SlotsMillion Casino - Payment of $100 deferred for a month
User: Arvid Feil, Disputed casino: SlotsMillion Casino, Status: RESOLVED, Amount: 100 $, Published: 08.05.2019
So I had a store on slotsmillions during the long stretch of walk. In the wake of winning a few, I chose to pull back 100$.
I got an affirmation that my withdrawal was acknowledged and on his way on April first.
On april fifth, as yet nothing. So I keep in touch with the help group asking what occurred. They revealed to me it could take as long as 10 days.
On the tenth day, it was a friday, I keep in touch with them once more. They reveal to me that it was the tenth day and to hold up fir it to pass, so to look out for monday...
Now, we are April 30th. Still no cash after those 29 days. Site exhort a 2 days pull back, we are a long way from there.
I continue asking the help what's going on and do I need to plan something for help the case.
I get increasingly shorter and progressively postponed answer that "account office knows about the issue and will check your case soon".
It has been 29 days. What's going on with this organization? That is the means by which you lose client.
Please help,
A customer that doesn't have a lot of persistence left
Comments
09.05.2019
SlotsMillion Casino
Hi Arvid Feil,
I am sorry for the time your withdrawal is taking to contact you. I have checked on your case with the relating office and the issue is because of the way that the travel number we were given is shorter than the 6 digits it ought to contain. We were trusting that the payment will be returned as per our standard procedure but considering the measure of your withdrawal and the time you have just been pausing, we have chosen to reissue another payment promptly so your holding up time isn't held up further. Might you be able to please give us the right 6 digit travel number so we can reissue your withdrawal when possible?
Kind respects,
Daniela
09.05.2019
Arvid Feil
Hello Daniela,
Thank you for the data on why the store was postponed. Sorry about an inappropriate data I put in.
From where would it be advisable for me to transmit this data sets to your group? Through 'archives' on your site or legitimately here or by e-mail?
Kind regards,
09.05.2019
SlotsMillion Casino
Hi Arvid Feil,
You can give the new information either via mail, (support@slotsmillion.com) or through our help talk.
Have a decent week-end :)
Daniela
09.05.2019
Arvid Feil
Thank you Daniela,
Data has been sent. Inform me as to whether there are some other concerns.
Kind regards,
13.05.2019
KoiSlots
Dear SlotsMillion Casino,
Please let us know whether there's some report with respect to this case.
13.05.2019
Arvid Feil
After more than multi month where my withdraeal should be sent, out of nowhere, my reports aren't tge ones mentioned/required.
Stunning, I'll attempt to remain amenable, yet damn... That is an incredible help on slotsmillion. The entirety of that over 100$, hiw are we expected to have trust after that.
Any way, I'll send back "the mentioned" archives tonight.
We should perceive what is the following reason we get (payment should be sent on May 3 according to their platitude.. Getting it isn't since I gotten a notification that my archives weren't approved.)
I'll tell you for additional development
Kind regards.
17.05.2019
SlotsMillion Casino
Hi Arvid Feil,
Subsequent to catching up on your case I can advise you that we got the new and right travel number gave by you, and which we expected to reissue the payment, on the seventh of May. I can affirm the payment was hate your way on May eighth. You ought to get the payment in a matter of seconds, however please remember that banks don't process payments during the end of the week. If you don't mind let us know once you get it in your account, and by and by, we apologize for the inconvenience.
Have a decent end of the week and kind regards,
Daniela
20.05.2019
Arvid Feil
I will tell once I get the payment. I am being told here that the cash is on his way, while I get messages that the payment cannot be continued since my data sets are not verified.
Regards,
23.05.2019
SlotsMillion Casino
Hello Arvid Feil,
Expectation everything is great, it would be ideal if you might you be able to give affirmation once/in the event that you got your payment correctly?
Kind regards,
Daniela
24.05.2019
Arvid Feil
Hello Daniella, KoiSlots,
I affirm that I received the sum recovered early today. I should concede that this case was putting my nerves at a test, however thank you for your help Daniella.
Kind regards,
24.05.2019
KoiSlots
Based on submitter's last post KoiSlots Grievances Group think about this case as Settled and it is formally shut now.
Thank all of you for your cooperation.