PokerStars Casino - Postponed reserves
User: Norris, Disputed casino: PokerStars Casino, Status: RESOLVED, Amount: 18002 kr, Published: 25.08.2019
I have a withdrawal of 18002 SEK, wich is won on a store of 12 000.
now this happened the 10/08 august, 11/08 I send reports, the 15/08 account is confirmed.
now we are at the 22/08, and I easily attempted to contact through the contact structure, ordinarily, with no answer.
they just withold any data or any cash. if you don't mind assist me with being genuinely treated, and hold them to their deal
Comments
22.09.2019
KoiSlots
This objection has been revived according to PokerStars Club solicitation and KoiSlots Grumblings Group might want to give it one more help out the two gatherings required into the debate coming to an agreeable resolution.
22.09.2019
PokerStars Casino
Hi Norris,
Conciliatory sentiments for the deferral in our response.
Would you be able to please affirm that your cashout has been allowed?
Kind respects,
PokerStars Casino
22.09.2019
KoiSlots
Dear @Norris,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your protest will be shut likewise. It would be ideal if you remember that according to the AGCCS expressions giving updates in a convenient way is an absolute necessity.
Thank you for your cooperation.