Rembrandt Casino - Withdrawal postponed longer than seven days at this point
User: Eileen Fritsch, Disputed casino: Rembrandt Casino, Status: RESOLVED, Amount: 1000.04 €, Published: 31.07.2019
Hello,
I have a withdrawal demand 5 days prior. I was guaranteed in the live help on the fourth day that my payout will go out today, this shockingly didn't occur. Today is the fifth day. My account was checked legitimately on the main day. The help is extremely pleasant however pushes it with explanations, for example, I'll send a note to the account office, or that is in the hands of the money office that is strange yet we don't know precisely why.
I trust you can help me.
greetings
Comments
31.07.2019
KoiSlots
Dear @Eileen Fritsch,
Please make a point to refresh your objection as needs be and explain the aggregate sum of the contested withdrawal demand/s.
Thanks for collaborating the KoiSlots Protests Team.
31.07.2019
Eileen Fritsch
It is about a whole of 1000.04 € On the sixth day they have affirmed my payment. I believe it's quite bizarre that I got a manual email and the site was still payout not yet affirmed even today.
02.08.2019
Rembrandt Casino
Dear Player,
Investigating the payout solicitation of 1000.04 euro on your account, we can see that all procedures were acted as per our strategy. On the sixteenth July, you have been mentioned to submit check reports. Following up in 48 hours, your account was effectively confirmed on the eighteenth ( keeping our evaluated time span for taking care of such procedure). When the account was confirmed your payout demand was sent back to our money group who again inside the time period of 48 hours has endorsed and sent for wire it to your end. We have an affirmation that this payout was endorsed on the twentieth of July.
You have referenced that you don't see the payout with status endorsed on your end. This on your account which is because of a specialized glitch on the system.
We can guarantee you that as of this point you ought to hope to have the payment consider your end in 2 to 5 business days according to general time period for global bank transfers.
Best Regards,
Rembrandt Gambling club Team
02.08.2019
Eileen Fritsch
Today on the 24th of july there is no payout on my account, which is anything but a little astonished after the eu rules take an exchange max. At some point, I don't comprehend why you can not complete it after such a large number of grumblings make your payout quicker, obviously I hold up the 5 days and will at that point report again.
Greets
02.08.2019
Eileen Fritsch
I have quite recently gotten my cash, I despite everything think that its tragic that you must be so behind, I trust you will transform it in the future
greetings
Now the commitment can be closed
02.08.2019
KoiSlots
Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is authoritatively shut now.
Thank all of you for your cooperation.