Casoo Casino - Disregarding locking account as a result of betting issue

Dear @wilfred23,

Please make a point to refresh your grumbling as needs be and explain the aggregate sum of the contested discount demand/s.

Thanks for participating the KoiSlots Protests Team.

195 euro was lost in the wake of attempting to bolt account

Hi,

Sorry you've had this awkward experience.

It occupies to 72h working time hours to go so as to process a solicitation. Due date for a solicitation like that would be Jul second.
Please give us the payment subtleties and all stores made on Jul third will be discounted.
Kind regards,
Daniel

The Email about looking the account was sent 190627. So it ought to be from 190630. Not jul third. I have the pictures of the stores and the email posted above.

Hi,

Thank you for the payment subtleties. A discount will be dispatched soon.

Kind regards,
Daniel

Hi,
When I have the cash I will close the protest. Be that as it may, so far nothing

Dear Casoo Casino,

Please let us know whether there's some report with respect to this case.

Havnt recieved any cash and havnt gotten an answer to my messages for 4 days

Hi,

Sorry for the burden.
The discount is in progress.
Kind regards,
Daniel

Hi,

Since I cannot answer you on Messages any longer, since my answers get consequently "declined by the reciever" I will answer here.

I dont have an eccopays account, its bolted as a result of betting issues. I dont know anything about bitcoin so I dont need to get paid in bitcoins.

There ought to be no "lawful issues" with a banktransfer with BIC and IBAN, since its a universal bank move, that's it.
Ive done it before from a Club without "swedish-license".

I can call my bank tomorrow first thing and ensure with them if that would help you.

Hi,

We can discount you through Ecopayz or Cryptographic forms of money (Bitcoin, Litecoin or Ethereum).
There is no other option option.

Kind regards,
Daniel

Dear @wilfred23,

Please let us know whether there's a report in regards to your progressing grievance. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your protest will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.

Thank you for your cooperation.

Hi. I have given the information yet nothing

Dear AG team,

The client has been discounted through Bitcoin transfer.

Please resolve the complaint.

Kind regards,
Daniel

Hi,

I have now recieved the cash. Much obliged to you KoiSlots for the help.

Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.

Thank all of you for your cooperation.