Raging Bull Casino - Hanging tight 2 months for a withdrawal is a joke!

User: qabshire, Disputed casino: Raging Bull Casino, Status: RESOLVED, Amount: 985 $, Published: 25.09.2019

As a client of this gambling club I might want to simply give some criticism. I sense that I have been given the go around and I don't win cash frequently however spend normally at this gambling club as well as your offshoots too. I inquired as to whether there was anything I expected to accomplish more and it wasn't until I reached the live visit for the third time that I was revealed to I have to email my payment subtleties to a seperate email address. I have hung tight months for answer's to messages previously and when It says online "in the terms and understandings" that I'll get further directions by means of email, I don't get anything. It additionally expresses that if a withdrawal is dismissed you'll be told by email an explanation but then I get not a peep. I have been pausing and attempting to pull back this cash now since the sixth of August. I'm certain I'm by all account not the only client who is disappointed by this scattered procedure and the absence of open data to help make this a smoother procedure for withdrawal. I have now reached the live visit multiple times with respect to this and I can't resist the urge to feel like I'm never going to see that cash. You truly need to get your crap together as there is such a great amount of rivalry with online gambling clubs proposals days. I would be glad to suggest if not for the all out absence of client care. Truly when am I getting my money

Comments

25.09.2019
KoiSlots

Dear @qabshire,

Please make a point to refresh your objection in like manner and explain the aggregate sum of the contested withdrawal demand/s.

Thanks for participating the KoiSlots Objections Team.

25.09.2019
qabshire

My withdrawal sum is $1250, On the off chance that I determined accurately $250 will be taken as it was reward cash. I have attempted to pull back $750 on my first withdrawal and have been dismissed 2x because of the club taking longer than the allotted time in their terms to check my account and the second time since I sent my bank subtleties with my confirmation records since I was unable to discover where to send them and furthermore was not reached like they said I would be for the following stage in my withdrawal process.

29.09.2019
Raging Bull Casino

Hi Stacey- -
I'm upset for the troubles you've been encountering with this. I ought to have the option to have this settled decently easily.

I've explored your account and I see that you have a joint ledger - along these lines, we have to have duplicates of both your ID and the co-signatory on the account.

I've recently sent you an email with respect to this. When I get the duplicates of both ID's, I'll have your withdrawal sorted.

All the best,

Tawni

29.09.2019
qabshire

When I sent over my payment subtleties I sent a duplicate of my spouses ID and you will have mine as of now. I will send you a duplicate of the two ids and the structures rounded out again without anyone else and my better half. Thanks

03.10.2019
Raging Bull Casino

Hi Stacy- -
Tragically, I didn't get your significant other's ID. Did you send this to the club or legitimately to me?
On the off chance that you just sent this to the gambling club, if it's not too much trouble send the duplicate to the location I messaged you from- - this will be a lot quicker than experiencing the casino.

Thanks,

Tawni

03.10.2019
qabshire

I sent it to the payments email address beforehand. All great I've presently sent all the significant data you mentioned to your email address < email evacuated >. It would be ideal if you let me know whether you have gotten it or in the event that you need whatever else. Thanks

07.10.2019
Raging Bull Casino

Hi Stacy- -
A debt of gratitude is in order for sending everything over to me- - SO a lot quicker along these lines! ;- )
Your payment has just been sent off to our processor: 9/26 Paid AUD $985 + no Administration Charge for exchange #40344613. I would expect the assets will arrive at your account towards the finish of this week.

I wish all of you the best,

Tawni

07.10.2019
qabshire

Thank you so particularly for all your assistance Tawni. I will stand by persistently for the assets to clear

11.10.2019
KoiSlots

Dear @qabshire,

Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time span we will think about your issue as settled and your grumbling will be shut in like manner. If you don't mind remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.

Thank you for your cooperation.

11.10.2019
qabshire

I'm as yet trusting that the cash will clear yet when it does I will make certain to refresh you thanks

12.10.2019
qabshire

Money has cleared thanks such a great amount for your assistance

15.10.2019
KoiSlots

Based on submitter's last post KoiSlots Objections Group think about this case as Settled and it is formally shut now.

Thank all of you for your cooperation.

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