Complaints
888 Casino - Postponed withdrawal and check of records
Hello please help me. My account client is philippines9. I played and chose to money out. I needed to pull back 399 USD. I confirmed my ID as of now for the withdrawal. Be that as it may, I get an email my account has been bolted on the grounds that ...
RESOLVED Read morePlanet 7 Casino - My payout not getting affirmed
Planet 7 Help through zendesk.com Fri, Jun 28, 5:27 PMto mePlease answer straightforwardly to this messageDear martin < last name expelled >,Thank you for reaching Planet 7.We have gotten your email and are appointing it to a gambling club dele...
RESOLVED Read moreCasino Moons - Deferring $1,100 payment for more than about fourteen days
Dear Sir/Madam,I have played at Club Moons and when I might want to demand for withdrawal of USD1100 on first of July, until today, which is over about fourteen days, I despite everything don't get my payout. My account with them has been completely ...
RESOLVED Read moreRaging Bull Casino - Befuddling data about holding up period, payment still not handled
Submitted for payment 03/07 at that point got email all information received.Contact Talk week later as payment despite everything indicating pending was told no notes held and that it takes 10 days.I then messaged help who sent back somebody will ge...
RESOLVED Read morePlanet 7 Casino - Slowing down $800 withdrawal demand for quite a long time
I have been given the go around by this club throughout recent months. I had won $800 back in April of 2019. I have reached this gambling club week after week, if not more, and they have furnished me with numerous undertakings to finish. I finished t...
RESOLVED Read moreCasino Joy - Won't let me pull back assets kept unintentionally
More than 7 days now and never got my pull back prepared , I store £300 unintentionally rather than £30 pound at this gambling club my own cash from my compensation and this club previously requested records which I submit and afterward request tha...
RESOLVED Read moreSlotsMillion Casino - a month and a half and checking
Withdrawal was endorsed on 6/6/19 for $500. There has been no store to my account, or the new account I gave, which took a long time to be recognized. It takes least of 3 days to get an answer to email yet at the same time no cash in my bank. I have ...
RESOLVED Read moreSlots of Vegas Casino - Extremely postponed $100 withdrawal
Submitted withdrawal of $100 in April. Endorsed half a month later. Weeks after the fact told couldn't mail check. I at that point messaged all wire data. Weeks after the fact submitted data again on the grounds that it's not yet in system. A week ag...
RESOLVED Read morePlanet 7 Casino - Hanging tight 65 days for my $700 withdrawal and as yet nothing
I put a withdrawal with planet 7 club on 5/12/19. It was for $700. I played with money and didn't take any reward. I have conversed with 7 reps. All said they would raise my withdrawal. Today I conversed with Tony < last name evacuated > he sai...
RESOLVED Read morePlanet 7 Casino - Postponing $1,700 withdrawal for more than 2 months
I mentioned a $1700 store on May 10, 2019 . Continue getting disclosed to it will be saved. It was affirmed June 7. As yet nothing. I have addressed their visit on 4 events and continue getting disclosed to it will be kept inside 72 hours and nothing...
RESOLVED Read moreZig Zag 777 Casino - Difficult to utilize Ecopayz as withdrawal strategy
Hey all,I have some major issues with ZigZag777 Gambling club about getting the money for out my rewards of 955€. I saved by means of Ecopayz at ZigZag777 Gambling club on 20.06.2019 and won on slotgames. I sent them on 20.06.2019 my ID and Ecopayz...
RESOLVED Read moreNYSpins Casino - A few unpaid withdrawals
I have a sum of 4 unpaid withdrawals from NYspins gambling club, at an aggregate of more than $2300. The most seasoned one was affirmed over 2 months back, and every one of the 4 are over one month old. All payments are recorded as "affirmed" in exch...
RESOLVED Read moreRaging Bull Casino - Pending withdrawal not being inspected at this point
I have mentioned a withdrawal of $224.72 on the 02 July it despite everything has not been assessed for payment. Seething Bull T&C express "All withdrawal solicitations will be checked on inside 3 to 5 days from the date of the solicitation. Inel...
RESOLVED Read morePlanet 7 Casino - Sitting tight for payment
I at first presented a withdrawal for $1200.17 I won. Subsequent to resubmitting the necessary archives 3 unique occasions since they continued saying they didn't get them, they at long last affirmed my withdrawal yet I at that point discovered that ...
RESOLVED Read morePlanet 7 Casino - Withdrawal not paid hauling out
I made two withdrawals for $2500, The first I got following a month of Pursuing at that point. I have been misled with respect to my payment being paid to my account, I have been continually disclosed to I have to confirm my account on various occasi...
RESOLVED Read moreSlotty Vegas Casino - Pull back as yet pending following 48 hours
Good morning I mentioned a withdrawal 2 days prior by means of Skrill as I stored and no cash yet.For no explanation status is pending in spite of the fact that check is finished and they guaranteed me that they don't require anything from me.Two tim...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.