Complaints
Jackpot City Casino - Account shut and evidently under survey for a really long time now
Last Monday I made an account with Big stake City, subsequent to storing $300 by means of echeck, I played for the rest of the day, prevailed upon a little $7000 and out of nowhere during my play, I was detached from my account. Now I had presented a...
RESOLVED Read moreCasino Calzone - Account obstructed for ''security reasons'' for a few days at this point
25/4/19 12pm GMT : Joined and submitted records before saving as I like to get this off the beaten path when opening another account25/4/19 12pm GMT : First store of £1000 - played a few spaces, lost first deposit25/4/19 12:30pmGMT : Second store of...
RESOLVED Read more7Reels Casino - After 3 bombed withdrawal endeavors presently been given the go around again with th...
On join I confirmed my account by transferring records required in the transfer segment of 7 reels. I recieved an email saying my archives and account was checked. A month into playing I recieved a payout of $100 without any issues (I mentioned $500 ...
RESOLVED Read moreUnique Casino - Deferred €1,000 withdrawal
On 15.05 I won around 1000 euro in gambling club, mentioned withdrawal. After gambling club acknowledged every one of my reports on 17.04 they send my an email that cash are in transit. It should take from 3 to max 5 days to get the cash. Be that as ...
RESOLVED Read moreSports Betting Casino - Account get bolted in the wake of mentioning $20,500 withdrawal
I have made a store with $300 and developed it to $20500. I mentioned payout. My account get bolted after 5days (it assume to be done in 48hours) that I submitted payout demand . What's more, email me to submit for the confirmation. I sent them all t...
RESOLVED Read more888 Casino - More than about fourteen days after the fact despite everything haven't got my rewards
I pulled back rewards on the eighth of April to the aggregate of £100, it's little I know yet at the same time a ton to me, I've taken a stab at connecting by means of client care email and have had nothing back! I've attempted live help and she sai...
RESOLVED Read moreRoyal Ace Casino - Deferred payment since 4/8
I had a payment that was sent to handling on 4/8 for 985 dollars. I despite everything have not gotten payment and everytime I follow up I'm being advised to show restraint. I am attempting to discover when I will get the cash and how much longer I s...
RESOLVED Read moreOrientXpress Casino - Slowing down on a €10 discount
After the club had decielined my wings for a raison of reward T&C ( that even was covered up on the site) I mentioned for a discount of 10€ that I had saved it, the discount was affirmed at 23/04/2019 ; 14:57 , and as I seen on the gambling clu...
RESOLVED Read moreRoyal Panda Casino - Won't pay my humble £140 rewards in view of 'new' confirmation
Hi,I have played some time with imperial panda. Sent off my driving permit bank cards and so forth no issue and did some triumphant and losing and pulled back certain rewards no issue. A couple of days back I won £140 and needed to pull back. The ga...
RESOLVED Read moreCasino Sieger - Withdrawal mentioned fourteen days prior still not got
Hello, To keep it short: I won a decent measure of cash on www.casinosieger.com in Spring. To be careful: 2150 EURO. At first I needed to make a withdrawal and there were a few issues with the reward I didn't utilize accurately as indicated by them. ...
RESOLVED Read morePalace of Chance Casino - Withdrawal pending for longer than a month at this point
All shapes the sum total of what archives have been finished since the very first moment I have attempted to moment visit multiple representatives the last person asked how I was doing and everything how might he help and truly never reacted? So at l...
RESOLVED Read moreEvobet Casino - Deferring my payment for precisely a month
Hello, I have been playing Evobet for quite a while, in light of the fact that I saw that they have a decent appraising on your site. There were a great deal of stores and a ton of withdrawals. Those. My account has been checked quite a while in the ...
RESOLVED Read moreRaging Bull Casino - Withdrawal and payment delays
Once again I demand your help as you appear to have more impact over Seething Bull's strategies than do their own staff.I had a payment of $500 affirmed on April first am as yet anticipating payment into my financial balance. Also a withdrawal mentio...
RESOLVED Read moreMr Green Casino - Holding up about fourteen days on a 1,060 computer aided design withdrawal, no cor...
Hello, I have mentioned a withdrawal on April 8, 2019 of the measure of 1060 canadian dollars subsequent to asserting two of the gambling club welcome bonuses.I have not gotten my rewards till now.I addressed them by means of visit on April 17 and Ap...
RESOLVED Read moreCadoola Casino - Declining to check account and procedure withdrawal
I have a little 33 euro withdrawal demand at cadoolla subsequent to playing a free twists reward, and It is fourteen days after the fact and 15+ messages back and fourth where I have given them all the records they mentioned and I am as yet incapable...
RESOLVED Read moreCresus Casino - Deferring payments for longer than seven days at this point
Cresus club is dealying payments for longer than seven days at this point. My account got checked inside 2 hours (very quick, to be completely forthright). my payments were acknowledged in a day too. Presently they're "finished" for longer than a wee...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.