Planet 7 Casino - Postponed $515 Payment

User: stroman.jerrell, Disputed casino: Planet 7 Casino, Status: RESOLVED, Amount: 425 $, Published: 08.02.2019

8 days back I mentioned a pull back by means of bitcoin. Clearly bitcoin should be a "quicker" alternative for the two players and gambling clubs. No doubt that isn't the situation. Most different locales deal with bitcoin in days if not minutes. However, not planet7. This site is a joke. I changed out a couple of months back, just $250. Took about a month yet I got my check after I sent in the entirety of my confirmation data. At that point the check took one more month to clear. Strange all around. So now I attempt to money out $515, so I did bitcoin to make it quicker. I needed to experience an entire other arrangement of check, which is bs bc I simply did it a year ago, for what reason would it be a good idea for me to need to re-confirm my ID each withdrawal? That is a joke in itself, you readily take my cash without affirming my ID unfailingly? So after I sent in pictures of myself and this ID drivel, my withdrawal is as yet pending 8 days after the fact. I connected with client care twice, same thing the multiple times, "as yet pending" trailed by all the bs to give me the go around. Presently I'm here having to fundamentally ask for my cash. I've given them thousands over the past couple years however they can't give me a little rate back when I at long last get "fortunate"? This isn't right. Huge amounts of different locales would have dealt with this a great deal sooner, particularly when I have just confirmed myself twice now! Obviously I'll never give them another penny. In any case, on the off chance that this gets one individual to not store on their site, at that point I am upbeat. They are a sham and make every effort to keep you from getting any cash. They attract out this procedure to without a doubt the latest possible time and afterward some every time bc they need you to either drop the withdrawal to continue playing, or stunt you into "abusing" their terms so they can deny you of your cash. Simply pay me the damn cash planet7, have some regard. I shouldn't need to request my cash on an open gathering, and neither should any of the other 500 individuals that needed to do this.

Comments

08.02.2019
stroman.jerrell

Been around fourteen days presently, still no advancement. I keep on contacting the visit "support", regular old regular old. "We apologize", "I'll speed up your payment" "I'll send it to the payment group promptly", yakkity yak. I have around 4 messages worth of visit transcripts that I will readily transfer. Talk has affirmed that everything has been dealt with on my end, yet they are "behind" because of a great deal of payouts still for them to process. Must be extremely difficult for them to pay individuals, however my stores are out of my account inside the hour, appears as though they ensure they deal with that finish of the exchange really damn speedy? What extraordinary reasons do you have for me now Planet 7?

09.02.2019
stroman.jerrell

I checked the Planet7 site today and saw that my withdrawal was at long last endorsed. I still can't seem to get any affirmation of this, yet the withdrawal is not, at this point recorded in my pending withdrawals, and my exchange history shows the endorsed withdrawal. In spite of the fact that this is a positive development, the fight is a long way from being done. It says they have as long as 7 days after endorsement for payouts to be made. In view of how it took seven days longer than their maximum time period to process the withdrawal, I anticipate that it should take weeks more for me to get the payment (if by any means, I'm certain they will at present discover some approach to receive in return). Today is the very first moment, let us perceive to what extent this takes.......

10.02.2019
Planet 7 Casino

Hi Calvin- -
Hang in there...it's going to occur. ;- )
I've taken a gander at your account and I see the withdrawal is set to be sent to our processor, Friday morning (the eighth). When I have affirmation this has been arranged, I'll be back with an update.

All the best,

Tawni

11.02.2019
stroman.jerrell

Tawni,

I was simply told by one of your visit specialists that there is "a note" saying that I "must be paid with a check once more." What is this hogwash? That is totally crazy, there is ZERO explanation you folks can't pay me through bitcoin. I have affirmed my personality TWICE! So first you folks fail to inform me that the withdrawal was affirmed two days back, presently you disregard to reveal to me that you can't pay me through bitcoin, you hung tight for me to get in touch with you! So now you are letting me know as opposed to getting the "basic" and "quick" payout choice of bitcoin, which shouldn't take hours, I currently need to sit tight weeks for a check from you folks, which originates from a remote nation, so my bank gives me trouble for changing, and afterward from that point onward, I need to trust that your check will clear? How is this reasonable? You folks are ripping individuals off left and right! Simply pay me through the damn bitcoin wallet that I sent you and be finished with this hogwash. It is $515, how the hellfire can you folks cause this much difficulty for that measure of cash, particularly when I have given you thousands! Simply give me what I deserve.

