Stakes Casino - Long payment delay

User: uemard, Disputed casino: Stakes Casino, Status: RESOLVED, Amount: 800 €, Published: 11.05.2019

Hi,

On May first I made a store, got a reward and won some cash, approx 800 euro dollars.
On May third I got an email cited "my account was effectively checked ".

I have messaged them as of late and reacted (May 7) guaranteeing exchange process is 2-3 business days.
It has just been 3 business days from that point forward and I have not gotten the payment.

I have perused the survey and different players objections with respect to long holding up periods and I figured it would be greatly improved on the off chance that I welcome my grievance on this website.

Thanks !

Comments

15.05.2019
Stakes Casino

Hi uemard,

I conversed with our payments office, and sadly, we had a sudden measure of withdrawal demands and handling of these solicitations were delayed.

Your pull back has been prepared today and future withdrawals will be handled in an opportune manner.

Please acknowledge our expressions of remorse for the delay.

Best regards,
STAKES.com

15.05.2019
KoiSlots

Dear @uemard,

Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut as needs be. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.

Thank you for your cooperation.

19.05.2019
uemard

Thank you for your email. When you answered I had my payment. You more likely than not accomplished something right !
Thank you

19.05.2019
Stakes Casino

Hi uemard,

Incredible to hear!

I trust you have a pleasant weekend!

Best regards,
STAKES.COM

19.05.2019
KoiSlots

Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.

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