PokerStars Casino - Account shut, Backing not replying
User: Modesto Towne, Disputed casino: PokerStars Casino, Status: RESOLVED, Amount: 1200 $, Published: 12.08.2019
I am right now in occasions in spain, A week ago I chose to sign on my pokerstars account and got a message telling me my account was " under standard check " and I should hold up " two or three minutes " and if theres a difficult I will be straightforwardly advised, it has been a little more than a week and I shockingly got nothing regardless of sending a few messages and having the option to give all data required. I have 1200$ solidified on the account.
Comments
19.10.2019
KoiSlots
This grievance has been revived because of the announced readiness in the interest of PokerStars Gambling club the board to do all that they can to tackle their old protests. KoiSlots Protests Group is glad to give these old cases one progressively chance for a fruitful resolution.
19.10.2019
PokerStars Casino
Dear Modesto Towne,
might you be able to you generously affirm that your account is completely operational? As indicated by our books, your account was has been completely operational since Loyce 5th.
Kind regards
PokerStars Casino
19.10.2019
KoiSlots
Dear @Modesto Towne,
Please affirm if the issue has been settled. Be in aware in the event that you neglect to react inside the given time span we will think about your issue as settled and your objection will be shut in like manner. If it's not too much trouble remember that according to the AGCCS expressions giving updates in an opportune way is an unquestionable requirement.
Thank you for your cooperation.