Complaints
Slots of Vegas Casino - Deferred $873 Payment
My withdrawal of $873.00 was endorsed on 3/20/19 and it is currently 4/8/2019, that is 14 business days! In their terms and conditions it is expressed after a pull back is affirmed it will take 7-10 business days for payment to be conveyed. I mention...
RESOLVED Read more888 Casino - Withdrawal of £606 still not got
Hello I did make withdrawal solicitation of 606£ much after I did burn through thousands on that gambling club Assets ought to be with me in 5 working days However when the time passed I did get email about some specialized issues that establishes w...
RESOLVED Read moreCool Cat Casino - Non payment
This will be the second online club that has not paid me. Royal residence of chance has not and now call cool feline 2 months back. I should be paid $666. I have visited in any event 7 or multiple times. Been told the cash in transit, they never got ...
REJECTED Read moreBetzest Casino - Withdrawal of $522 affirmed fourteen days prior yet at the same time not handled
I have submitted questions and withdrawals ordinarily multiple occasions USD 522 pull back and they over and over request that I make withdrawal again and state it dismissed in our system over two months have just passed and every single time they co...
RESOLVED Read more888 Casino - Assets kept down without clarification
I had a decent run at the Live Roulette table and have an account parity of near 50,000 Euro. My withdrawal was restricted to 30,000 Euro for every schedule month which is an alternative they save in their Withdrawal Arrangement. While I locate that ...
RESOLVED Read moreCampeonbet Casino - Withdrawal as yet pending for quite a long time
Hi,I have made withdrawal 19.2.2019. It has been pending since that and from gambling club side they have not demonstrated any activity that something is being finished. Account is checked and before withdrawals have been paid with no issues, even ar...
RESOLVED Read moreSilver Oak Casino - Payment deferred for close to 30 days
I presented a pull back solicitation 13 business days prior however 17 genuine days back. My pull back has been "heightened" however noone appears to have an answer of when this will be prepared. Their site state 7 to 10 days. second off after my arc...
RESOLVED Read moreBetway Casino - Withdrawal delay
After perusing a few audits like the issue im having I can see I might be at the base of an exceptionally long and protracted procedure, I as of late attempted to pull back £450 from my Betway account, this was set apart as paid from betway on the T...
RESOLVED Read moreVegasHero Casino - Postponing my withdrawal and expressing false things
I am a confirmed player at this gambling club. I mentioned a withdrawal of $710. I connected with the club about this payment as I didn't get it and it's appearing on my history as dropped. The gambling club asserts that they affirmed and sent the pa...
RESOLVED Read moreSpinUp Casino - Postponed €3,000 payment
I have sent all distinguishing proof and bank statements.They approached requested BIC and IBAN which I have provided.I have been informed that my name can't be seen obviously on my bank proclamation which is false. I am paperless with my bank so hav...
RESOLVED Read morePlanet 7 Casino - Continues dismissing and slowing down my withdrawal
Hi: This is just the second time in 2 years, and for a second time they are slowing down giving my payment. I pulled back cash on 01/18/19 for $2000. They continued dismissing it since they needed me to "check my personality" through this thing calle...
RESOLVED Read moreBetsson Casino - All rewards in the wake of betting a reward expelled with no further avocation
Hello and great evening,Unfortunately I need to record in my first protest in the wake of being quite a while Online Gambling club player for a long time. Betsson has consistently been one of my total most loved Gambling club and I am simply speechle...
RESOLVED Read moreRaging Bull Casino - Payment of $100 postponed more than about fourteen days
Hallo!I played at this site with a no store reward. I arrived at the bet, and I need to cashout 100$ . There is in a terms, this is the most extreme from no store reward, what would i be able to pull back. I transferred the entirety of my archives. F...
REJECTED Read morebCasino UK - Refusal to pay rewards because of turning of term in betting
On the 01/04/2019 I saved £100 for bcasino'a half store reward discovered here: https://www.bcasino.co.uk/promotions/daily-reload-bonus/?lang=en&desktop=true.I began turning on a medium change opening call...
RESOLVED Read moreRich Casino - Various inversions and getting a lot of meaningless evasion with $1,130 withdrawal
I've been playing at rich gambling club for a decent couple of years presently however I've never pulled back I've lost a great deal yet have recently appreciated playing the games. fourteen days back I won't $700 I however I'd take it out for once y...
RESOLVED Read more1xBet Casino - Withdrawal of €116,000 blocked and confirmation endless
Hi,I have been playing on 1xbet for a couple of months, I have credited a great deal of cash previously and I withdrew some cash with no issue untill a couple of days ago.I have had a fortunate series of wins and won a ton of cash right now my accoun...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.