Complaints
Casollo Casino - Withdrawal deferred by three weeks
I have made an account to Casollo on first July 2019. A took a 100 % store reward and satisfied the betting necessity. I mentioned a withdrawal on 22nd July. Now following three weeks, I am as yet trusting that the withdrawal will continue. I have se...
RESOLVED Read moreBet It All Casino - Deferred $350 bitcoin withdrawal, getting sufficient reaction is simply exercise...
I played online at Betitall.com for a time of around 2 months, my account is checked as before I at any point endeavored a withdrawal or even became contributed with my time and hard earned cash I guaranteed I could pull back when and what I needed (...
RESOLVED Read moreDons Casino - Acting dishonestly and not regarding customers wishes
I had an account with Wears gambling club and I chose to close my account after not having a lot of karma. I messaged the gambling club on 25th June asking them to For all time close my account and to expel me from their mailings.The gambling club at...
RESOLVED Read moreSlots of Vegas Casino - Not following withdrawal approaches
I mentioned a withdrawal on May 25th am as yet pausing. I experienced all the confirmation procedure. After around 20 days they kept my cash back expressing they didn't have the foggiest idea how I needed the assets however their clerk expects you to...
RESOLVED Read moreGrand Reef Casino - Mentioned payouts three months prior, still not prepared
I have composed a ton of messages to all Excellent reef contacts ie: support, clerk, celebrity and chief the most recent 2 months without any answers and just about 20% out 100% of my live talks have been reacted to fundamentally same answers they st...
RESOLVED Read moreBodog Casino - Postponing my $1,500 withdrawal demand
Hi,I presented a pull back solicitation of $1500 to Bodog on July 'fifteenth and gave them all the mentioned financial balance check data the following day. It took me calling them on July 29th to affirm my pull back. I got an email affirming the end...
RESOLVED Read moreLuckyBet Casino - Deferring €6,300 withdrawal for a really long time
Dear KoiSlots,Requested reserves withdrawal for the measure of 6.300 EUR on LuckyBet.com on the 22nd of July-On 26th of July, when reached bolster group in talk they have affirmed having issue with one of the payments supplier saying that issue will ...
RESOLVED Read moreMyCasinoBest - No accessible games, mentioned store discount which is as yet unpaid
On August 7, I paid 22 euros to Mycasinobest. After the store I needed to begin the game however the club doesn't show any games and you can not play anything. Thus, I went to live visit, yet sadly it was inaccessible. I left 2 messages (where he com...
RESOLVED Read moreRoyal Ace Casino - Very moderate payment
I sent in my Bitcoin withdrawal demand for $1085 on 6/12/19. It was at last affirmed on 7/4/19, yet I despite everything haven't got anything. I have been completely confirmed. Client assistance just continues saying pause and they heightened it. Mig...
RESOLVED Read moreRaging Bull Casino - Deferred payment and endorsement process once more
Hello,Here I am here again for the third time, appears to be each time you win with this gambling club they drag their heels in really paying the players. So here is the sums that are owed to me:1. 22nd July a withdrawal demand for $586 it is current...
RESOLVED Read moreSlots of Vegas Casino - Payout Issues and no correspondence
I submitted withdrawal demands in June. I have gotten one payment from this gambling club. Tawni should check with her payment administrator yet I don't have any thought what is new with that. I'd prefer to simply get paid now since I'm not accepting...
RESOLVED Read moreCaptain Jack Casino - Abnormal strategic approaches with regards to payments
Hi, back in April I won $100 from the gambling clubs no store reward. I presented every mentioned archive and the withdrawal was endorsed. I never got payment lastly mentioned a redeposit that was endorsed however I was not told and just discovered t...
RESOLVED Read morePlatinum Reels Casino - Deferred payment, absence of information
Hi.I need to record a case against platinum reels club, for the accompanying conditions and reasons:The first: In light of the fact that there is a deferral in the payment of profit in the measure of $ 1,800.The second: They don't have the foggiest i...
RESOLVED Read moreb-Bets Casino - Postponed payment of €700 assumes control longer than seven days
Goodafternoon,I have made a withdrawl of 700 euro and it hase been 6 days since my account was validated.Customer administration can't help. They continue disclosing to me that my withdrawl is in the following handling batch.The thing is they also.in...
RESOLVED Read moreCashmio Casino - Payout delays
Hello, I have been managing Cashmio gambling club for quite a while, making near 5000 in stores in the course of the most recent a half year. I at long last have endeavored to make a withdrawal on the 26th (subsequent to confirming my account) and th...
RESOLVED Read moreBodog Casino - Bank wire move of $700 deferred
I mentioned a 700 dollar payout by means of bank move from bodog on July second. The withdrawal was prepared on July fourth and here we are at July 30th with no cash in my account. I have reached Bodog client support twice now and the multiple times ...
RESOLVED Read moreYou are one step away from submitting your complaint
Overview: Requesting a self-exclusion from an online casino, no matter if it’s for a certain period of time or permanent, is probably the most serious action a player can take. Basically, to self-exclude from a casino means to close your account and to stop receiving any promotional e-mails, news and letters. Most common reason for this exclusion is if a player detects a certain degree of a gambling addiction. The online operator is obliged to cooperate as fast as possible and is not allowed to use any delay tactics or trying to dissuade player, but has to fulfill player’s will immediately. Be aware that most of the online casinos would ask you to send an e-mail or letter to verify unambiguously your request for a self-exclusion. Since such an action is very serious and cannot be reversed during the period stated at the time of closing the account, we sincerely advise you to think twice prior requesting the casino to act.
Symptoms: Usually when a casino refuses, delays or does not cooperate accordingly with a player who requested a self-exclusion, due to some degree of a gambling addiction.
Before submitting the complaint: In order to have your complaint successfully resolved, it is crucial to identify the main problem and/or concern, which lead to the delay. There are few questions and answers, listed below, which may help you identify the case better and even reconsider your intention to submit a complaint.