Vegas Casino Online - Non payment of withdrawal

User: epurdy, Disputed casino: Vegas Casino Online, Status: UNRESOLVED, Amount: 918.12 $, Published: 05.07.2019

Submitted a withdrawal demand and was told it would be prepared inside 3-5 days by client care. The paymwnt was declined on the grounds that I expected to confirm my account so I sent them the mentioned the docs and held up a week and came to pull out and was told they never got the archives until I mentioned to them what day and time I messaged them in and afterward they had the option to discover the email and docs. Was then told again I would get the payment inside a couple of days. Following five days came to retreat and was told I would get the cash the principal seven day stretch of July. Signed in on 1 July despite everything considered the to be as pending withdrawal so I reached client support again and was told they have a ton of withdrawals pending and they can't disclose to me any gauge of when I will get the cash. Their payment supplier hasnt given them any evaluated time allotment and that the data the sercice rep was giving me may not be precise. I at that point inquired as to whether I could address a manager who could give exact data and I was told no. I have all the transcripts from the discussions that I can give as verification.

Comments

05.07.2019
KoiSlots

Dear @epurdy,

Please try to refresh your protest in like manner and explain the aggregate sum of the contested withdrawal demand/s.

Thanks for coordinating the KoiSlots Grumblings Team.

05.07.2019
epurdy

The aggregate sum of the pending payment is 918.12 usd

05.07.2019
Vegas Casino Online

Dear Player,

We will process your assets next week.

Thanks

06.07.2019
epurdy

Looking forward to it, however I was informed that last week and its solitary Tues and im previously being informed that it wont be until next week.

07.07.2019
Vegas Casino Online

Dear Player,

We transferred your assets. You will see them in next 2-3 days.

Thanks

08.07.2019
epurdy

I got an email saying the payment has been approved and I would get another once tge payment has been sent. Haven't got the one saying it has been sent so that doesnt coordinate with the aboce response.

11.07.2019
KoiSlots

Dear Vegas Club Online,

Please let us know whether there's some report with respect to this case.

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