Rich Casino - Deferred $1,900 payment
User: robel.bobbie, Disputed casino: Rich Casino, Status: RESOLVED, Amount: 1900 $, Published: 31.05.2019
My $1900 withdrawal demand was on 29/04/19 at that point affirmed on 03/05/19.
Their live talk has been reacting decently fast on this issue, notwithstanding, my triumphant cash has never been transferred.
I made a various requests (around multiple times) concerning the my withdrawal request.
They reacted each time that it was endorsed on 03/05/19 and cash ought to be in my account in a matter of seconds, most recent by Wednesday which is today. It is presently ninth day sitting tight for my cash and their reaction was actually same. "it was endorsed as of now, ought to be in your account in no time". No further subtleties were given and rehashed themselves "cash is on its way." regardless of whether I guaranteed that the time allotment was passed.
I wish the KoiSlots can aid this matter.
Comments
01.06.2019
Rich Casino
Hello,
We trust this message discovers you well.
Please note that the Accounting group has investigated the payment and affirmed that the assets should arrive at your account before the week's over. We apologize for any bother caused and we value your understanding.
Meanwhile, should you have any further inquiries in regards to your account or the withdrawal procedure, it would be ideal if you let us know.
Kind regards,
The Rich Gambling club team
01.06.2019
robel.bobbie
Today is Friday seventeenth May and still no cash has been moved into my account.
The withdrawal was affirmed on third May which implies it has been as of now fourteen days (10 business days).
Please clarify the explanation of deferred payment.
04.06.2019
robel.bobbie
It's Monday twentieth May, even now lack payment yet.
04.06.2019
Rich Casino
Hello,
We trust this message discovers you well.
Please let us know whether the payment has arrived at your account. The Accounting group is keeping an eye on their end also to ensure the exchange has been effectively concluded.
Kind regards,
The Rich Club team
04.06.2019
KoiSlots
Dear @robel.bobbie,
Please make a point to refresh your issue in a convenient way and let the KoiSlots Grievances Group know whether you got the payment. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your objection will be shut in like manner. It would be ideal if you remember that according to the AGCCS expressions giving updates in an auspicious way is a must.
Thank you for your cooperation.
05.06.2019
robel.bobbie
It's Tuesday 21st May, at present no payment received.
I have reached my bank organization, requesting any pending payment and there have been no such thing.
I truly wish to follow this up rapidly. Bank wire move isn't taking fourteen days for sure.
05.06.2019
Rich Casino
Hello,
We trust this message discovers you well.
Please note that, because of specialized troubles experienced by the bank, the assets should arrive at your account before the week's over. It would be ideal if you permit up to Friday, day's end, for the exchange to settle. The Accounting group will stay in contact meanwhile too, in the event that you need any additional data with respect to the payment.
We apologize for any bother brought about by this and we value your comprehension in this issue, we are anticipating got notification from you when the rewards contact you.
Kind regards,
The Rich Club team
08.06.2019
robel.bobbie
I in the long run get my winnings.
Thank you for following this up.
Much refreshing for your help KoiSlots as well!!
08.06.2019
KoiSlots
Based on submitter's last post KoiSlots Grumblings Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.