William Hill Casino - Forever Suspended my account with £1,800

My circumstance is as per the following, I will try to give a short, yet compact, genuine account in sequential request to help with the process.

Personally I am not an ardent customary card shark and simply use it as a type of amusement for when I need to while away some time (if that bodes well), as a type of entertainment.

I opened up an account with WilliamHill's online gambling club on the 25th October 2018 having seen a free reward/advancement for new users.

27th October 2018 I got an email requesting 2 reports for age check purposes, this was immediately done.

29th October 2018 I got an affirmation email expressing gratitude toward me for the documents.

30th October 2018 I got an email requesting further affirmation under the KYC ("Know Your Client") process. 2 further archives were sent, no further messages from WH in regards to the above verification's.

30th October 2018 - ninth September 2019 play was made on the WH site

At the beginning of the account, I won a modest quantity of cash with the said given new client motivating force reward, we were presumably talking £10-£20 (bet and pull back capable) at the time.

Subsequent to that, I at that point played any every day or week after week reward's and advancements made accessible legitimately to my account from the modest quantity of introductory winnings.

Over time (approx 10 months since opening the account), the account balance was blessed enough to ascend to around £1,500 - £,2000.

The rewards were collected on all segments of their site, be it Vegas, Club, Live Gambling club, Games, Macau and so on. At no time was any intrigue or some other types of alleged uncalled for/fake wagering made. It was all by karma, possibility and for the most part by a mindfulness of realizing when to quit betting on a specific piece of their website.

9th September 2019 I got a suddenly email from a <casino rep name removed> (Account Affirmation Team):

"Following an exhaustive survey of your William Slope Account 'USERNAME, we've taken the choice to suspend it permanently.

This choice is in accordance with our Terms and Conditions. For additional data please check Area 12 - Conclusion of your account; End of terms of utilization of our Terms and Conditions. Here's the link:

https:­//w­ill­iam­hil­l-l­ang.cu­sth­elp.co­m/a­pp/­ans­wer­s/d­eta­il/­a_i­d/6­719/."

10th September 2019 I proceeded to live talk to look for a clarification, shockingly live visit couldn't reveal any insight into the matter.

10th September 2019 I sent an email to support@willhill to look for lucidity and data on the email from in regards to the suspended account.

12th September 2019 I got an email from Amie (Official Connection Officer):

I write in further to your ongoing contact dated 10/09/2019.

After an exhaustive survey of your account, the choice remains that your account is suspended, this is a business choice which is non debatable and we are not committed to uncover the thinking for this.

In respects to your assets, tragically your equalization on the account will be held while your account is suspended and you will be not able to pull back these.

I trust the above explains our situation with respect to this issue, and we wish all of you the best.

Today fifteenth September 2019 - I look for exhortation on where I would now be able to take this issue and additionally if there is any response. Upon the suspension I had a parity of £1,800.09 in my account and the way things are, the assets have been taken from me without a particular explanation. As referenced, I was as I would see it doing nothing untoward nor insincere with respects the wagering systems during the time period above. I discover it absolutely unseemly that a "business choice" can be to take more than £1,800 from me without a particular verifiable explanation. Truly, I may have gathered the parity by means of different advancements and reward's offered yet I had utilized them in accordance with some basic honesty according to the Terms and Conditions. Is it my deficiency that I won cash from playing different spaces/games and so forth over some undefined time frame for the previously mentioned bonus'?

To this day I have no clue was I have been so brutally managed. In the event that it were misrepresentation I get it, in the event that it were for reward misuse (I dont perceive how), for what reason did they just not prohibit me from reward's and advancements? As it stands I don't have the foggiest idea where to turn or what my privileges are, any assistance or direction would be altogether appreciated.

Various messages and transcripts are held from the initiation of the account opening to the last correspondence if required.

Many a debt of gratitude is in order for setting aside the effort to read.