Complaints
WhiteLion Bets Casino - Reasonable rewards retained
Hi, I attempted to present a protest two or three months prior however this gambling club wasn't enlisted with you at that point. I understand since it was stupid to join a non-UK-authorized club however I trust you can help out anyway.I joined White...
RESOLVED Read moreSlotsMillion Casino - Gambling club deferring payments and not reacting to messages
I have had a success of £7,860 and in the wake of confirming every one of my records I mentioned a withdrawal to my ledger. This first withdrawal was shockingly returned back to my gambling club account with no clarification. I at that point chose t...
RESOLVED Read moreMaChance Casino - Deferred payment once more
Goodafternoon,I have an open withdrawl of €850.I have been educated that holding up time before a wothdrawl is acknowledged is 2 days.We are presently taken a break and I might want to see my withdrawl affirmed. Client care cannot give me exact inf...
RESOLVED Read moreGunsbet Casino - Deferring payment for A$82,000
I won 82k and my first withdrawal of 6000 is as yet pending. I have rewards impaired and every one of my archives have been submitted so there is no purpose behind them to be taking this long. On top of that I ought to get celebrity withdrawal limits...
RESOLVED Read moreSlots of Vegas Casino - Payouts postponed or not affirmed at this point
my grievance is twofold I have just attempted to contact the club by means of email and chat.they neglect to react through email,and visit I havent gotten any arrangement however assumed escalations.so that is the reason im here again first off06/21/...
RESOLVED Read moreSlots of Vegas Casino - Staying away from additionally sat around idly and endeavors to get paid
I'm connecting again to ask card sharks and tawni's assistance to gather My rewards . I have two withdrawals for 2308 and 700 dollars , both previously endorsed . I'd welcome the assistance again . Much obliged to you so much ! Will the club stood fi...
RESOLVED Read moreVideoslots Casino - Take store from my bank however I didn't get and not get discount
On fourth of February from my ledger was stored 20£ + 10£ + 10£ + 10£ + 10£ + 10£ = 70£ without my consent to Videoslots Club yet never was gotten to my gambling club account. I composed complainant to clients administration and asked clarify ...
RESOLVED Read moreb-Bets Casino - Slow check and withdrawal
Hello. I made pull back solicitation 29.6 and now its the tenth day proceeding to at present account arent confirmed. I have sended all confirmation archives. I have asked regular whats the status yet all they state that account office is giving a va...
RESOLVED Read morePlanet 7 Casino - Postponed payout and no unmistakable response to why
A month prior I mentioned a $600 withdrawal. On 6/27/19 a Planet7 CSR said that he sent a solicitation to heighten my solicitation. He never told me if my withdrawal was even acknowledged at this point or not. He just would reveal to me that the with...
RESOLVED Read moreClub Player Casino - As yet looking out for $532
I mentioned a withdrawal on 3/6/19. It took me pushing through online talks to get it affirmed. It was not endorsed until 5/30. I was endorsed for $532. I realize that the payment was postponed in light of the fact that I picked check as my type of p...
RESOLVED Read moreBuranCasino - Postponed € 1,500 payment
I've spent a great deal of cash on this site and have at last recouped some of it. On 2019-06-21 I won 1500 €.Due to the payout strategy, 500 € every day, I needed to convey this payout to 3 days. 1x 500 € was additionally paid out after around...
RESOLVED Read moreIndio Casino - Postponed payment of INR 50000
I played on Indio gambling club by storing and profiting their reward. Finished the paythrough prerequisites. At last had about INR 79000 as money. I put in a withdrawal solicitation of INR 50000 on May 19 2019. Till date I have not gotten my cash. S...
UNRESOLVED Read more1ACasino - Amazingly deferred payment
Hello,i have issue with 1acasino. My account was checked on fifteenth june and I made withdrawal solicitation of 2435e.Their visit is incredibly difficult to get, so I left them a message by means of their own system on nineteenth of june and second ...
RESOLVED Read moreClub Player Casino - Payment issues $1,500
I won $1,500 on June second. I mentioned a withdrawal and was advised to present my reports. I presented my archives multiple times since they continued revealing to me they weren't getting them. They at last got them and my withdrawal was affirmed o...
RESOLVED Read moreCool Cat Casino - Didn't give me all that I was owed
I won $ 3464 playing spaces at Cool Feline. I mentioned the payout early this year. They separated it into three payments. One for $1345 from which they limited the reward sum, and two payments of $962 every one. In the wake of going on talk a few ti...
RESOLVED Read moreSlotsMillion Casino - Withdrawal taking excessively long!!!
Hi there I'm from Western Australia I have been playing opening million for a long while I have had no issues with my last withdrawal of $10000 I see some others from Australia had a couple of postponements and now theirs have been settled well I don...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.