PokerStars Casino - Account solidified for obscure explanation
User: damien.hermann, Disputed casino: PokerStars Casino, Status: RESOLVED, Amount: 3000 $, Published: 20.08.2019
Hi,
My account at Pokerstars was solidified for an obscure explanation. This originally happened three weeks prior. I was advised to contact support by email. I have additionally presented numerous messages through their inquiry structure online.
I have gotten no reaction from Pokerstars in spite of pursuing for three weeks now.
There is over $3k in my account so might want it unfrozen ASAP.
My username is Ipstax.
Please would you be able to get a type of reaction from Pokerstars?!
Comments
29.08.2019
KoiSlots
This grievance has been revived according to submitter's solicitation and KoiSlots Protests Group might want to give it one more help out the two gatherings required into the contest coming to a good resolution.
18.09.2019
KoiSlots
This objection has been revived according to PokerStars Gambling club solicitation and KoiSlots Grievances Group might want to give it one more help out the two gatherings required into the question coming to an agreeable resolution.
18.09.2019
PokerStars Casino
Hi damien.hermann,
Your account was solidified because of you previously having a current account.
We have since spoken with you and helped you move the equalization over into your unique account.
Kind regards,
PokerStars Casino
18.09.2019
KoiSlots
Dear @damien.hermann,
Please affirm if the issue has been settled. Be in aware on the off chance that you neglect to react inside the given time allotment we will think about your issue as settled and your grumbling will be shut as needs be. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an auspicious way is an absolute necessity.
Thank you for your cooperation.