15.02.2019
Planet 7 Casino

Hi Calvin- -
Lamentably, except if your store (which was utilized to manufacture your withdrawal) was made by Bitcoin, we no longer issue payment by this method.

As I recently guaranteed, your withdrawal was sent off to our processor, Friday: 2/8 Paid $425 + no expenses check for exchange #123962803. I would hope to have following for this towards the finish of this week.

In regards to the shortage from your mentioned withdrawal sum, this is on the grounds that you got rewards with this: Ruler (4 of 9999 )(30 free twists) + FS ($75 + $15). All rewards are non-withdrawable and thusly, expelled from your absolute withdrawal amount.

When I get your following, I'll be back with an update...

Tawni

15.02.2019
KoiSlots

Dear @stroman.jerrell,

Please remember that KoiSlots Grumblings Group keeps up zero resilience towards verbal hostility or some other sort of conduct which could be considered as hostile. If you don't mind cease from utilizing injurious designations starting now and into the foreseeable future, else it might bring about your present protest being rejected.

Thank you for your cooperation.

18.02.2019
Planet 7 Casino

Hi Calvin- -
I've not overlooked you- - I'm despite everything sitting tight for your following. When I have this, I'll be back with another update.

Tawni

22.02.2019
stroman.jerrell

This is the reason Planet 7 is a joke. Individuals, kindly don't squander your cash on them. You won't win until you dump a large number of dollars in and when you do win they have a go at everything conceivable to not pay you and afterward following three weeks of griping on an open discussion you might be sufficiently fortunate to get sent a check. A check from another nation that costs cash to money and in the wake of liquidating and getting addressed by the bank, it takes one more month or longer for the check to money. So fundamentally I will be hanging tight in any event 3 months for under $400.

22.02.2019
KoiSlots

Dear @stroman.jerrell,

Please make a point to refresh your issue in an auspicious way and let the KoiSlots Grumblings Group know whether you got the payment. Please be in mindful in case you neglect to react inside the given time period we will think about your issue as settled and your grumbling will be shut accordingly.

Thank you for your cooperation.

22.02.2019
stroman.jerrell

I haven't got anything. No email from planet 7 or anything. No affirmation of a check or where they are sending it. Actually no data at all other than what Tawni has posted on here

26.02.2019
Planet 7 Casino

Hi Calvin- -
I've gotten your following data, which I've messaged to you. As the following demonstrates conveyance seems to be 'pending,' on the off chance that you've not gotten the check, if it's not too much trouble contact FedEx at the earliest opportunity.
Much appreciated,

Tawni

26.02.2019
stroman.jerrell

Since Planet 7 fail to inform me that they were sending a check, they have the check being sent to an inappropriate location, 4 hours from where I live. I moved a year ago and they recently accepted that the check ought to be sent to a similar area as the last check? This is another case of Planet 7's horrible business direct. Presently they clearly won't send me a check to my right location so it would appear that the entirety of this sat around idly for them to wind up getting the chance to keep my cash and me not getting it. Avoid Planet 7 individuals, it does not merit this trouble.

02.03.2019
KoiSlots

Dear @stroman.jerrell,

Please affirm if the issue has been settled. Please be in aware in the event that you neglect to react inside the given time period we will think about your issue as settled and your grievance will be shut accordingly.

Thank you for your cooperation.

02.03.2019
stroman.jerrell

No it hasn't. Tawni hasn't answered to me on here or my email. They sent the check to an inappropriate location since they didn't disclose to me they were sending a check they simply did it without letting me know or affirming my location. I never had a choice to refresh it.

06.03.2019
Planet 7 Casino

Hi Calvin- -
I earnestly apologize for the blunder of where the check was sent. Our Payments Chief found your refreshed location, which obviously was sent in before your withdrawal being given - clearly somebody failed and didn't appropriately refresh your account.

