Raging Bull Casino - $2500 payment deferred
User: Neva, Disputed casino: Raging Bull Casino, Status: RESOLVED, Amount: 2500 $, Published: 20.05.2019
Hi, I am composing this grumbling as I am going round around and around with live visit and absence of correspondence through email with payments department.
I had a success and wire move was endorsed 2/8/19 ( piece connected ). More than 2 months after the fact I am as yet attempting to recieve payment.
RB live visit disclosed to me cash was sent to processors 3/24/19. Still no assets recieved.
I messaged payments office 4/6/19 with banks articulations indicating no assets recieved as mentioned by live chat.
Finally got an answer from payments saying a follow has been put on wire move and they will hit me up with update ASAP.
No update.
Logged once again into my RB account and re-store of $2445 has been returned to playing account. No update or reason given. ( bit appended )
Followed up with live visit and was told wire move was dismissed by ANZ.
Checked with my bank and they affirm no worldwide exchange had been dismissed or kept to me.
Also live talk attempting to persuade me to be paid out into a bitcoin wallet which I don't need and found a little odd?
Either RB have not sent assets at all and are attempting to get me to take care of it once again into openings, OR perhaps they entered wrong subtleties to move to bank?
P.S I have recieved assets previously so I realize that all account subtleties and data is correct.
Please help as this is disappointing as it is about 3 months since pull back request!
Regards Ben
Comments
24.05.2019
Raging Bull Casino
Hi Ben- -
I've been investigating your account and there are a few bits which are not so much obvious to me. I've sent an inquiry to our Payments Supervisor seeing this and when I have her answer, I'll be back with news on what's going on with this.
Tawni
24.05.2019
Neva
Thanks Tawni,
I anticipate the response.
28.05.2019
Raging Bull Casino
Hi Benjamin- -
I've investigated the entirety of this and keeping in mind that your bank might be revealing to you that the wire was dismissed, our processor restored the assets expressing that it was dismissed. Along these lines, the assets were set go into your account.
As this was a dismissal, we should pay the withdrawal by means of Bitcoin. I've quite recently sent you an email seeing this- - when I get your answer, I'll have your withdrawal sorted.
Tawni
30.05.2019
Neva
Hi Tawni,
As I expressed in my email to you I am as yet astounded with respect to how and why payment was dismissed by my bank when I have gotten a payment previously.
Your processor says bank dismissed assets - my bank says there was no dismissed assets.
So to determine this issue I wish to have subsidizes sent through wire move to my other ledger. I can give all documents/information required.
I don't wish to have supports paid through bitcoin as I know nothing about how it functions and to be straightforward am not keen on it.
Additionally I can no longer sign into my furious bull account and when I demand new secret key to be sent I don't recieve email to do as such. It would be ideal if you redress so I can sign in and check account.
By what means will this influence future pull back/stores with seething bull? Does this mean they will acknowledge stores on same Visa card however won't wire move back to that account for withdraw?
Please explain as everything appears to be a piece vague.
Regards
Ben
03.06.2019
Raging Bull Casino
Hi Ben- -
I've gotten to the base of the dismissed wire- - obviously the financial balance number was invalid and along these lines, rejected.
I'll need to check in regards to future withdrawals, anyway as it identifies with the present assets, this should be paid through Bitcoin. As I expressed beforehand, when I have your crypto address, I'll have the payment given, straight away.
Tawni
05.06.2019
KoiSlots
Dear @Neva,
Please let us know whether there's a report with respect to your continuous objection. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your grievance will be shut likewise. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
07.06.2019
Neva
Hi Tawni,
It appears to me that account number has been entered mistakenly at seething bull end as my account number and data gave has not changed since I gotten payment by means of wire move a few months back for first pull back request.
However, as this likewise is by all accounts going around aimlessly I have hesitantly arrangement a bitcoin account.
I will email you the subtleties as mentioned in your email, however there is no pull back alternative for bitcoin at rb clerk. Do I simply demand pull back by means of wire move and you will sort?
Regards
Ben
10.06.2019
KoiSlots
Dear Seething Bull Casino,
Please let us know whether there's some report with respect to this case.
14.06.2019
Raging Bull Casino
Hi Ben- -
Would you be able to please go into your gambling club account and solicitation the withdrawal once more? The assets were redeposited into your account when the wire was rejected.
Much appreciated,
Tawni
15.06.2019
Neva
Hi Tawni,
Pull back solicitation of $2200 was sent 29/5 and affirmed yesterday 3/6.
Assets are no longer in my rb account.
Likewise live visit are disclosing to me assets can be sent by means of wire move now? I would in any case incline toward thos strategy rather then bitcoin if possible.
Please explain.
Ben
18.06.2019
Raging Bull Casino
Hi Ben- -
I'm not sure why live visit mentioned to you what they did, as I'm not discovering this in the notes.
Regardless, your withdrawal has been arranged and has just been given to your wallet: 6/4 Paid $2200 (0.19459266) + no Charges Bitcoin for exchange #35538313.
I wish all of you the best,
Tawni
19.06.2019
KoiSlots
Dear @Neva,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.
Thank you for your cooperation.
19.06.2019
Neva
@KoiSlots,
Following 4 long distressing a long time of going round around and around I have at last recieved payment - unfortunately through bitcoin which I didn't wish to be paid in. I despite everything think that its difficult to accept why this issue with "dismissed payment" couldn't be settled and re gave in to my bank account.
I despite everything don't have the foggiest idea whether any future pulls back will have the option to be paid through wire transfer?
Seething Bull Club in my view doesn't take care of its clients and are very poor with regards to correspondence. This prompts weeks/long periods of frustration.
I presently consider this case settled, in spite of the fact that not the result I stood by so persistently for.
Ben
19.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.