grievance as needs be and explain the aggregate sum of the contested withdrawal demand/s.

Thanks for participating the KoiSlots Grumblings Team.

The withdrawal sum contested is for 160 USD.

Noticing that I needed to pull back another 250 USD while the underlying 160 USD were pending however the system was blocking me from pulling back the extra 250 USD, I reached the live visit support in regards to that and they reacted that I need to hold up till the help group checks my pending instance of 160 USD.

I wound up playing with the 250 USD and losing them.

I recontacted the live talk since I detected there is something anomalous occurring and they revealed to me they will process my underlying withdrawal of 160 USD yet what I received in kind was a limited amount.

in outline now, I have a pending withdrawal of 160 USD.
The other 250 got lost since pokerstars dismissed me are as yet ignoring me however they ensured I lost those 250 USD before marking my account as restricted.

Best regards.

Sorry I implied I got a confined ACCOUNT*

Dear Thomas Kiehn,

Benevolently give to our checks office a service bill not more established than 3 months as mentioned to you by email.

Once report is given and it's palatable, your account will be reinstated.

Regards,
PokerStars Casino

Dear Pokerstars,

At whatever point you demand another report, I give it on the spot, it takes your system 4-5 days to answer to me and on the off chance that I hadn't connected with KoiSlots you would have never addressed me, my withdrawal was mentioned on 02 May.

Each time I get an email mentioning a record, I send it on the spot and you don't answer me before 4 days so the issue is taking very long.

Additionally another point is that pokerstars are mentioning a service bill or bank explanation containing my address.

Kindly note that I despite everything live with my folks, not in my own home, so all service bills are not under my name yet rather under my parent's name, and to deteriorate my bank doesn't have any location imprinted on its web based financial articulation And when I reached the bank client care focus mentioning along these lines, they answered that the BANK just stores the location in the profile area and does exclude it in the announcements since they just procedure Online Proclamations and NO printed copies articulations any longer (Don't hesitate to contact my bank and check this issue, If you don't mind DO!!).

I have given a cell phone bill containing a location, likewise a letter from the Another bank I manage containing my IBAN and address yet at the same time I didn't get a reply.

My lone left choice is to get a proof of living arrangement from the region (in the event that the cell phone bill doesn't serve the reason) if pokerstars consents to this however you aren't by and large extremely responsive and all I get is answers following 4-5 days and the answers for the most part look mechanized and my live visit choice is disabled.

I feel am being kicked out since I mentioned a money out.

Best regards.

Dear PokerStars Casino,

Please let us know whether there's some report with respect to this case.

Hi Thomas Kiehn

Please note that your account has been restored and withdrawals affirmed, with an email sent to you by client support.

please affirm so we can close this case.

Regards
PokerStars Casino

Dear @Thomas Kiehn,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grievance will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is an unquestionable requirement.

Thank you for your cooperation.

Dears,

Mercifully note that my account got reestablished, and I am anticipating my withdrawal to be gotten at the bank.

Thank you and best regards.

Dear @Thomas Kiehn,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut as needs be. It would be ideal if you remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.

Thank you for your cooperation.

Dears,

Sympathetically note that my issue got resolved.

Thanks

Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.