We've given a stop payment on the check we've given and when we have affirmation the stop payment is set up, we will promptly re-issue the check and send this to your refreshed address.

I'll be back when the check is re-issued.

Tawni

06.03.2019
stroman.jerrell

Please email me the location you have on record so we can stay away from this issue from happening again.

10.03.2019
Planet 7 Casino

Hi Calvin- -
I'm not in the workplace until later today- - when I get in, I'll look into the data and drop you an email.

Tawni

11.03.2019
stroman.jerrell

Never got an email from when Tawni "got into the workplace later today." I got an email from FedEx with following data two days prior. The issue is that it is being sent to A similar WRONG Location AS In the past! WTF PLANET7?!?!? How might you be this thick? You folks are an outright joke, I am so happy I will NEVER spend another penny on your snicker of a site. Been longer than a month and I am still on here fundamentally asking for a sum as little as $400. Individual US card sharks, your states will before long be authorizing internet betting, or in any event sports wagering for a large portion of you. Simply hold out up to that point. Try not to squander a penny on these swindlers. Trust me.

Tawni, I anticipate your next excuse.

14.03.2019
KoiSlots

KoiSlots Grievances Group have quite recently broadened the reaction time allotment with an additional 96 hours trusting that Planet 7 Gambling club the board will before long hop in with a report on this complaint.

17.03.2019
KoiSlots

Dear all,

Please be educated that as a result of inward issues with the KoiSlots Club Objections Administration/AGCCS/system we are as of now unfit to deal with your case as needs be. We anticipate that the issues should be taken care of by Spring nineteenth and up to that point your case will stay with status 'Open'. Until further notification, KoiSlots Objections Group is sympathetically mentioning you to abstain from further presenting on your protest. When AGCCS has returned to ordinary operational state, you will be educated immediately.

Please acknowledge our earnest conciliatory sentiments for all the burdens caused and thank you for understanding.

20.03.2019
stroman.jerrell

It's been seven weeks and actually no advancement has been made. Tawni has not contacted me and they never sent me a check to my right location. Planet 7 has defrauded me out of $425 after I have burned through thousands on their site. Solicit speculators has been from no assistance either, simply made me squander 7 weeks of keeping an eye on here for an answer and answering to messages with no goals. In the event that you read any of these messages and store any cash on Planet 7 you have the right to be defrauded for not seeing how horrendous this "organization" is.

26.03.2019
KoiSlots

Dear all,

Please be educated that the inside issues we have been encountering with the KoiSlots Gambling club Grievances Administration/AGCCS/system have been effectively settled and it is currently back to ordinary operational state.

30.03.2019
Planet 7 Casino

Hi Calvin- -
We've not misled you at all - I've been straightforward with you in regards to the blunder with the location. We needed to hang tight for affirmation of the stop payment on the past check before we could give another check to be sent to your right address.

To this end, we have at last gotten affirmation on the stop payment and the solicitation for the new check will be sent to our processor, toward the beginning of today. When I have your following, I'll be back with an update.

Tawni

31.03.2019
stroman.jerrell

Regardless of where the circumstance is presently Tawni this is crazy. Hanging tight more than two months for a check and afterward once I get it takes one more month to money. A quarter of a year to get a measly $400 is pitiful. I've never had this kind of issue anyplace else. Planet7 is by a wide margin the most noticeably terrible site I have ever managed and it appears that a considerable amount of individuals on here concur. Your activity wouldn't be so terrible on the off chance that you folks could simply deal with your own Sh!+ and really pay individuals in an opportune conscious way. There is no reason for 95% of the issues individuals have been having on here other than the way that you all are having a go at everything conceivable to discover individuals in deficiency and not pay them. You happily acknowledge our cash without the entirety of this go around bs yet when you need to at last horse up a couple of pennies you all aggravate individuals pay some dues than then DMV would for the most straightforward things. You folks drag everything out to the latest moment possible, including answering on here, you generally hold up as near the 96 hour window as could be expected under the circumstances, you can never hit someone up inside 24 hours. Your destinations are going down slope and quick and I can hardly wait for the day that I read some place that Planet 7 has at long last closed down in light of the fact that individuals have become ill of managing your bs so as to get paid. I sincerely wouldn't be amazed if the check you folks sends me bobs and winds up costing me more cash in the end.

