Complaints

Raging Bull Casino - Payments still not completely paid at this point

Raging bull has not paid me my full measure of $5250 I have gotten the entirety of $750 11/7/19 #2 $2500 19/7/19 totaling $3250 I'm despite everything hanging tight for $2000 it's been more than 2-3months now I have attempted to contact Ragingbull by...

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Planet 7 Casino - Postponed $4,000 payments and a great many reasons!

hi, I won $4000 approx close by the 29th of may and I finished the id report as gave and mentioned by the Gambling club in which I gave my permit, Visa and a service bill. I at that point submitted two withdrawal demands in the measure of $1500 and $...

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PokerStars Casino - Account Confirmation Deferral

I made an account, kept 550 USD and afterward the account was solidified and gotten an email mentioning certain archives I shared all the mentioned reports on Satuday the third of August and till now I got no reaction what so ever the sum was at that...

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Prism Casino - A great many delaies with regards to payments

I made a store with Crystal and finished all playthrough prerequisites in May. I finished all archive check prerequisites various occasions at their solicitation lastly had my withdrawal for $650 endorsed on 07/04/2019. One more month has passed and ...

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Planet 7 Casino - Account shut in the wake of attempting to pull back $2,300

My name is Ivan and I was holding up in regards to a pull back endorsement. I presented all my right documentation and it was checked on the nineteenth, its now 7/29 and I attempted to login to see the pending pull back and my account is currently sh...

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Slots of Vegas Casino - Attempting to dodge any further payment delays

I've been a player of this club for quite a while and if there's something you could do to stay away from further deferrals of your rewards , going to ask speculators is my most solid option . I have 2 withdrawals aggregate of 2500 x 2 less the rewar...

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Bovada Casino - Postponed payout of $850

So I mentioned a payout of 850.00 on July 31 and I stuck around 4 days and I didn't get the cash. So I contact bovada and ask them what's happening. They said to hold up more that I ought to get it soon. So I stand by again two or three days pass by ...

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Raging Bull Casino - Another long sit tight for payment

Another long sit tight for payment from Seething Bull Club. Per their Terms & Conditions "All withdrawal solicitations will be investigated inside 7 business days from the date of the solicitation. Payment will be made in 7 to 10 business days af...

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Casollo Casino - Deferred €840 payment once more

Hi, I made a withdrawal of 840€ more than about fourteen days back. I've sent all the necessary archives not long ago and have adhered to all the extra principles. I've sent them a few messages however they haven't answered to any of them. The visi...

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Club Player Casino - Postponement of payments over $6K

On June 28, 2019, I made a store and utilized a reward coupon. I won and made withdrawals on a similar date in augmentations of $2400, $2400, and $1490. The principal sum was affirmed on July 22 for $2242 after the expulsion of the reward. This was 1...

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The Grand Ivy Casino - Postponed £5,000 payment

Hi there - I have caused various withdrawals in the a huge number of pounds from this gambling club in the previous barely any months where they to have just confirmed all parts of my character, payment strategies and address. I made another withdraw...

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Vegas Casino Online - As yet sitting tight for my payout

On 7/31/19 I won $3000 and endeavored to pull back $2800 yet I was not permitted , It expressed in the clerk that for ACH Direct Store there is a $2500 max. So I brought it down to $2500. On 7/2/19 I went Budgetary visit to ask with respect to why my...

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Casollo Casino - Withdrawal demand pending for a really long time

Hello I made an account with this gambling club, won about 3000EU, confirmed my acc, continue a withdrawal strategy which got acknowledged on 19.07.Then they begin deferring and not reacting, after duplicate messages and solicitation for Super Visor ...

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NYSpins Casino - Postponed 14,000 NOK payment

I make a withdrawal 14.000 NOK NYspins 29.7.19 the cash despite everything has not entered my account my contact live help on Thursday should hold up 1 to 2 days I have done however have not gotten the cash into account yet. Then I see that it experi...

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Slots of Vegas Casino - Hanging tight for 3 months for affirmed payment

Another long sit tight for payment from Spaces of Vegas Gambling club. Per their Terms & Conditions "All withdrawal solicitations will be looked into inside 7 business days from the date of the solicitation. Payment will be made in 7 to 10 busine...

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PokerStars Casino - Confirmation issues still uncertain following 2 months of comparing back and fou...

HiOn 24 june 2019 I got an email back, that they were managing my account. Now I have send numerous messages without getting responds.On 26 june 2019 I got 2 messages that my account was completly confirmed. I went to test my account by attempting to...

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You are one step away from submitting your complaint

Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.

Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.

Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.