Zig Zag 777 Casino - Postponing my €400 withdrawal
User: Marcelo Lowe, Disputed casino: Zig Zag 777 Casino, Status: RESOLVED, Amount: 400 €, Published: 01.06.2019
I caused a withdrawal of 400eur on third of May to and transferred all the reports that day. My account was checked a similar day also. In any case, it has been 13days as of now and I haven't got my cash. Their terms state they process the withdrawal inside 48 hours after the account is checked. So they are late 11 days. I reached visit a week ago and they let me know there were a few postponements with payments to neteller and the withdrawal ought to be prepared soon. Nothing occurred after that. At that point I kept in touch with them an email to which I didn't get any answer. Later I reached talk again and was told a similar thing as the first run through: here were a few deferrals with payments to neteller and the withdrawal ought to be handled soon.
Either the club is experiencing difficulties with income or this is their technique postponing the payments. In either case they are not meeting their own terms and conditions.
Comments
04.06.2019
Zig Zag 777 Casino
Dear Marcelo Lowe,
We exceptionally welcome that you took as much time as is needed to share the involvement with our gambling club. We were encountering specialized issues with withdrawals to Neteller a week ago. Your withdrawal to Neteller has been prepared. Kindly confirn reserves receipt.
Thank you for your understanding and comprehension in the matter.
Best regards,
Crisscross 777 Team
04.06.2019
KoiSlots
Dear @Marcelo Lowe,
Please try to refresh your issue in a convenient way and let the KoiSlots Protests Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in a convenient way is a must.
Thank you for your cooperation.
04.06.2019
Marcelo Lowe
Withdrawal has been gotten. We can close this complaint
04.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.