01.04.2019
stroman.jerrell

I got a check today from an unexpected Canadian bank in comparison to last time. Bank of Montreal. The check is from an organization called Stella Correspondences. So I chose to find them, there page is closed down and I can't discover any information on them with the exception of a connected in page that says they have two representatives. This appears to be extremely fishy and that the page is faked. So I continued looking and saw a past protest from three years back of a lady griping that the check she got that is fundamentally the same as mine, bank of Montreal and from Stella Correspondences. Issue is that she asserts the bank would acknowledge her check since this financial balance has been shut for a long time at this point? Tawni I experienced your folks whole contention and I don't trust both of you. Presently I got the opportunity to stress over a skipping check and several inquiries from my bank.

01.04.2019
stroman.jerrell

*wouldn't money the check

05.04.2019
Planet 7 Casino

Hi Calvin- -
I am sorry that I can't generally react as fast as individuals might want. I do my absolute best and in the event that you take a gander at our protests, I have what I accept most would locate a commendable reputation. Further, occurrences of checks not clearing are rare and you'll not locate this because of lacking funds.

The check we gave is acceptable and there ought to be no issue with your bank tolerating it, except if you are endeavoring to store it into a credit association or a bank utilizing a middle person. There will probably be a holding period by your bank, yet this is valid for most banks with regards to checks gave from a bank outside the U.S. It ought to likewise be called attention to that the Bank of Montreal is the fourth biggest bank in Canada- - it's exceptionally reputable.

If your bank won't acknowledge the check, I should get a letter from your bank supervisor clarifying the explanation behind not tolerating the payment, alongside a duplicate of the voided check. Without this, I can't stop payment and re-issue the payment in a substitute form.

Tawni

08.04.2019
KoiSlots

Dear @stroman.jerrell,

Please let us know whether there's a report with respect to your progressing grievance. Please be in mindful that you should answer inside the given 96-hours time span, in any case KoiSlots Grumblings Group will think about the case as Settled and it will be shut accordingly.

Thank you for your cooperation.

12.04.2019
stroman.jerrell

Going to the bank to money the check this week. Not shutting this protest until the check clears without issue, which I feel like has around a 50-50 shot at best.

15.04.2019
stroman.jerrell

Well I just composed a long message obviously it wasn't acknowledged by this site bc they are in with these trick gambling clubs. Long story shorts, it took me over a half hour to store the check at my bank, the bank administrator and teller flame broiled me constant and brought the entirety of my data down. They were not satisfied about the check I was getting the money for and they appeared to know "Stella Interchanges" most likely bc it's on some extortion list. So I'll inform you as to whether the check gets the money for, accepting I don't end up in jail for false checks from this poop gambling club. Avoid Planet7Casino everyone

19.04.2019
Planet 7 Casino

Hi Calvin- -
It is one thing to rip into our club, however you are so distant the imprint to cast any kind of ridiculous defamations against KoiSlots. A) We are not a supposed 'trick' gambling club. Any player who has a genuine withdrawal will be paid. B) KoiSlots is no 'in' with us or some other gambling club so far as that is concerned. This is a profoundly respectable site that makes $0 for helping players.
Further we make it clear that these checks are not to be cashed...they are for store as it were. As I expressed already, the check should clear on the off chance that you've kept it into a bigger financial establishment (not a credit union).

At this crossroads, I trust it is reasonable for close this grievance as settled - if there is an issue with the check (which there ought not be), at that point you can surely re-open your complaint.

Tawni

19.04.2019
KoiSlots

Dear @stroman.jerrell,

Since you affirmed the receipt of your check, KoiSlots Grumblings Group think about the protest as settled and it is as a rule authoritatively shut at this point. Don't hesitate to contact our group and solicitation grievance's reviving in the event that the check doesn't clear as expected.

Thank all of you for your cooperation.

New Comment

Authentication required

You must log in to post a comment.

Log in or Register